Many customers praised the staff for being friendly, caring, and knowledgeable, particularly highlighting individual team members for their exceptional service.
Communication Issues
Several reviews noted problems with communication, particularly with the front desk staff, who were described as rude or unhelpful in various situations.
Cost Concerns
Customers frequently mentioned that the services were expensive, with some feeling pressured into unnecessary tests or treatments.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding specific veterinarians and the handling of urgent situations.
SP
Susan P
Oct 27, 2025
1.0
I brought my dog here for an overall physical exam as he was due for one, he was prescribed medication for his teeth and given the discharge paperwork and physical prescription as I wanted to purchase it elsewhere. So I ordered it off chewy and marked that I will mail in the prescription, yet for some reason chewy calls the VCA instead for verification but VCA informs Chewy Pharmacy there is no record of this. I informed Chewy I mailed in the physical prescription, and again they call the vet and informs them there is a prescription yet VCA still tells Chewy to not fulfill the order and that my dog needs to come in for another exam. Firstly why would I pay for another exam within the same year for the same concerns?? I have records and willing to provide to Chewy as well but they didn’t bother and cancelled the order. So now I don’t have the physical prescription and have to pay again get my dog to be seen again. Plain shady
VV
Vanessa Valle
Apr 5, 2021
5.0
Love this place!
KT
Kristine Thao
Apr 14, 2020
1.0
I took my rabbit to the so-called "Veterinary Centers of America Elk Grove Animal Hospital" and they turned me away instantly. They didn't even glance or look at my rabbit. I thought an animal hospital is suppose to help, make sure an animal is healthy and alive. However, this hospital shows that they DO NOT CARE about SMALL animals like rabbit. I called this hospital and Vista Animal Hospital, both declined my rabbit and I. They said "we do not look at rabbits." They sent me all the way to VCA Bradshaw and my 8-weeks old rabbit passed away on the way there on my lap. How can you call yourself an "animal hospital" if you can't help other animals besides cats and dogs? This hospital doesn't even deserve this one star.
Frequently Asked Questions About VCA Elk Grove Animal Hospital
What are the operating hours of VCA Elk Grove Animal Hospital?
VCA Elk Grove Animal Hospital is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What types of veterinary services does VCA Elk Grove Animal Hospital offer?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general and internal medicine, heartworm treatment, physical exams, preventive care, vaccinations, spay and neuter, and weight loss programs among others.
Is there wheelchair accessibility at VCA Elk Grove Animal Hospital?
Yes, the hospital has a wheelchair accessible entrance to accommodate all clients and their pets.
Where is VCA Elk Grove Animal Hospital located?
It is located at 8640 Elk Grove Blvd, Elk Grove, CA, 95624, United States.
Is VCA Elk Grove Animal Hospital affiliated with any veterinary associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Elk Grove Animal Hospital provide any special offers for new clients?
Yes, new clients can access a free first exam coupon by visiting their website.
What nearby places can I visit before or after my appointment at VCA Elk Grove Animal Hospital?
Nearby, you can visit several dining options such as Jimboy's Tacos for Tex-Mex food, Burger King for fast food, or Dutch Bros Coffee for a cafe experience.
Are there convenient gas stations near VCA Elk Grove Animal Hospital if I need to fuel up?
Yes, there are nearby gas stations including Chevron Station / Extra Mile Elk Grove and EM ExtraMile which also offers convenience store services.
If I am traveling to VCA Elk Grove Animal Hospital, are there transportation or rental services nearby?
Yes, Hertz car rental agency is located nearby, which can assist with vehicle rentals and truck rentals for your travel needs.
What additional services or stores are located close to VCA Elk Grove Animal Hospital that I might find useful?
Nearby you can find storage facilities like Elk Grove Mini Storage, beauty and spa services such as T Nails & Spa and Salon Eric, and retail options like RadioShack and Americana Vintage thrift store.