Brand Certified
Best Buy
4.1(3693 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
9131 W Stockton Blvd, Elk Grove, CA
95758, United States
Certified by Best Buy • Feb 22, 2026
(916) 691-9784
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ca/elk-grove/9131-w-stockton-blvd-349.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
3,693 reviews
5 stars
1,975
4 stars
827
3 stars
415
2 stars
140
1 star
336
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to dissatisfaction.
Returns and Exchanges
Many customers expressed frustration with the returns process, citing difficulties and poor handling by staff.
Positive Staff Interactions
Some customers reported positive experiences with friendly and knowledgeable staff, particularly in specific departments.
Pricing Concerns
Several reviews mentioned high prices compared to online options, leading customers to prefer shopping elsewhere.
- KHKeith Hall3 days ago5.0Even though the store is smaller the people are so nice. Evan was fantastic at checkout and Eli was so helpful in the store.
- JPJon P4 days ago4.0Found what I needed. Had to return it later as the product wasn't going to work out for me. No hassle return.
- A宋雷Feb 15, 20262.0The staff were all very busy, yes, busy talking to each other, but not to customers! That's okay, I can buy it at the Apple Store.
- TTTsmAidan_01Feb 15, 20261.0Had to pick up something from this Best Buy but couldn’t get out of my car since I had my dog with me so I tried the pickup option. I am here waiting for 35 minutes from when I checked in and can’t get ahold of anyone because their phone number connects you to an ai assistant that isn’t useful.
- DDDylan DriverJan 27, 20261.0Bought a wireless touchpad charger and phone case. Once I left the store I noticed the phone case was the wrong kind so I went back with my receipt to return it same day, but was denied because "it looks used" mind you I just bought the case. Asked for a manager but was denied by them as well. The phone case itself does have a few small specs of dust from who knows where. All I know is I bought it in this condition at the store. So this is on them and the mediocre customer service. Guess i'm just not gonna come back here if this is how the customer service is.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Elk Grove?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, home electronics, and more.
What are the opening hours for Best Buy at 9131 W Stockton Blvd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store pickup and curbside pickup?
This Best Buy location offers in-store pickup but does not currently offer curbside pickup.
Is the Best Buy in Elk Grove wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get repair services or Geek Squad support at this Best Buy?
Yes, this location provides Geek Squad support and service repair services.
What payment options are accepted at Best Buy Elk Grove?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Where can I find nearby dining options when visiting Best Buy in Elk Grove?
Nearby dining options include Steve's Pizza for pizza, Chef Bo Elk Grove and Spring Villa for Chinese cuisine, Vampire Penguin Elk Grove for desserts, and Mimi's Cafe for breakfast and brunch.
Are there other electronics or mobile phone stores close to Best Buy Elk Grove?
Yes, Geek Squad and Verizon Wireless are nearby mobile phone and electronics stores where you can explore additional products and services.
What shopping centers or stores can I visit near Best Buy Elk Grove for a complete shopping experience?
Laguna Gateway shopping center, Bed Bath & Beyond, REI, Old Navy, Ulta Beauty, and Marketplace 99 are nearby stores providing a variety of shopping options.
How can I contact Best Buy Elk Grove or find more information online?
You can call Best Buy at +1 916-691-9784 or visit their website at https://stores.bestbuy.com/ca/elk-grove/9131-w-stockton-blvd-349.html. They also have a Facebook page at https://www.facebook.com/1331927240152580.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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