VCA Rancho San Diego Animal Hospital

Reviews

• JG

  Jesus Gomez

  Dec 8, 2025
  5.0
  Thank you ladies for allowing us too use your restroom! Love yah!
• TM

  Tony M

  Nov 11, 2025
  1.0
  Horrible Experience — Please Avoid This Place I never write reviews, but this experience was so upsetting that I feel I have to warn others. My dog wasn’t feeling well, so I went to VCA Rancho. The waiting room was completely empty, but the receptionist still told me to wait 30 minutes before being seen. She was unwelcoming and rude, which made an already stressful situation worse. When we were finally called in, the nurse immediately said they needed to run $700 worth of blood work and tests before even examining my dog. I understand diagnostics can be standard, but it felt excessive and opportunistic — especially since my dog was clearly in acute stomach pain. I explained exactly where the pain was, but the nurse brushed it off and went to get the vet. When the vet came in and touched my dog’s abdomen, my dog (a 7 lb Maltese) reacted in pain and nipped the vet’s hand. The vet panicked, left the room, and came back with a muzzle — then asked me to put it on. For a trained professional, I was surprised they didn’t anticipate this kind of reaction or handle it more calmly. The exam after that was rushed and lasted maybe five minutes. I left with no clear diagnosis and no treatment plan. The next day, I was shocked to have an animal control officer at my door issuing a fine and placing my dog on a 2-week quarantine. Apparently, the vet had reported the bite incident. So now my sweet dog has a recorded “bite history” — all because she reacted to being poked in a painful area. It’s heartbreaking. The entire experience felt cold, careless, and exploitative. I took my dog to a vet in Tijuana that same day and received compassionate, affordable care — and my dog is now feeling so much better. I strongly recommend avoiding this VCA location at all costs. No pet or owner deserves to be treated this way.
• RS

  Ron Steen

  Oct 1, 2025
  5.0
  Very friendly staff
• MS

  mister ski

  Sep 17, 2025
  5.0
  Deeply grateful to Dr. Loo and team for their exceptional skill and heartfelt compassion in caring for Baby. Their kindness and professionalism gave me complete confidence she was in the best hands.

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