Trust VCA Rancho San Diego Animal Hospital to be your partner in maintaining your pet's health and well-being in El Cajon, CA. Our dedicated team specializes in comprehensive services for dogs, cats, rabbits, reptiles, and other pets. Our services are varied, ranging from routine ones (like vaccination, flea & tick control, dental care, and spays & neuters) to specialized services (like pet counseling, managing diabetes, allergy, & pain, cold laser therapy, & more). Visit our animal hospital and experience veterinary care that goes above and beyond in El Cajon Valley, Jamacha, Rancho Mesa, & nearby areas. Schedule your appointment today and let us show you why we're a trusted name in pet healthcare.
Many customers praised the staff for being friendly, caring, and compassionate towards both pets and their owners.
Quality of Care
While some reviews highlighted excellent care and successful treatments, others expressed dissatisfaction with rushed examinations and misdiagnoses.
Communication Issues
Several customers reported poor communication regarding treatment plans and costs, leading to frustration and confusion.
Pricing Concerns
There were mixed reviews about pricing, with some finding it reasonable while others felt it was excessive for the services provided.
Appointment Management
Customers experienced issues with appointment scheduling and long wait times, leading to dissatisfaction with the overall service.
JG
Jesus Gomez
Dec 8, 2025
5.0
Thank you ladies for allowing us too use your restroom! Love yah!
TM
Tony M
Nov 11, 2025
1.0
Horrible Experience — Please Avoid This Place
I never write reviews, but this experience was so upsetting that I feel I have to warn others.
My dog wasn’t feeling well, so I went to VCA Rancho. The waiting room was completely empty, but the receptionist still told me to wait 30 minutes before being seen. She was unwelcoming and rude, which made an already stressful situation worse.
When we were finally called in, the nurse immediately said they needed to run $700 worth of blood work and tests before even examining my dog. I understand diagnostics can be standard, but it felt excessive and opportunistic — especially since my dog was clearly in acute stomach pain. I explained exactly where the pain was, but the nurse brushed it off and went to get the vet.
When the vet came in and touched my dog’s abdomen, my dog (a 7 lb Maltese) reacted in pain and nipped the vet’s hand. The vet panicked, left the room, and came back with a muzzle — then asked me to put it on. For a trained professional, I was surprised they didn’t anticipate this kind of reaction or handle it more calmly.
The exam after that was rushed and lasted maybe five minutes. I left with no clear diagnosis and no treatment plan.
The next day, I was shocked to have an animal control officer at my door issuing a fine and placing my dog on a 2-week quarantine. Apparently, the vet had reported the bite incident. So now my sweet dog has a recorded “bite history” — all because she reacted to being poked in a painful area.
It’s heartbreaking. The entire experience felt cold, careless, and exploitative. I took my dog to a vet in Tijuana that same day and received compassionate, affordable care — and my dog is now feeling so much better.
I strongly recommend avoiding this VCA location at all costs. No pet or owner deserves to be treated this way.
RS
Ron Steen
Oct 1, 2025
5.0
Very friendly staff
MS
mister ski
Sep 17, 2025
5.0
Deeply grateful to Dr. Loo and team for their exceptional skill and heartfelt compassion in caring for Baby. Their kindness and professionalism gave me complete confidence she was in the best hands.
SZ
Siri Ziri
Aug 1, 2025
5.0
Very kind to your needs and your pet's need. Very accessible and always willing to help
Frequently Asked Questions About VCA Rancho San Diego Animal Hospital
What types of pets does VCA Rancho San Diego Animal Hospital care for?
VCA Rancho San Diego Animal Hospital specializes in comprehensive services for dogs, cats, rabbits, reptiles, and other pets.
What are the regular operating hours of VCA Rancho San Diego Animal Hospital?
The animal hospital is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
What veterinary services are available at VCA Rancho San Diego Animal Hospital?
Services include vaccinations, flea & tick control, dental care, spays & neuters, pet counseling, diabetes management, allergy & pain care, cold laser therapy, and more.
Where is VCA Rancho San Diego Animal Hospital located?
The hospital is located at 2988 Jamacha Road, El Cajon, CA 92019, USA.
What payment options does VCA Rancho San Diego Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I schedule an appointment at VCA Rancho San Diego Animal Hospital?
You can schedule an appointment by visiting their website or calling their local phone number at +1 619-660-6767.
Are there any nearby places where I can grab coffee before or after visiting the animal hospital?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your visit.
What dining options are available near VCA Rancho San Diego Animal Hospital?
Nearby dining includes Tabu Sushi Bar & Grill for sushi and The Habit Burger Grill for burgers and fast food.
Is there a place nearby where I can get mobile phone repairs or services while visiting the area?
Phone Zone Express offers mobile phone repair and related IT services nearby the animal hospital.
What makes VCA Rancho San Diego Animal Hospital a trusted name in pet healthcare?
They have been established since 1988, offering a wide range of advanced and general veterinary services with a dedicated team focused on pet health and well-being in the El Cajon area.