Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral Services
Trust VCA Rancho San Diego Animal Hospital to be your partner in maintaining your pet's health and well-being in El Cajon, CA. Our dedicated team specializes in comprehensive services for dogs, cats, rabbits, reptiles, and other pets. Our services are varied, ranging from routine ones (like vaccination, flea & tick control, dental care, and spays & neuters) to specialized services (like pet counseling, managing diabetes, allergy, & pain, cold laser therapy, & more). Visit our animal hospital and experience veterinary care that goes above and beyond in El Cajon Valley, Jamacha, Rancho Mesa, & nearby areas. Schedule your appointment today and let us show you why we're a trusted name in pet healthcare.
Location
VCA Rancho San Diego Animal Hospital
2988 Jamacha Road, El Cajon, CA
92019, United States
Hours
Reviews
4.6
255 reviews
5 stars
208
4 stars
20
3 stars
5
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, compassion, and professionalism in caring for pets.
Expertise
Many reviews highlighted the veterinarians' knowledge and skill, particularly in handling exotic animals.
Customer Service
While many customers appreciated the service, some reported issues with communication and responsiveness, particularly regarding appointment management.
Pricing Concerns
Several customers expressed dissatisfaction with the costs of services, feeling they were overpriced compared to other veterinary clinics.
Mixed Experiences
While many had positive experiences, a few customers reported significant issues with diagnosis and treatment, leading to a lack of trust in the clinic.
- TMTony MNov 11, 20251.0Horrible Experience — Please Avoid This Place I never write reviews, but this experience was so upsetting that I feel I have to warn others. My dog wasn’t feeling well, so I went to VCA Rancho. The waiting room was completely empty, but the receptionist still told me to wait 30 minutes before being seen. She was unwelcoming and rude, which made an already stressful situation worse. When we were finally called in, the nurse immediately said they needed to run $700 worth of blood work and tests before even examining my dog. I understand diagnostics can be standard, but it felt excessive and opportunistic — especially since my dog was clearly in acute stomach pain. I explained exactly where the pain was, but the nurse brushed it off and went to get the vet. When the vet came in and touched my dog’s abdomen, my dog (a 7 lb Maltese) reacted in pain and nipped the vet’s hand. The vet panicked, left the room, and came back with a muzzle — then asked me to put it on. For a trained professional, I was surprised they didn’t anticipate this kind of reaction or handle it more calmly. The exam after that was rushed and lasted maybe five minutes. I left with no clear diagnosis and no treatment plan. The next day, I was shocked to have an animal control officer at my door issuing a fine and placing my dog on a 2-week quarantine. Apparently, the vet had reported the bite incident. So now my sweet dog has a recorded “bite history” — all because she reacted to being poked in a painful area. It’s heartbreaking. The entire experience felt cold, careless, and exploitative. I took my dog to a vet in Tijuana that same day and received compassionate, affordable care — and my dog is now feeling so much better. I strongly recommend avoiding this VCA location at all costs. No pet or owner deserves to be treated this way.
- RSRon SteenOct 1, 20255.0Very friendly staff
- MSmister skiSep 17, 20255.0Deeply grateful to Dr. Loo and team for their exceptional skill and heartfelt compassion in caring for Baby. Their kindness and professionalism gave me complete confidence she was in the best hands.
- SZSiri ZiriAug 1, 20255.0Very kind to your needs and your pet's need. Very accessible and always willing to help
- RSRobert SmarttJun 29, 20255.0Ive taken snakes, chameleons, monitor lizards, dogs and cats here. Everyone is amazing and caring. Im worried when I move i wont find as good of a vet.
Frequently Asked Questions About VCA Rancho San Diego Animal Hospital
What types of pets does VCA Rancho San Diego Animal Hospital care for?
VCA Rancho San Diego Animal Hospital specializes in comprehensive services for dogs, cats, rabbits, reptiles, and other pets.
What are the regular operating hours of VCA Rancho San Diego Animal Hospital?
The animal hospital is open Monday to Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
What veterinary services are available at VCA Rancho San Diego Animal Hospital?
Services include vaccinations, flea & tick control, dental care, spays & neuters, pet counseling, diabetes management, allergy & pain care, cold laser therapy, and more.
Where is VCA Rancho San Diego Animal Hospital located?
The hospital is located at 2988 Jamacha Road, El Cajon, CA 92019, USA.
What payment options does VCA Rancho San Diego Animal Hospital accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I schedule an appointment at VCA Rancho San Diego Animal Hospital?
You can schedule an appointment by visiting their website or calling their local phone number at +1 619-660-6767.
Are there any nearby places where I can grab coffee before or after visiting the animal hospital?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your visit.
What dining options are available near VCA Rancho San Diego Animal Hospital?
Nearby dining includes Tabu Sushi Bar & Grill for sushi and The Habit Burger Grill for burgers and fast food.
Is there a place nearby where I can get mobile phone repairs or services while visiting the area?
Phone Zone Express offers mobile phone repair and related IT services nearby the animal hospital.
What makes VCA Rancho San Diego Animal Hospital a trusted name in pet healthcare?
They have been established since 1988, offering a wide range of advanced and general veterinary services with a dedicated team focused on pet health and well-being in the El Cajon area.