Geek Squad

3.8
36 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
149 Fletcher Pkwy, El Cajon, CA
92020, United States

Hours

Reviews

3.8
36 reviews
5 stars
20
4 stars
5
3 stars
2
2 stars
0
1 star
9
  • JL
    Jeanne Lane
    Jul 13, 2021
    5.0
    I've loved this place for 50 years or more!
  • LL
    Lisa Lopez
    Jun 25, 2020
    1.0
    This store has 0 customer service. I purchased total tech support and I can’t even reach the store for a question much less geek squad. Very very unacceptable. Will not recommend.
  • SL
    Scott Lewis
    Sep 14, 2018
    3.0
    Car stereo install: Ordered everything through Best Buy. Paid all additional labor and connectors required for install Day of install we review everything of where the USB for the stereo is getting installed and they agree to use the specific cable I brought (nice heavy gauge for good signal for Android auto), and they mention that I didn't pay for the steering wheel control adapter installation (big must for me) I told them that the order was reviewed at the time I paid for the stereo (a week before the appointment) and they okay we will see what we can do. I venture over to the mall and 2.5 hrs later they call me saying it's done... Okay so I ask how it went and they said they didn't install the steering wheel control adapter and they used the USB that came with the stereo instead of the one I provided. What the...!! The two things I we mention prior to the install they didn't do!! So I can rig up the USB and splice together my wire (it's got a nice flush mount) but the control adapter I was ticked off about. Left the car with them to have it torn apart and installed. Will be fighting the $60 they want to charge for it Please do not ever got to Beat Buy for any computer or stereo installation/maintenance, they really are as bad as their reputation holds them to be. Your local audio guy will be much nicer and professional instead of the unprofessional/rude kids working at Best Buy. Update: they are knocking the extra installation cost off the price of the stereo.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in El Cajon offer?

Geek Squad provides tech repair, setup, and support services for electronics, including computer and mobile phone repair, data recovery, appliance repair, and television repair.

Where is Geek Squad located in El Cajon, CA?

Geek Squad is located at 149 Fletcher Pkwy, El Cajon, CA 92020, United States.