This store has 0 customer service. I purchased total tech support and I can’t even reach the store for a question much less geek squad. Very very unacceptable. Will not recommend.
SL
Scott Lewis
Sep 14, 2018
3.0
Car stereo install:
Ordered everything through Best Buy. Paid all additional labor and connectors required for install
Day of install we review everything of where the USB for the stereo is getting installed and they agree to use the specific cable I brought (nice heavy gauge for good signal for Android auto), and they mention that I didn't pay for the steering wheel control adapter installation (big must for me) I told them that the order was reviewed at the time I paid for the stereo (a week before the appointment) and they okay we will see what we can do. I venture over to the mall and 2.5 hrs later they call me saying it's done...
Okay so I ask how it went and they said they didn't install the steering wheel control adapter and they used the USB that came with the stereo instead of the one I provided. What the...!! The two things I we mention prior to the install they didn't do!!
So I can rig up the USB and splice together my wire (it's got a nice flush mount) but the control adapter I was ticked off about. Left the car with them to have it torn apart and installed. Will be fighting the $60 they want to charge for it
Please do not ever got to Beat Buy for any computer or stereo installation/maintenance, they really are as bad as their reputation holds them to be. Your local audio guy will be much nicer and professional instead of the unprofessional/rude kids working at Best Buy.
Update: they are knocking the extra installation cost off the price of the stereo.
What services does Geek Squad at Best Buy in El Cajon offer?
Geek Squad provides tech repair, setup, and support services for electronics, including computer and mobile phone repair, data recovery, appliance repair, and television repair.
Where is Geek Squad located in El Cajon, CA?
Geek Squad is located at 149 Fletcher Pkwy, El Cajon, CA 92020, United States.
What are the operating hours for Geek Squad in El Cajon?
Geek Squad is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday to Saturday from 10:00 AM to 10:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy in El Cajon?
You can schedule tech repair, setup, and support services either in-store or online via their website.
What is the contact phone number for Geek Squad in El Cajon?
The local phone number for Geek Squad at El Cajon is +1 619-401-6705.
Does Geek Squad have any special promotions available?
Yes, Geek Squad is currently offering Black Friday Deals which can be viewed on their website.
Is Geek Squad located near any other major stores in El Cajon?
Yes, Geek Squad is located near Best Buy, HomeGoods, Office Depot, and T-Mobile stores, which makes it convenient for customers to shop for electronics or accessories before or after their service visit.
Are there any nearby dining options close to Geek Squad in El Cajon?
Nearby dining options include Japantastic (Asian restaurant and smoothie bar), Applebee's Grill + Bar, Texas Roadhouse steakhouse, and On The Border Mexican Grill & Cantina, which customers can visit after their service appointment.
Can I find car rental services near Geek Squad in El Cajon?
Yes, there are several car rental agencies nearby including Avis Car Rental, Avis Rent A Car, and Budget Car Rental, useful if you need transportation during your visit.
Are there any nearby stores where I can buy electronics or accessories near Geek Squad?
In addition to Geek Squad itself, nearby electronics stores include Best Buy, T-Mobile, and ATT of El Cajon, offering a range of electronics and mobile phone accessories.