Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unprofessional behavior.
Product Availability
Customers expressed disappointment with the diminishing selection of products, particularly in car audio equipment and appliances.
Store Management
Concerns raised about the competence and attitude of store managers, with reports of unprofessional interactions.
Positive Experiences
Several customers highlighted positive experiences with specific employees who provided exceptional service.
Accessibility Issues
Customers with disabilities reported inadequate assistance and negative experiences related to accessibility.
AP
Alejandro Pineda
2 days ago
1.0
The guy in electronics with the curly hair and glasses, made me wait 10 minutes for a motherboard, then when he rang me up and i declined the credit card he straight up sits there for 2 minutes on his phone while my receipt is allready printed and then looks at me and hands me the item with the receipt and doesn’t say a single word, doesn’t even offer me a bag or say anything
AR
Alberto Rojas
2 days ago
5.0
Recomendable este best buy de el cajon check out rapido no me eapere nada y tiene mucho parking
Les recomiendo este lugar para sus compras
TV
Tana “Tgirl” VM
Jan 3, 2026
5.0
Great customer knowledges of products and easy check outs....purchase an 85 inch Samsung TV...can't wait to use it next week for set up
MA
Moe A.
Dec 30, 2025
1.0
Your store lost $1220 in sales on December 23, 2025, due to the rudeness of the young store manager. She is young in age and experience. We advise you to choose competent managers to avoid closing more of your stores.
JM
Joe Maula
Dec 25, 2025
4.0
I was surprised how good the customer service was. I was in my wheelchair and some of the aisles were way too narrow, but the floor guy was very helpful for what I was looking for. Shop here!
What are the regular store hours for Best Buy in El Cajon?
Best Buy in El Cajon is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.
Does Best Buy El Cajon offer curbside pickup services?
Yes, Best Buy El Cajon offers curbside pickup for your convenience.
What types of products can I find at Best Buy in El Cajon?
You can shop for TVs, computers, appliances, cameras, and more. The store also provides expert advice and Geek Squad support.
Is Best Buy in El Cajon wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance.
Can I get repair services at Best Buy El Cajon?
Yes, Best Buy provides service and repair for electronics and appliances.
Does Best Buy El Cajon accept debit cards and checks?
Yes, the store accepts debit cards and personal checks as forms of payment.
Are appointments required for shopping or services at Best Buy El Cajon?
No, appointments are not required for shopping or getting services at this location.
What nearby dining options are available if I visit Best Buy in El Cajon?
Nearby dining options include Japantastic, an Asian restaurant and smoothie bar, Applebee's Grill + Bar for American cuisine, Texas Roadhouse steakhouse, and On The Border Mexican Grill & Cantina.
Which nearby stores can I explore along with Best Buy in El Cajon?
Nearby stores include Lids for hats and fashion accessories, HomeGoods for home decor, Office Depot for office supplies, and Off the Shelf Games for video games.
How can nearby transit or car rental services help me reach Best Buy El Cajon?
Avis Car Rental and Budget Car Rental agencies nearby offer vehicle rental options, making it easier for customers from other areas to visit Best Buy. These services can be useful for those who need a car for transportation or for carrying large purchases.