Best Buy

4.3
3333 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
149 Fletcher Pkwy, El Cajon, CA
92020, United States

Hours

Reviews

4.3
3,333 reviews
5 stars
2,069
4 stars
696
3 stars
263
2 stars
93
1 star
212

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unprofessional behavior.

Product Availability

Customers expressed disappointment with the diminishing selection of products, particularly in car audio equipment and appliances.

Store Management

Concerns raised about the competence and attitude of store managers, with reports of unprofessional interactions.

Positive Experiences

Several customers highlighted positive experiences with specific employees who provided exceptional service.

Accessibility Issues

Customers with disabilities reported inadequate assistance and negative experiences related to accessibility.
  • AP
    Alejandro Pineda
    2 days ago
    1.0
    The guy in electronics with the curly hair and glasses, made me wait 10 minutes for a motherboard, then when he rang me up and i declined the credit card he straight up sits there for 2 minutes on his phone while my receipt is allready printed and then looks at me and hands me the item with the receipt and doesn’t say a single word, doesn’t even offer me a bag or say anything
  • AR
    Alberto Rojas
    2 days ago
    5.0
    Recomendable este best buy de el cajon check out rapido no me eapere nada y tiene mucho parking Les recomiendo este lugar para sus compras
  • TV
    Tana “Tgirl” VM
    Jan 3, 2026
    5.0
    Great customer knowledges of products and easy check outs....purchase an 85 inch Samsung TV...can't wait to use it next week for set up
  • MA
    Moe A.
    Dec 30, 2025
    1.0
    Your store lost $1220 in sales on December 23, 2025, due to the rudeness of the young store manager. She is young in age and experience. We advise you to choose competent managers to avoid closing more of your stores.
  • JM
    Joe Maula
    Dec 25, 2025
    4.0
    I was surprised how good the customer service was. I was in my wheelchair and some of the aisles were way too narrow, but the floor guy was very helpful for what I was looking for. Shop here!

Frequently Asked Questions About Best Buy

What are the regular store hours for Best Buy in El Cajon?

Best Buy in El Cajon is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.

Does Best Buy El Cajon offer curbside pickup services?

Yes, Best Buy El Cajon offers curbside pickup for your convenience.