Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
2,515 reviews
5 stars
1,528
4 stars
532
3 stars
222
2 stars
71
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Return Policy
Many customers expressed dissatisfaction with the return policy, citing a short return window and inconsistent enforcement by staff.
Product Availability
Customers frequently noted issues with product availability, particularly for popular items, leading to frustration with in-store stock.
Store Experience
The store environment received mixed reviews; some found it clean and well-organized, while others described it as cluttered and lacking clear signage.
Geek Squad Service
Experiences with Geek Squad varied widely, with some customers satisfied with repairs and assistance, while others reported poor service and unresolved issues.
- AAAlicia3 days ago5.0Dakota at the geek squad was very helpful. He had great customer service and was doing an amazing job managing how busy geek squad was and being the only employee !! Very pleased with his service and help
- JZJuan Ruiz ZamoraNov 6, 20251.0We feel cheated by the store. We bought a new TV, and when we got home and opened the box, the accessories were already opened, and the TV was used. It even had another family's data on it. We picked up the TV at 5:00 pm and quickly returned it at 8:20 pm. We are very upset about how we were treated at the store and that they didn't help us check the TV. Now we're waiting for calls, and no one is answering.
- MLMargarita LupianNov 6, 20251.0I bought a new tv but it was used it didn't work and it had old remote i too it back but they told me they couldn't take it back because it didn't have th right remote even though thats the one it came with
- PHPJ HNov 3, 20251.0This is incredibly disappointing. I bought an 85-inch TV from their store on November 1st. When I opened the package at home, the TV was slightly deformed. I took it back on November 2nd to exchange it, but they said the packaging was fine and the TV's deformation was caused by me, so they wouldn't give me a refund or exchange! I just want to ask a bunch of stupid people! Why did I take it home and break it before exchanging it? And I bought two TVs at once, why didn't I just break both of them before exchanging them? I just want to say they're awful. Everyone should be careful with this Best Buy store when buying electronics!
- RARobert ArredondoOct 16, 20251.0Within return window, brought my laptop back. Was first told by the associate at the counter it needed to be wiped but GeekSquad was backed up so I’d need to come back. Proceeded to wipe it in store. Now associate says it was an “online order”. It was, which I picked up in store and is marked eligible to return in store. Tried to get me to print a shipping label. Then proceeds to say that returns are their discretion. What? How many times does the story change so you simple don’t have to take a return that hits your sales numbers.
Frequently Asked Questions About Best Buy
What are the Best Buy Eastvale store hours?
Best Buy Eastvale is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Eastvale offer in-store and curbside pickup services?
Best Buy Eastvale offers in-store pickup, but curbside pickup is currently not available at this location.
What types of products can I find at Best Buy Eastvale?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Eastvale.
Does Best Buy Eastvale provide Geek Squad support?
Yes, Best Buy Eastvale offers Geek Squad support for expert advice and service repairs.
Is the Best Buy Eastvale store wheelchair accessible?
Yes, Best Buy Eastvale has a wheelchair accessible entrance for customer convenience.
What payment methods are accepted at Best Buy Eastvale?
Best Buy Eastvale accepts debit cards, checks, and does not require cash-only transactions.
Are there any nearby electronics stores for additional shopping options near Best Buy Eastvale?
Yes, Geek Squad is nearby, offering mobile phone and electronics services complementing Best Buy's offerings.
What dining options are available near Best Buy Eastvale?
Nearby restaurants include On The Border - Eastvale (Mexican), Zip Fusion Sushi and KBBQ, Lucky Kitchen (Thai and Chinese), and Pho Viet (Vietnamese), providing a variety of cuisines to enjoy before or after your visit.
Are there places to shop for clothing and accessories around Best Buy Eastvale?
Yes, stores like Kohl's, Tilly's, dressbarn, and Famous Footwear are close by for clothing and shoe shopping alongside your electronics visit.
Can I recycle electronics at Best Buy Eastvale?
Yes, Best Buy Eastvale offers electronics recycling services to responsibly dispose of your old devices.