Geek Squad

3.1
21 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4820 Dublin Blvd, Dublin, CA
94568, United States

Hours

Reviews

3.1
21 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
0
1 star
9
  • CB
    Chung Bothwell
    5 days ago
    5.0
    Jay is the excellent technical person for Geek Squad. I bought my computer at Costco and ended up to return as I have no tech support at Costco. I appreciate Jay very much!!
  • VS
    Valerie Souza
    Oct 12, 2024
    1.0
    Geek Squad tries to sell you things you don’t need by providing unrealistic return dates to encourage you to buy from the store. I purchased an “on sale”laptop. It was out of stock, so I waited for it to be shipped, and was told my data would be transferred the day the new laptop arrived. Then, when it arrived was told it would take 3 more business days. The Associate and Store Manager didn’t care that this affected my livelihood, and made no effort to help. They were rigid and condescending!
  • MK
    Mohammad Karimi
    Jun 25, 2023
    1.0
    I bought a 3K Magnolia Sony TV from Best Buy and after 14 month (2 months past warranty) the TV was not turning on. Called Sony service and they referred me to Best Buy and they connected me to Geek squad, after 3 weeks two technicians showed up and they did almost nothing just to convince me to go and buy a new TV. They did not touch my TV and no diagnostic action to find the problem, just verbally told me that the problem might be this and that and it takes a while to order the spare parts and even it might not work and even if it works it might not last long. There whole system is not to do any repair just to encourage you buy them a new TV and pay extras for extended warranty that is so expensive and doesn’t make sense at all. I don’t recommend Best Buy to anyone and after being their customer for 10 years I am going to leave their eco system for ever.
  • DL
    David Lindstrom
    May 18, 2018
    5.0
    Work was done efficiently. Agent was very knowledgeable and a courteous listener. Problem solved.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Dublin offer?

Geek Squad offers tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair.

Where is the Geek Squad service location in Dublin, CA?

The Geek Squad service location is at 4820 Dublin Blvd, Dublin, CA 94568, USA.