Best Buy

4.2
3203 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4820 Dublin Blvd, Dublin, CA
94568, United States

Hours

Reviews

4.2
3,203 reviews
5 stars
1,676
4 stars
889
3 stars
320
2 stars
100
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and lack of assistance.

Product Availability

Customers expressed frustration over stock issues, with some items being unavailable despite online listings.

Pricing Concerns

Many reviews mentioned that prices are perceived as high, with some customers feeling that the store is overpriced.

Store Atmosphere

The store environment received positive remarks for being clean and well-organized, but some customers noted a lack of engagement from staff.

Return Policy Issues

Several customers reported dissatisfaction with the return policy and experiences related to returning items.
  • RL
    Rick Lahkar
    3 days ago
    5.0
    Absolutely Ritz Carlton kind of service - Being an Amazon shopper, it was a hard decision to walk into an actual Best Buy store in Dublin California. I was buying an expensive hand held camera. Barrett at the camera section was very helpful and pleasant to work with. So I ended up making the purchase. Barrett was nice enough to say that I was welcome to come back to the store if I struggled with setting up the camera and the accessories. And I did - Barrett dropped everything else to help me with the camera and everything else I needed to know. Totally amazing 5 star ⭐️ service by Barrett and I left feeling so good. Thank you very much.
  • JI
    James Stillman IV
    4 days ago
    5.0
    Stopped by here several times lately for cell phone purposes. Staff was very friendly and helpful! Lots of electronics and other fun gadget nearby. No complaints here. Planning to stop by again if I need any more assistance with my phone.
  • SL
    Samantha Lawver
    5 days ago
    5.0
    Cooper was very very nice, he was pretty sure there was nothing they could do but he took my computer back and showed everyone anyway just in case. And they all tried to put my busted key back on. And then he gave me great recommendations on how to proceed.
  • JK
    Jim Kelly
    Nov 16, 2025
    5.0
    I Brought In My Tablet , Because I was :Locked out , and Lost the startup Password , and the Problem was resolved within a very Short Time
  • JL
    Jose Luis
    Nov 11, 2025
    2.0
    What happened to this place?! The gaming selection is non-existent, no more blu-rays, they had a vinyl section that's no longer there, Legos are over priced, and there are hardly any workers on the floor and when there are they look so unhappy (which is completely understandable).

Frequently Asked Questions About Best Buy

What are the regular opening hours of Best Buy in Dublin, CA?

Best Buy in Dublin, CA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does this Best Buy location offer curbside pickup for orders?

Yes, this Best Buy location offers curbside pickup services for customer convenience.