Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude behavior and lack of assistance.
Product Availability
Customers expressed frustration over stock issues, with some items being unavailable despite online listings.
Pricing Concerns
Many reviews mentioned that prices are perceived as high, with some customers feeling that the store is overpriced.
Store Atmosphere
The store environment received positive remarks for being clean and well-organized, but some customers noted a lack of engagement from staff.
Return Policy Issues
Several customers reported dissatisfaction with the return policy and experiences related to returning items.
RL
Rick Lahkar
3 days ago
5.0
Absolutely Ritz Carlton kind of service - Being an Amazon shopper, it was a hard decision to walk into an actual Best Buy store in Dublin California. I was buying an expensive hand held camera. Barrett at the camera section was very helpful and pleasant to work with. So I ended up making the purchase. Barrett was nice enough to say that I was welcome to come back to the store if I struggled with setting up the camera and the accessories.
And I did - Barrett dropped everything else to help me with the camera and everything else I needed to know.
Totally amazing 5 star ⭐️ service by Barrett and I left feeling so good. Thank you very much.
JI
James Stillman IV
4 days ago
5.0
Stopped by here several times lately for cell phone purposes. Staff was very friendly and helpful! Lots of electronics and other fun gadget nearby. No complaints here. Planning to stop by again if I need any more assistance with my phone.
SL
Samantha Lawver
5 days ago
5.0
Cooper was very very nice, he was pretty sure there was nothing they could do but he took my computer back and showed everyone anyway just in case. And they all tried to put my busted key back on. And then he gave me great recommendations on how to proceed.
JK
Jim Kelly
Nov 16, 2025
5.0
I Brought In My Tablet , Because I was :Locked out , and Lost the startup Password , and the Problem was resolved within a very Short Time
JL
Jose Luis
Nov 11, 2025
2.0
What happened to this place?! The gaming selection is non-existent, no more blu-rays, they had a vinyl section that's no longer there, Legos are over priced, and there are hardly any workers on the floor and when there are they look so unhappy (which is completely understandable).
What are the regular opening hours of Best Buy in Dublin, CA?
Best Buy in Dublin, CA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup for orders?
Yes, this Best Buy location offers curbside pickup services for customer convenience.
What types of products can I find at Best Buy Dublin?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Dublin.
Is there a Geek Squad service available at or near Best Buy Dublin?
Yes, Geek Squad support is available at the Best Buy Dublin location.
Does the Best Buy Dublin location provide repair services?
Yes, this location offers service repair, including support from Geek Squad.
Is the Best Buy store in Dublin wheelchair accessible?
Yes, the Best Buy store in Dublin has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy Dublin?
Best Buy Dublin accepts debit cards and checks; cash is not required.
Are there any furniture or appliance stores near Best Buy Dublin?
Yes, Lovesac in Best Buy Dublin is a nearby store specializing in furniture and appliances, perfect to visit alongside Best Buy.
Where can I find dining options near Best Buy Dublin for before or after my shopping?
Nearby dining options include Black Angus Steakhouse for steak and LeanFeast Dublin for restaurant meals, both close to Best Buy Dublin.
Is there public transit or courier services available near Best Buy Dublin?
Yes, a UPS Access Point location is nearby, and Bitcoin Depot ATM is also accessible, supporting convenient courier and financial services close to Best Buy.