Total Wireless

5.0
255 reviews
Prepaid Cell Phone Store In CA, Downey

About

Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Downey, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
8843 Rosecrans Ave, Downey, CA
90242, United States

Hours

Reviews

5.0
253 reviews
5 stars
250
4 stars
0
3 stars
1
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Zee and Tony received numerous praises for their outstanding customer service, with many customers highlighting their helpfulness and friendliness.

Deals and Pricing

Customers frequently mentioned the excellent deals and competitive pricing, often noting significant savings compared to other carriers.

Product Quality

Many reviews indicated satisfaction with the quality of phones and services offered, with customers expressing happiness over their purchases.

Negative Experiences

A few customers reported negative experiences related to mandatory insurance policies and service issues, indicating some dissatisfaction with certain practices.
  • DS
    Dana Sant
    Oct 26, 2025
    5.0
    Thanks again ZEE For an amazing service,and another great deal!!!!! Thanks 👍👍👍
  • JP
    Jorge Perez
    Oct 25, 2025
    1.0
    Buyer beware. They will not sell you a phone unless you purchase the "mandatory" phone insurance that is not required. Zee kept saying it was a total wireless policy which it wasn't, then it later changed to it was his policy as he wanted to make more money. This manager who pretends he's not the one is charge is a scammer. He will not hesitate to scam the misinformed/uninformed customer who doesn't know better. I could see him doing the math on the calculator app on his computer adding things to make a $50 phone come out to over $400. I went online and purchased the same phone directly from total for the $50.
  • YS
    Yesenia Stephens
    Sep 27, 2025
    5.0
    Zee was very helpful and all around outstanding human being With superb customer service.
  • SS
    sixties soul
    Aug 27, 2025
    5.0
    Awesome Customer service! Super fast. Zee is a Rockstar. Great store!!! A+++
  • MG
    Mary Gutierrez
    Aug 25, 2025
    5.0
    Muy buena atención. Muy buen trabajo para el muchacho que me ayudo

Frequently Asked Questions About Total Wireless

What does Total Wireless have to offer?

Total Wireless provides premium wireless services that fit into your budget, offering everything you need to explore new horizons and stay connected. Our no-contract plans start at just $30 a month, with service on Verizon's reliable 5G Nationwide Network and include premium perks like Disney+. Our Premium plan includes unlimited data, access to Verizon's Ultra Wideband Network and unlimited international calling and texting to 69 countries. Stop by Total Wireless to find a plan that works for you, new devices and accessories, or help with keeping your current phone when you join us.

What services does Total Wireless offer?

We provide cell phone sales, phone set-up assistance, a wide selection of the hottest devices and accessories, and premium perks at all Total Wireless locations. Some of our stores may even offer lease-to-own, and other offerings – ask your local store for a full listing of services.