Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Cypress, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
237 reviews
5 stars
196
4 stars
13
3 stars
7
2 stars0
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kris, Isaiah, and Michael.
Store Atmosphere
The store was described as having a cheerful vibe, with a welcoming environment that made customers feel comfortable.
Efficiency
Several reviews highlighted the quick and efficient service, with many customers noting they were helped promptly and had their issues resolved in a timely manner.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including poor communication and unprofessional behavior from certain staff members.
Promotions and Pricing
Customers appreciated the transparency in pricing and promotions, although there were complaints about unclear charges and upselling tactics.
- JJJames JacksonNov 16, 20255.0๐ฅ๐ช๐ท๐ฎ๐ผ๐ผ๐ช ๐ช๐ฝ ๐ฝ๐ฑ๐ฎ ๐๐๐น๐ป๐ฎ๐ผ๐ผ ๐ฅ๐ฎ๐ป๐ฒ๐๐ธ๐ท ๐ต๐ธ๐ฌ๐ช๐ฝ๐ฒ๐ธ๐ท ๐ฑ๐ช๐ผ ๐ฌ๐ธ๐ท๐ผ๐ฒ๐ผ๐ฝ๐ฎ๐ท๐ฝ๐ต๐ ๐ซ๐ฎ๐ฎ๐ท ๐ฒ๐ท๐ฌ๐ป๐ฎ๐ญ๐ฒ๐ซ๐ต๐ ๐น๐ช๐ฝ๐ฒ๐ฎ๐ท๐ฝ, ๐ด๐ฒ๐ท๐ญ ๐ช๐ท๐ญ ๐ฑ๐ช๐ผ ๐ช ๐ฐ๐ธ๐ต๐ญ๐ฎ๐ท ๐ ๐๐ฎ๐ช๐ป๐ฝ ๐ธ๐ฏ ๐พ๐ท๐ญ๐ฎ๐ป๐ผ๐ฝ๐ช๐ท๐ญ๐ฒ๐ท๐ฐ ๐๐ฒ๐ฝ๐ฑ ๐ฌ๐ธ๐ถ๐น๐ต๐ฒ๐ฌ๐ช๐ฝ๐ฎ๐ญ ๐ฝ๐ฎ๐ฌ๐ฑ๐ท๐ฒ๐ฌ๐ช๐ต ๐ฒ๐ผ๐ผ๐พ๐ฎ๐ผ ๐ช๐ท๐ญ ๐ฎ๐๐น๐ต๐ช๐ฒ๐ท๐ผ ๐ฝ๐ฑ๐ฎ๐ถ ๐๐ฎ๐ต๐ต ๐ฝ๐ธ ๐ช ๐ฐ๐ฎ๐ท๐ฝ๐ต๐ฎ๐ถ๐ช๐ท ๐ต๐ฒ๐ด๐ฎ ๐ถ๐๐ผ๐ฎ๐ต๐ฏ ๐ฒ๐ท ๐ถ๐ 60'๐ผ. ๐ข๐ฑ๐ฎ ๐ฒ๐ผ ๐ช ๐๐ธ๐ท๐ญ๐ฎ๐ป๐ฏ๐พ๐ต ๐ซ๐ป๐ฎ๐ช๐ฝ๐ฑ ๐ธ๐ฏ ๐ฏ๐ป๐ฎ๐ผ๐ฑ ๐ช๐ฒ๐ป ๐ฝ๐ธ ๐ฝ๐ช๐ด๐ฎ ๐ฌ๐ช๐ป๐ฎ ๐ธ๐ฏ ๐ช๐ต๐ต ๐ธ๐ฏ ๐๐ธ๐พ๐ป ๐ฌ๐ฎ๐ต๐ต๐พ๐ต๐ช๐ป ๐ท๐ฎ๐ฎ๐ญ๐ผ. ๐๐ฎ๐๐ธ๐ท๐ญ ๐ข๐ช๐ฝ๐ฒ๐ผ๐ฏ๐ฒ๐ฎ๐ญ, ๐๐ช๐ถ๐ฎ๐ผ ๐๐ช๐ฌ๐ด๐ผ๐ธ๐ท
- MGmanuel gonzalezNov 13, 20255.0El Sr Roberto nos atendiรณ muy bien y amablemente y nos arreglรณ todos los trรกmites que tenรญamos que realizar con nosotros nuevos telรฉfonos, excelente servicio y atenciรณn de su personal.
- SKStefanie KelleyNov 9, 20255.0Great experience! Thank you for your time!
- JRJeff ROTHOct 30, 20255.0Brandon Campbell was amazing at helping us with a very complicated technical issue. Super friendly and patient as are all the great staff at this location!
- CPchloe patinoOct 29, 20255.0Excellent service. Very kind people.
Frequently Asked Questions About Verizon
What products can I find at the Victra Verizon Authorized Retailer in Cypress, CA?
You can find a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for the Victra Verizon retailer in Cypress?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for customers.
What payment methods are accepted at the Victra Verizon store?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Victra Verizon store in Cypress welcoming to Spanish-speaking customers?
Yes, the store supports both English and Spanish languages to assist customers.
What services does Victra provide besides selling devices?
Victra offers services such as new lines, upgrades, new devices, and accessories purchases.
Is there free Wi-Fi available at the Victra Verizon store?
Yes, free Wi-Fi is available for customers inside the store.
Are there any nearby dining options around Victra on Katella Ave?
Yes, nearby dining options include Baja Fresh Mexican Grill, India Grill, Paris Baguette, Golden Spoon, and Italia's Pizza Kitchen, providing a variety of cuisines to enjoy before or after your visit.
What coffee shops are near the Victra Verizon store in Cypress?
Starbucks and Paris Baguette are nearby coffee shops where customers can relax and grab a coffee during their visit to Victra.
Are there any health and wellness centers close to the Victra Verizon retailer?
Yes, nearby health and wellness options include YogaSix Cypress, StretchLab gym, K&T Nails and Spa, and Paseo Nails beauty and spa services.