Apple Park

4.3
8178 reviews
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Business Details

One Apple Park Way, Cupertino, CA
95014, United States
(408) 996-1010
http://www.apple.com/
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About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Park
One Apple Park Way, Cupertino, CA
95014, United States

Hours

Reviews

4.3
8,178 reviews
5 stars
5,172
4 stars
1,509
3 stars
660
2 stars
264
1 star
573

What are people saying?

AI-generated from recent customer reviews

Product Quality

Many customers expressed disappointment with the quality and reliability of Apple products, citing issues with software updates and hardware malfunctions.

Customer Service

Numerous reviews highlighted poor customer service experiences, including unhelpful support and frustrating interactions with staff.

Pricing Concerns

Customers frequently mentioned that Apple products are overpriced, with some feeling that the quality does not justify the high prices.

User Experience

Several users criticized recent software updates for making devices more difficult to use, leading to frustration with the overall user experience.

Store Experience

While some customers appreciated the aesthetics of Apple stores, others felt that the overall experience was underwhelming and lacking in engagement.
  • BR
    Buttery Ruth
    1 day ago
    5.0
    This place smells like AI. After bouncing around after a boisterous batch of pickellball, I was drawn here. Here are some questions I asked AI while I was here: "How many steps will I walk tomorrow?" "Is Grubhub AI?" "Why is Folgers in my cup? "When is Cinco de Mayo?" Deane at the desk was very helpful. She told me to run around the complex and press every button I saw. --Buttery Buns Air Pod Juice III
  • LS
    Logan Simmons
    4 days ago
    1.0
    Apple does not give a crap about the customers wants or needs. they think of themselves and constantly take away features regardless how many customers urge them not to. Software is super buggy these days and in recent years Apple has made it a huge point to control and limit when and how a customer may or may not use their own devices. If Steve Jobs could see how far this company has fallen, he'd be rolling in his grave nonstop with heavy disappointment. Apple was originally created to give people the upmost freedom but now its turned into shackles for many. Bottom line: The Apple of today focuses charging you as much as humanly possible and on limiting users and controlling how they are allowed to use the products they purchased.
  • TN
    Tilak Niroula
    6 days ago
    4.0
    Most of the time times there is no alternative route. Could you please give every single time alternative route please
  • JP
    Julissa Pedraza
    Dec 21, 2025
    1.0
    Quisera saber pq de este lugra a mi me esta debitado dinero d mi tarjeta cuando yo nunca he venido a este lugar ni nada tampoco No he echo ninguna compra
  • WP
    Weird Pxl
    Dec 16, 2025
    1.0
    Thanks for sending me an email that i needed to respond to by the 14th on the 14th.... to my spam no less, makes perfect sense and now my data is deleted because why would you send a deadline THE DAY THE DEADLINE IS UP???
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Frequently Asked Questions About Apple Park

What products can I find at Apple Park?

At Apple Park, you can shop for iPhone, Mac, Apple Watch, iPad and more with assistance from Specialists.

Does Apple Park offer technical support?

Yes, Apple Park provides technical support at the Genius Bar.