Best Buy

Reviews

• AA

  Alex

  Dec 26, 2025
  1.0
  Worst Best Buy in LA, extremely difficult to access, good luck getting large items out of here, just absolutely avoid it all costs this is the only Best Buy I will be sure to never return to
• LH

  Life Happy

  Dec 24, 2025
  4.0
  Most of electronic devices you can find here, just the Q is long. People always checked what do you need. Meta glasses is really cool. Unfortunately I can not buy only iphone 17, it has to bunt with telecom package
• DB

  Drew Bassler

  Dec 24, 2025
  1.0
  I scheduled an Apple repair. Back of phone. Even the employee said it’s a blatant lie on the website that they even offer repairs here. Another reason Best Buy is the worst store ever that will most likely file for bankruptcy in 3 years or less.
• MV

  Malu Vasconcelos

  Dec 19, 2025
  5.0
  I just bought a Ray-Ban Meta at Best Buy in Culver City (Westfield Mall), and I was assisted by JJ at the Meta counter. I have nothing but excellent things to say about his work — OMG! He was incredibly helpful, fast, and knowledgeable. He quickly solved my issue and guided me through everything with so much patience and professionalism. Hands down the best sales experience I’ve ever had. Congratulations, JJ! I truly hope you get to read this review — you deserve it! 🙌✨
• BY

  Burak YETİŞTİREN

  Dec 6, 2025
  1.0
  I had a really frustrating experience with a recent TV pickup order. I bought a TV for $279 and used a $10 coupon, choosing same-day store pickup at the Culver City Best Buy because the app said it would be ready that day. When I arrived, they told me to wait 15–20 minutes while they prepared the order. While I was still in the store, I got an email saying my pickup location was changed to the Westfield Shopping Mall Best Buy. I drove to the Westfield store, where they again told me to wait. After about 20 minutes, an employee said they had around 300 orders and couldn’t process mine that day, but assured me I could come back the next day at any time and my TV would be ready. When I got home, I received an email saying my order had been cancelled—no one asked me, and this was after they had just told me I could pick it up the next day. Now the same TV is $299, my $10 coupon is gone, and I ended up placing a new order at the higher price after wasting time driving to two different stores and getting conflicting information from staff. If they had just told me from the beginning that the TV wasn’t available for pickup and suggested shipping at my original price, this whole situation could have been avoided. Instead, I was given bad information multiple times, my order was cancelled without my consent, and I’m now paying more for the same item.

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