Best Buy

4.1
4963 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6000 Sepulveda Blvd, Culver City, CA
90230, United States

Hours

Reviews

4.1
4,963 reviews
5 stars
2,778
4 stars
1,075
3 stars
539
2 stars
193
1 star
378

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and rude management.

Inventory Issues

Frequent complaints about low stock levels and inaccurate inventory information, leading to wasted trips.

Product Quality

Concerns about receiving damaged or incorrect items, with inadequate resolution from staff.

Store Environment

Mixed reviews on store cleanliness and organization, with some noting a decline in overall maintenance.

Geek Squad Experience

Inconsistent experiences with Geek Squad, ranging from helpful service to long wait times and unfulfilled appointments.
  • JJ
    Justin
    Nov 12, 2025
    5.0
    Friendly staff and good selection of products.
  • YY
    Yolatolah
    Nov 9, 2025
    5.0
    On Tuesday I went to Best Buy Culver City for a return. I was helped by Miles- very helpful and professional. While there a rude woman started yelling at an employee. Miles went to help out his co-worker. Best Buy thanks for employing people like Miles. He handled my return professionally and helped his coworker out with the combative customer in a respectful manner.
  • CI
    christine ivey
    Nov 8, 2025
    5.0
    My son and I are revamping our kitchen appliances...Best Buy had every last item we wanted..come Black Friday..change is gonna come. Counters are coming along nicely...gettin ready for new appliances
  • AK
    A K
    Nov 4, 2025
    3.0
    Es ist ok. Mitarbeiter zu finden ist manchmal schwierig und zum Teil wissen sie dann nicht Bescheid.
  • PS
    Pete Sprankle
    Oct 30, 2025
    1.0
    I went into the store yesterday to buy a laptop. There was a 14" HP on sale for $154.99 from $219.99. The sales person said that the sale had ended but he would see if a manager could override it. The manager came out and told me he couldn't sell it to me at that price even though the sign clearly said it was on sale. I told him I've worked retail for 32 years and it's illegal to not honor the price that was marked, but he said I was wrong. For decades I've shopped at Best Buy where I have purchased TVs, Computers, Appliances, headphones, countless DVDs and BluRays, but I've watched the service decline more and more year after year. After this I will never go back again. This is why Amazon is doing so well.

Frequently Asked Questions About Best Buy

What products and services does Best Buy in Culver City offer?

Best Buy in Culver City offers TVs, computers, appliances, and more, along with expert advice, Geek Squad support, and same day pickup options.

What are the operating hours of Best Buy Culver City?

Best Buy Culver City is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.