Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,637 reviews
5 stars
2,091
4 stars
800
3 stars
303
2 stars
116
1 star
327
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpful and friendly staff, others reported rude behavior and poor service experiences.
Product Availability
Customers appreciated the variety and availability of products, but some expressed frustration over disorganized displays and difficulty finding items.
Return Policy
Many customers found the return policy to be frustrating, with reports of poor communication and difficulty processing returns.
Store Experience
The shopping experience varied significantly; some locations were noted for cleanliness and organization, while others were criticized for being disorganized and understaffed.
Geek Squad Issues
Several reviews highlighted dissatisfaction with Geek Squad services, citing long wait times and inadequate support for repairs.
- IPIrish PiNov 10, 20255.0Thank you Edwin for resolving the situation with Carl over phone customer service regarding my points. I appreciate your knowledge with the Best Buy app as well.
- ELEdward LauNov 9, 20251.0Beware, this store has false description on the open box item. I ordered a open box TV with Excellent condition which supposed to have all packaging and accesories. I rented a van and come pick up, and they are giving me a tv with bubble wrapped and no remotes and no tv stand, tv only. Totally not acceptable as we know this is too risky to transport a tv with only bubble wrap. They should only list this as Fair but not Excellent. Waste my time and cost of truck rental.
- JXJ XNov 9, 20251.0Came here to buy a phone in a relatively empty store, but no one seemed interested in helping us. We made our decision in about 10 minutes and then tried to get help from multiple employees to sell us the phone, only to be repeatedly told “someone will be right with you,” but no one ever actually came. There were employees just standing around, but sure, it's not their department or whatever. While we were waiting, a sales rep in the phone section was helping another customer finalize their purchase, but walked RIGHT past us multiple times without ever making eye contact. Then, after disappearing for a while, they came back, walked right by us again, and immediately greeted another customer (a white man) who had just entered the store and asked if he needed help... Now, I really don’t want to assume the worst or bring race into this, but as poc, it was hard not to notice the difference in how we were treated compared to him. If it weren't for sunk cost fallacy, we would've walked out right there. Ended up having to walk right up to this guy at his desk to get his attention to sell us the phone.
- DKDavid KingOct 30, 20254.0Nice, clean store. Basic laptops make no sense how displayed. Not grouped by price, screen size, brand, sale, touchscreen, etc. just randomly set up. Still buy here just takes more time.
- KAKafama Göre (Ace)Oct 25, 20255.0Best Buy is dangerous… for my wallet! 😂 I walk in “just to look,” and somehow walk out with a new gadget every time. The staff are super nice and always ready to help. Great energy, great deals — I love this place (maybe a little too much)!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Costa Mesa?
Best Buy in Costa Mesa offers TVs, computers, appliances, cameras, and many other electronics products.
What are the store hours for Best Buy at 901 S Coast Dr, Costa Mesa?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Costa Mesa offer same day pickup for online orders?
Yes, Best Buy offers same day pickup services at this location.
Can I get Geek Squad support at the Costa Mesa Best Buy store?
Yes, Geek Squad support is available at this Best Buy location.
Is there wheelchair accessible entrance at Best Buy Costa Mesa?
Yes, the store has a wheelchair accessible entrance for customers needing assistance.
Does the Best Buy store in Costa Mesa provide in-store shopping and curbside pickup?
In-store shopping is available, but curbside pickup is not offered at this location.
What payment methods are accepted at Best Buy in Costa Mesa?
The store accepts debit cards and checks, and does not require cash only payments.
Are electronics recycling services available at Best Buy Costa Mesa?
Yes, this Best Buy location provides electronics recycling services.
What nearby restaurants can I visit before or after shopping at Best Buy Costa Mesa?
You can dine at Flame Broiler or get coffee at Starbucks, both located near the Best Buy store.
What shopping centers are close to Best Buy Costa Mesa for additional retail options?
Metro Pointe at South Coast and South Coast Plaza shopping centers are nearby for more shopping options.