Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions, particularly with management.
Product Availability
Customers noted a good variety of products and reasonable prices, but there were complaints about items being out of stock or misrepresented online.
Geek Squad Experience
The Geek Squad received positive remarks for their helpfulness and efficiency, although some customers experienced frustration with service delays and communication issues.
Store Environment
The store was generally described as clean and well-organized, but some customers reported negative experiences related to store policies and management behavior.
JS
Joseph Sanchez
Jan 5, 2026
4.0
Came for a ps5 controller because mine broke , everyone was super helpful was busy so they were directing customers around but other then that it was a good experience
HG
Hector Garnica
Jan 1, 2026
1.0
Terrible customer service and trash at just answering simple questions regarding product specs and even trading cards for god sake.Will not buy from here ever again. Spread known for being rude and holding products for employees. Had to call corporate.
MI
Masroor Iman
Dec 30, 2025
5.0
Good place to shop electronics. Short but helpful staff. I always shop my electronics from here.
EO
Evelynnevan Ortiz
Dec 22, 2025
1.0
My soundbar has been having some muffled noice come out very randomly and I paid for the extended guarantee and I went in and the guy gave me a 3 day turn around time. He even typed it in and it’s in WRITING on the contract form. I go in two weeks later since I haven’t heard back. Turns out they haven’t even shipped it out to get checked!!!!!! I show the guy the notes of three day turn around time the other told me and his response is “i don’t know why he wrote that, it isn’t true” are you kidding? So no one knows what they’re doing and just pointing fingers. Now it’s been another week and I go back and now the “parts are delayed” and there’s not even an estimated time they can give me. At this point I told them I JUST want to get the store credit so I can buy another sound bar and they also refuse. I’m so disappointed in Best Buy for this. So many errors and mistakes and pointing fingers at each other and the only one with the consequences is me. Get it together, Best Buy items are not cheap but I go anyways because I trust the service will match. I can see sadly I was mistaken.
AG
Arman Goshtasbe
Dec 1, 2025
5.0
The TCL Rep (Eric) was absolutely amazing. Super gracious with all my questions. Also showed me the UI of the TCL, and various requests I had to see different menus or pieces of art. Ran into him again at another Best Buy I was visiting, again, super helpful, super insightful, and all around great guy. If he happens to see this, in addition to the Dolby Atmos idea, and the other idea I shared, I think the TCL Nxt Vision should consider rebranding as the TCL MASTERPIECE series TV. The phrase NXTVISION sounds like eye-glasses, the word "Masterpiece" is much more aligned with the amazing features of that TV. I had this idea while driving home.
This Best Buy is super clean by the way, great shopping center, and again Eric the TCL Rep was one of the best customer experiences I've had at any store let alone any Best Buy. Highly recommend this store, highly recommend the TCL NXTVISION, and the QM8K and QM9K if you dont want an art TV.
Thanks again!
What are the operating hours of Best Buy in Corona, CA?
Best Buy Corona is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Corona offer in-store pickup?
Yes, in-store pickup is available at this Best Buy location.
Can I get repair services for my electronics at Best Buy in Corona?
Yes, Best Buy Corona offers service and repair support through Geek Squad.
Is the Best Buy in Corona accessible for customers using wheelchairs?
Yes, this location has a wheelchair accessible entrance.
What payment methods does Best Buy in Corona accept?
Best Buy Corona accepts debit cards and paychecks and does not require cash only payments.
Where is Best Buy located in Corona?
Best Buy is located at 2430 Tuscany St, Corona, CA 92881, United States.
Are there any nearby electronics stores or related services near Best Buy Corona?
Yes, nearby electronics-related places include Magnolia, Geek Squad, and another Best Buy store.
What nearby options are available if I want to grab a smoothie or snack after visiting Best Buy?
You can visit nearby Jamba Juice, Jamba The Crossings at Corona, or Jamba for smoothies and snacks.
Are there any beauty or spa services close to Best Buy Corona?
Nearby beauty and spa options include Happy Nails & Spa of Corona, Luxury Nail Bar, The Lash Lounge, Skin And Beauty Aesthetic Center, and Bliss SalonSpa.
What other types of stores can I find near Best Buy in Corona?
Nearby you can find bookstores like Barnes & Noble, sporting goods at Sportsman's Warehouse, and video game stores such as GameStop and Corona Crossing - GameStop.