Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Concord, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
278 reviews
5 stars
243
4 stars
14
3 stars3
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many customers praised the quick and efficient service, with several noting fast phone transfers and problem resolutions.
Staff Knowledge
Employees are frequently recognized for their product knowledge and ability to explain options clearly to customers.
Positive Atmosphere
Customers reported a welcoming and positive environment, often highlighting the friendly demeanor of the staff.
Problem Resolution
Staff are noted for their patience and willingness to help resolve issues, often going above and beyond for customers.
- IUInci usa2 days ago5.0I want to give a huge thank-you to Joseph at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife, Insi Tolnei. Joseph was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable. We left the store extremely happy with both the products and the service. Thank you, Joseph, for going above and beyond — you made our day!
- ASAnnalisa Schienbein6 days ago5.0Excellent service from Jacob
- CMCeleste McculloughOct 20, 20255.0Everyone that works there is awesome. It wasn’t as bad as I thought and they have good selection. I highly recommended coming here for your phone needs.
- LHLori HaggertyOct 6, 20255.0VERY patient in finding and explaining promotions, phone featured, plans. Excellent customer service.
- MCMichael ChaseSep 10, 20255.0Ali was super nice and helpful, he was able to help my transfer my phone within 5 minutes tops. Really appreciated the good and fast service, this is the best Verizon store I've been to. So many things these days are overly complicated for no reason, so it was nice that everything just worked. Thanks Ali!
Frequently Asked Questions About Verizon
What products and services does Verizon in Concord, CA offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection, along with new lines, upgrades, and accessories.
What are the store hours for Verizon at 4305 Clayton Rd, Concord?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup for products?
Yes, Verizon offers in-store pickup services for their products.
Which payment methods are accepted at the Verizon Concord store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories can I find at Verizon in Concord?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
Is there free Wi-Fi available at the Verizon Concord store?
Yes, free Wi-Fi is available at the store for customer convenience.
Are there any nearby places to grab a meal or coffee near Verizon in Concord?
Yes, nearby you can visit Sourdough & Co. for sandwiches, Starbucks for coffee, and Los Portales Taqueria for Mexican food before or after your Verizon visit.
Where can I get beauty or spa services near the Verizon store in Concord?
You can visit Tiptoe Nails, AK Nails & Spa, or Best Haircuts, all located near the Verizon store for beauty and spa services.
Are there any healthcare or dental offices close to Verizon in Concord?
Yes, Concord Dental & Orthodontics and Galvandental are nearby options for dental and health services.
What app can I use to schedule services or manage accounts for Verizon in Concord?
You can use the 'My Verizon' app to schedule services and manage your Verizon account.