Verizon

4.6
289 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Concord, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4305 Clayton Rd, Concord, CA
94521, United States

Hours

Reviews

4.7
285 reviews
5 stars
248
4 stars
14
3 stars
5
2 stars
6
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist with phone purchases and issues.

Product Knowledge

Many reviews highlighted the employees' expertise in explaining products, plans, and promotions, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, some customers reported issues with service delays and dissatisfaction with specific interactions, indicating inconsistency in customer experiences.

Store Environment

The store was noted for its welcoming atmosphere, with several customers appreciating the friendly demeanor of the staff and the overall shopping experience.
  • CJ
    Clifford Johnson
    Jan 1, 2026
    5.0
    Great service, very friendly and great knowledge.
  • DM
    Demauree Mcray
    Dec 31, 2025
    5.0
    Customer service was great and he was very knowledgeable and helpful 10 out of 10 I would recommend
  • LS
    LESLIE SALMERON
    Dec 27, 2025
    5.0
    Jacob was the best
  • IT
    Inci T.
    Nov 26, 2025
    5.0
    I want to give a huge THANK YOU to Jacob at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife,Inci Tolnay. Jacob was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable. We left the store extremely happy with both the products and the service. Thank you, Jacob, for going above and beyond — you made our day!
  • IU
    Inci usa
    Nov 21, 2025
    5.0
    I want to give a huge thank-you to Joseph at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife, Insi Tolnei. Joseph was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable. We left the store extremely happy with both the products and the service. Thank you, Joseph, for going above and beyond — you made our day!

Frequently Asked Questions About Verizon

What products and services does Verizon in Concord, CA offer?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection, along with new lines, upgrades, and accessories.

What are the store hours for Verizon at 4305 Clayton Rd, Concord?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.