Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Concord, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
285 reviews
5 stars
248
4 stars
14
3 stars
5
2 stars
6
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist with phone purchases and issues.
Product Knowledge
Many reviews highlighted the employees' expertise in explaining products, plans, and promotions, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with service delays and dissatisfaction with specific interactions, indicating inconsistency in customer experiences.
Store Environment
The store was noted for its welcoming atmosphere, with several customers appreciating the friendly demeanor of the staff and the overall shopping experience.
- CJClifford JohnsonJan 1, 20265.0Great service, very friendly and great knowledge.
- DMDemauree McrayDec 31, 20255.0Customer service was great and he was very knowledgeable and helpful 10 out of 10 I would recommend
- LSLESLIE SALMERONDec 27, 20255.0Jacob was the best
- ITInci T.Nov 26, 20255.0I want to give a huge THANK YOU to Jacob at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife,Inci Tolnay. Jacob was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable. We left the store extremely happy with both the products and the service. Thank you, Jacob, for going above and beyond — you made our day!
- IUInci usaNov 21, 20255.0I want to give a huge thank-you to Joseph at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife, Insi Tolnei. Joseph was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable. We left the store extremely happy with both the products and the service. Thank you, Joseph, for going above and beyond — you made our day!
Frequently Asked Questions About Verizon
What products and services does Verizon in Concord, CA offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection, along with new lines, upgrades, and accessories.
What are the store hours for Verizon at 4305 Clayton Rd, Concord?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup for products?
Yes, Verizon offers in-store pickup services for their products.
Which payment methods are accepted at the Verizon Concord store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands of devices and accessories can I find at Verizon in Concord?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
Is there free Wi-Fi available at the Verizon Concord store?
Yes, free Wi-Fi is available at the store for customer convenience.
Are there any nearby places to grab a meal or coffee near Verizon in Concord?
Yes, nearby you can visit Sourdough & Co. for sandwiches, Starbucks for coffee, and Los Portales Taqueria for Mexican food before or after your Verizon visit.
Where can I get beauty or spa services near the Verizon store in Concord?
You can visit Tiptoe Nails, AK Nails & Spa, or Best Haircuts, all located near the Verizon store for beauty and spa services.
Are there any healthcare or dental offices close to Verizon in Concord?
Yes, Concord Dental & Orthodontics and Galvandental are nearby options for dental and health services.
What app can I use to schedule services or manage accounts for Verizon in Concord?
You can use the 'My Verizon' app to schedule services and manage your Verizon account.