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Verizon

4.7
(297 reviews)

Business Details

4305 Clayton Rd, Concord, CA
94521, United States
(925) 334-5933
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Concord, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4305 Clayton Rd, Concord, CA
94521, United States

Hours

Reviews

4.7
297 reviews
5 stars
257
4 stars
14
3 stars
5
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Knowledge

Many reviews highlighted the employees' expertise in explaining products and services, helping customers make informed decisions.

Efficiency

Several customers noted that their transactions were handled smoothly and quickly, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding long wait times and inadequate assistance in certain situations.
  • KC
    Kate Christensen
    4 days ago
    5.0
    Upgrading phone and tablet. The young woman who helped me was so pleasant and answered all my questions and more.
  • ME
    Meema Esguerra
    Feb 17, 2026
    5.0
    I had a fast and efficient time with Ethan. Our case was pretty straightforward (for him) and it was the shortest time we had to spend on transfering our accounts between providers. Would recommend this branch.
  • MJ
    Michael Jones
    Feb 13, 2026
    5.0
    Working with Josh was an exceptional experience in meeting my needs as I walked in. But then surpassing my expectations really topped it. Grateful he was there to accommodate what I wanted and needed to accomplish. Would give the experience 10/10 👌
  • TL
    Tracy Levine
    Jan 24, 2026
    5.0
    Sierra was very pleasant and helpful even though she was a new employee. Everyone was very attentive and knowledgeable about the phones and the set up went smoothly
  • GF
    Gigi F
    Jan 22, 2026
    5.0
    Jacob at the Verizon store was super helpful and made my transactions smooth!

Frequently Asked Questions About Verizon

What products and services does Verizon in Concord, CA offer?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection, along with new lines, upgrades, and accessories.

What are the store hours for Verizon at 4305 Clayton Rd, Concord?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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