Best Buy

4.1
2883 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
200 Colma Blvd, Colma, CA
94014, United States

Hours

Reviews

4.1
2,883 reviews
5 stars
1,556
4 stars
666
3 stars
323
2 stars
103
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report poor service and unresponsive employees.

Inventory Issues

Customers frequently mention discrepancies between online stock availability and actual in-store inventory, leading to frustration.

Staffing Levels

Many reviews indicate that the stores are understaffed, resulting in long wait times and difficulty in receiving assistance.

Product Knowledge

While some employees are noted for their expertise, others lack sufficient product knowledge, leading to unsatisfactory customer experiences.

Store Experience

The store layout and cleanliness receive positive remarks, but issues with product availability and customer service detract from the overall shopping experience.
  • RB
    Rene Burgoa
    Nov 16, 2025
    5.0
    Good Best Buy Staff actually asked me 1-2-3 times if I needed help. Other stores you have to chase them for help. Very courteous staff, and all kinds of electronics for you. Totally worth the visit
  • MY
    Mike Young
    Nov 4, 2025
    5.0
    Ordered item online. Great experience. Ill be back for a camera!
  • DB
    Dan Belick
    Oct 31, 2025
    5.0
    We got great service today buy a laptop from asha at Best buy. He was knowledgeable about the product and found us the best price with a early Black Friday special.
  • VV
    Viridis Vir
    Oct 27, 2025
    1.0
    Do not take for granted that if the website says it’s in stock, it will actually *be* in stock. The website and their inventory clearly do not talk to each other at all. The employees don’t seem highly incentivized to assist either. Done trying to shop here.
  • MM
    Maya
    Oct 21, 2025
    1.0
    I reached out to Best Buy’s X account to get help regarding my laptop, which has been in for repairs since September 21 (over 4 weeks now) with no updates since October 6. Tommy, who manages their social media responses, actually suggested I buy a new laptop while I wait for mine to be repaired - it’s so INSULTING! It’s now October 21, and I still haven’t received a single update. On top of that, they’re refusing to give me a gift card with the original purchase price of the laptop, even though I have a protection plan. This laptop has been an ongoing issue for almost a year, and the way it’s been handled is honestly ridiculous.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Colma?

You can shop for TVs, computers, appliances, and more at Best Buy in Colma, with expert advice and Geek Squad support.

What are the operating hours of the Best Buy store on Colma Blvd?

Best Buy in Colma is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.