Best Buy

4.1
2909 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
200 Colma Blvd, Colma, CA
94014, United States

Hours

Reviews

4.1
2,909 reviews
5 stars
1,575
4 stars
670
3 stars
323
2 stars
103
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported poor service and long wait times.

Product Availability

Many customers noted issues with stock levels and inventory accuracy, leading to frustration when items were not available as advertised.

Store Experience

The store layout and cleanliness received positive remarks, but some customers experienced understaffing and slow service during busy times.

Returns and Warranty Issues

Several reviews highlighted dissatisfaction with the returns process and warranty support, indicating a need for improvement in these areas.
  • BE
    Ben Epstein
    2 days ago
    5.0
    Danny is the man. Helped me out with an open box order that I was concerned about.
  • BS
    Benjamin Van der Spek
    Jan 1, 2026
    1.0
    Lured by the promise of being able to purchase a Meta Ray Ban Display, I traved over two hours by public transport yesterday and had to walk 20 minutes through the pouring rain to reach this shop only to be disappointed on arrival. I had called Best Buy three times earlier to confirm that the Meta Ray Ban Display is availble to buy after the booked demo. Sadly Best Buy couldn't or wouldn't tell me if this was possible. I would have to take my chances in the store. I found this outrages and with hindsight, I shouldn't have bothered. Tired, soaked and disappointed I left the store without the Meta Ray Ban Display I came to purchase. Nothing to buy here... best more along.
  • LL
    Levent
    Dec 27, 2025
    4.0
    I had a good experience at this Best Buy location. I do agree with the comments that are saying that the store is understaffed. I also noticed that the store is busier than it should be considering the number of employees/staff. I wanted to ask a question regarding a tech product however they told me to ask someone else and that they couldn’t make sure/did not know regarding the product that I had a question on. The restrooms were also closed which was a bummer too. Other than that, it’s just as good as any other Best Buy location out there. Overall, I think it is a nice place.
  • MC
    Michael Crepinsek
    Dec 26, 2025
    4.0
    Christmas prices okay Selection's sold out but should be restocked soon
  • EE
    Essa
    Dec 12, 2025
    5.0
    My parents went in today to purchase a freezer and Jolas Felix helped them. He was so nice, kind, and informative, and he provided them such great service. We recommend him wholeheartedly. Great guy! Thank you Jolas and happy holidays!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Colma?

You can shop for TVs, computers, appliances, and more at Best Buy in Colma, with expert advice and Geek Squad support.

What are the operating hours of the Best Buy store on Colma Blvd?

Best Buy in Colma is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.