Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Citrus Heights, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tasha, Matt, and Breo providing excellent service.
Long Wait Times
Several reviews noted long wait times and insufficient staffing, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and issues with account management, indicating inconsistency in service quality.
Store Environment
Some customers expressed dissatisfaction with the store's physical setup and comfort, suggesting improvements could enhance the customer experience.
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Kerstin Anthes
Feb 14, 2026
5.0
Jalen today was very helpful and knowledgeable. We received excellent service from him and will recommend.
CP
Chandra Phillips
Feb 6, 2026
5.0
Jalen was oh so calm friendly and helpful. He’s a keeper employee to be sure.
NS
Nia Scheiber
Oct 21, 2025
5.0
I had such a great experience upgrading to my new phone at Verizon! From the moment I walked in, I was greeted warmly and felt completely taken care of. The manager, Alexis, was absolutely amazing—knowledgeable, patient, and genuinely friendly. She took the time to explain all my options, helped me find the best deal, and made the entire process smooth and stress-free. You can tell she really cares about her customers. I left feeling confident and excited about my new phone. Huge thanks to Alexis and Omarie for providing such excellent service!