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Brand Certified

Verizon

4.2
(197 reviews)

Business Details

(916) 864-3581
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Citrus Heights, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
7405 Greenback Ln, Citrus Heights, CA
95610, United States

Hours

Reviews

4.2
197 reviews
5 stars
148
4 stars
10
3 stars
6
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tasha, Matt, and Breo providing excellent service.

Long Wait Times

Several reviews noted long wait times and insufficient staffing, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service and issues with account management, indicating inconsistency in service quality.

Store Environment

Some customers expressed dissatisfaction with the store's physical setup and comfort, suggesting improvements could enhance the customer experience.
  • KA
    Kerstin Anthes
    Feb 14, 2026
    5.0
    Jalen today was very helpful and knowledgeable. We received excellent service from him and will recommend.
  • CP
    Chandra Phillips
    Feb 6, 2026
    5.0
    Jalen was oh so calm friendly and helpful. He’s a keeper employee to be sure.
  • NS
    Nia Scheiber
    Oct 21, 2025
    5.0
    I had such a great experience upgrading to my new phone at Verizon! From the moment I walked in, I was greeted warmly and felt completely taken care of. The manager, Alexis, was absolutely amazing—knowledgeable, patient, and genuinely friendly. She took the time to explain all my options, helped me find the best deal, and made the entire process smooth and stress-free. You can tell she really cares about her customers. I left feeling confident and excited about my new phone. Huge thanks to Alexis and Omarie for providing such excellent service!
  • JP
    Jose Pasquale
    Jan 7, 2025
    1.0
    Long lines. And they refused to help us :(

Frequently Asked Questions About Verizon

What types of products does Verizon in Citrus Heights offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for Verizon in Citrus Heights?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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