Best Buy

4.1
3682 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6110 Birdcage Centre Ln, Citrus Heights, CA
95610, United States

Hours

Reviews

4.1
3,682 reviews
5 stars
2,051
4 stars
822
3 stars
363
2 stars
143
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting positive interactions with specific employees.

Product Issues

Several reviews mentioned problems with product quality, including faulty items and poor repair experiences, particularly with Geek Squad.

Order Fulfillment

Customers expressed frustration with order delays and issues related to online purchases, including incorrect deliveries and lack of communication.

Store Environment

The store was generally described as clean and well-organized, with a good selection of products, although some noted issues with product availability.

Sales Practices

Concerns were raised about aggressive sales tactics and issues with store credit policies, leading to customer dissatisfaction.
  • AA
    Anatolii
    4 days ago
    5.0
    Купил Клаву игровую на мембране, она просто шикарная за 40 баксов, это просто песня какая-то. Люблю вас, храни вас всех Господь.
  • AA
    adrien
    Dec 31, 2025
    5.0
    Alexis was SO helpful and patient especially on new year's eve!! She was very meticulous with our return (rightfully so) while remaining helpful and kind. Great service!
  • BN
    Boomrz Network
    Dec 21, 2025
    1.0
    If there were 0 stars for this inferior Retailer, I would be proud to honor the Best Buy Corporate Exec who decided to outsource incoming "local" phone enquires. DO NOT TRUST info. supplied by the overseas phone center if you value your time and gas money. I called the # listed for Best Buy and was told the item I was interested was in stock at my local store. When I got to the store a
  • SH
    Simone Howard
    Dec 21, 2025
    5.0
    lots of good stuff, go here instead of buying trash on Amazon, staff are all dieing to help you find what you're looking for, everything is in its place you'll be in and out in 2 minutes, I usually look on their website to make sure they have what I want in stock and then drive to pick it up, great experience and next to a ton of other stores to walk around window shop
  • DN
    Don Nguyen
    Dec 14, 2025
    1.0
    My mother got her iPhone 13 battery replaced at the Citrus Heights Best Buy in January 2025. I felt comfortable recommending this option to her because they use Apple parts and her phone was not holding a charge. The store installed a new battery for her and, after multiple delays, returned her phone to her with a broken volume rocker. I spoke to the manager twice and we also spoke and brought it to Apple. If we had gotten the repair done at the Apple store they would have taken care of us and stood behind their repair. But the best buy store would not and they said they didn't do it. Apple said there's no way my mother could have damaged a volume rocker button by herself. I would NOT recommend ever getting an apple repair at Best buy for this reason they do not help if they damage your phone. $89 gone and a less than functional phone. Edit: I dm'd them per their request and they told me the same thing I was told in January/February after Best Buy broke my phone ... there was nothing they could do about their negligence. I wholly encourage anyone who has an Apple iPhone to go directly to an Apple Store and AVOID going to this or any Best Buy for a repair. They do not have your back.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Citrus Heights?

Best Buy in Citrus Heights is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does Best Buy Citrus Heights offer curbside pickup?

Yes, Best Buy Citrus Heights offers curbside pickup services.