Business Details
502 Broadway, Chula Vista, CA
91910, United States
Certified by Verizon • Feb 22, 2026
(619) 409-9809
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/california/chula-vista/chula-vista-1144014
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Chula Vista for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
634 reviews
5 stars
327
4 stars
67
3 stars
38
2 stars
37
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude, dismissive, or unhelpful staff, while a few praised specific employees for their excellent service.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics, including unauthorized changes to plans and added services without customer consent.
Store Experience
Customers frequently mentioned long wait times and poor management, with some expressing frustration over being ignored or receiving inadequate assistance during their visits.
Employee Competence
There were numerous complaints about staff lacking knowledge or training, leading to unresolved issues and dissatisfaction among customers.
- MUMartha UrreaFeb 19, 20265.0amazing
- EGEldie GuintoFeb 12, 20261.0If you plan to change cel providers especially Verizon …BIG MISTAKE…especially DO NOT PLAN TO USE THE STORE LOCATED 502 Broadway worse service ever ….they promise you things and never ever gets done!!!!! I would mention names but I won’t you will figure it out
- JJJohn Vincent JulatonFeb 5, 20265.0The representative is good at talking i suggest this store all representative is nice
- AHAlan HendersonJan 28, 20265.0Great service. Knowledgeable staff. Helpful with issues. Not pushy or dismissive. Overall great experience.
- LGLife is GoodDec 9, 20251.0Customer service is terrible “ Monica “ well she needs her customers skills improved . She’s sooo rude ..Sad I’m not a 1st timmer
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Chula Vista?
The Verizon store in Chula Vista is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Which mobile brands does Verizon in Chula Vista offer?
Verizon in Chula Vista offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order products online at the Verizon store?
Yes, you can schedule an in-store appointment or place an online order through Verizon's website for the Chula Vista location.
What delivery and pickup options does the Verizon Chula Vista store provide?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What types of business products are available at Verizon in Chula Vista?
They offer business cell phones, mobile hotspots, tablets, and laptops to support business needs.
Does Verizon in Chula Vista accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments, and they do not require cash only.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Red Lobster for seafood, Aqui es Texcoco for Mexican cuisine, Dori Boba for bubble tea, and Jack in the Box for fast food.
Are there any nearby coffee shops near Verizon Chula Vista?
Yes, Starbucks is close to the Verizon store and is a convenient spot to grab coffee after your visit.
What nearby financial services are available near Verizon Chula Vista?
OneMain Financial and Enterprise Bank & Trust are nearby and may be useful for your financial needs before or after visiting Verizon.
Is the Verizon store in Chula Vista accessible for Spanish speakers?
Yes, the store provides services in both English and Spanish to accommodate diverse customers.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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