Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.4
7,764 reviews
5 stars
5,115
4 stars
1,581
3 stars
551
2 stars
174
1 star
343
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude interactions and long wait times.
Product Availability
Customers appreciated the wide variety of electronics available, often finding what they needed at good prices.
Store Experience
The store environment received mixed reviews, with some noting cleanliness and organization, while others mentioned issues like clutter and poor management.
Online Order Issues
Several customers experienced problems with online orders, including missing items and difficulties with returns.
- UGUva Gil4 days ago5.0compre una lap top aple y a mejore precios q en la tienda oficial y buena garantía muy amables me explicaron muy bien en español
- RZrachel zazueta6 days ago1.0I had a very disappointing experience. On Black Friday, I purchased a laptop and was strongly encouraged by an employee to also buy a Microsoft digital product. I clearly said multiple times that I wasn’t sure I needed it because I’m not very tech-savvy. He insisted and assured me that if I didn’t need it, I could return it later, saying I had plenty of time until mid January. Based on his word, I trusted him. When I returned after the holidays to return the product, because I didn’t need it ! And never used it !!!! I was told it could not be refunded because it was a digital item and more than 30 days had passed something that was never explained to me at the time of purchase and is not clearly stated on the receipt. The manager even took a photo of my receipt, saying she would address the issue with the employee. However, customer service later told me that no such note was made. Instead, a note was added stating not to refund me if I returned. At that point, it wasn’t even about the money it was about honesty and accountability. Customers should be able to trust what employees tell them. Pushing products with misleading information just to make a sale is unfair. I hope this store invests more in proper training and transparency.
- KHkeishia hairstonJan 5, 20265.0Staff member Jesse had excellent customer service! If I could give him 10 stars I would! I will definitely come back and recommend others to this best buy!👍
- RTRocio TGJan 5, 20265.0Tecnología de excelente calidad a muy bien precio. Atención amable y rápida. Hablan tanto inglés como español sin problemas.
- CAChub A-LubDec 25, 20251.0I bought a Zagg pro stylus 2 earlier today ( Xmas eve) online for same day pickup. I rushed in, picked it up and when I got home just tossed it to my hubby to wrap up asap...all without checking it out. Well, when my daughter opened her gift, to our surprise, the stylus was not in the box. And with Best Buy being closed tomorrow, I now have to wait and hope they don't give me any problems when I do go back and most importantly that they have another one in stock.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Chula Vista?
Best Buy in Chula Vista is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Best Buy Chula Vista offer in-store and curbside pickup services?
Best Buy Chula Vista offers both in-store pickup and curbside pickup services for customer convenience.
Can customers get Geek Squad support at this Best Buy location?
Yes, customers can receive expert advice and Geek Squad support at the Best Buy store in Chula Vista.
Is the Best Buy in Chula Vista wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I find at Best Buy Chula Vista?
You can shop TVs, computers, appliances, and more electronics and home gadgets at Best Buy Chula Vista.
Where is Best Buy located in Chula Vista?
Best Buy is located at 59 N Broadway, Chula Vista, CA 91910, USA.
Are there nearby places to visit before or after shopping at Best Buy?
Yes, nearby places include Vivint Smart Home for home services, Payless ShoeSource for footwear, and Pacific Sales Kitchen and Home for appliances and kitchen needs.
How can I get printing or packing services near Best Buy?
The UPS Store 7391 is nearby and offers printing, packing supplies, and freight services for your convenience.
Are there food options close to Best Buy in Chula Vista?
Yes, nearby you can find La Michoacana Plus, a fast food and ice cream shop, and Subway for sandwiches and quick meals.
Does Best Buy accept debit cards and checks for payment?
Best Buy Chula Vista accepts debit cards and checks, and does not require cash-only payments.