Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers appreciated the variety of products available, but some expressed disappointment with specific items being out of stock or misrepresented.
Checkout Experience
Many reviews highlighted a quick and efficient checkout process, although some customers experienced long wait times.
Pricing
Customers frequently mentioned good prices and promotions, contributing to a positive shopping experience.
Staff Knowledge
While some staff members were noted for their expertise and assistance, others were criticized for lack of knowledge or attentiveness.
JF
Juan Flores
2 days ago
1.0
Tuve una mala experiencia en esta tienda el día de ayer como a las 2:20 de la tarde , fui a comprar un juego para ps5 y luego pase a la sección de los audífonos y mientras decidía cual comprar, estaba en medio del pasillo y veo de repente que al final del pasillo se puso una persona de seguridad hombre blanco y al otro lado del pasillo un empleado hombre blanco vigilando me como si fuera a robarles algo, soy mexicano y moreno, por lo cual me sentí incómodo de que me vigilarán como si fuera a robar, ya no me sentí agusto y tuve que salir de ahí, y le platique a un amigo que también es mexicano y me dijo que le pasó lo mismo, que el fue a comprar una bocina y que también lo estaban vigilando, es la última vez que voy a esa tienda y que juzguen a las personas por su color de piel. Espero que los demás latinos que les haya pasado igual comenten para que se tomen cartas en el asunto. Ya no volveré a ir a esta tienda y les comentaré a mis familiares y amigos lo sucedido para que no vayan y los juzguen como ladrones por su color de piel.
FS
Fresh Start
6 days ago
2.0
It’s ridiculous that you can’t even call and talk to an employee inside of the store It’s all outsourced to some India company and all they can tell you is if a product is in stock online not if they physically have it in the store.
NT
Nick Tally
Feb 17, 2026
5.0
Guillermo was pretty cool and helped us get a tv. They also sell sodas and have a place to watch movies if you have to wait for anything. This best buddy doesn’t look like a garage sale like some do. They have quite a variety of items like they do in the 90s if you plan using Best Buy as your place to buy then this might be the one to use. I did not like the El Cajon Best Buy.
MG
Mariela Monserrath Lopez Gonzalez
Feb 6, 2026
5.0
I always go to this Best Buy location. This is the second time I place an order for curbside pick up and both times I was assisted by Debbie, I pulled in the designated parking spot for curbside pick up and within minutes Debbie was there with my order! Great attitude and service from Debbie, looking forward to continuing purchasing at this Best Buy location :)
RH
Rufaida Haruna
Feb 5, 2026
5.0
Best Buy is a great place for electronics and tech needs. The store has a wide selection of products, from TVs and laptops to accessories and appliances. The staff is knowledgeable and helpful, especially when you need recommendations or technical advice. Prices are competitive, and the overall shopping experience is smooth and convenient. Definitely a reliable go-to for quality electronics.
What are the operating hours of Best Buy in Chula Vista?
Best Buy in Chula Vista is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Best Buy Chula Vista offer in-store and curbside pickup services?
Best Buy Chula Vista offers both in-store pickup and curbside pickup services for customer convenience.
Can customers get Geek Squad support at this Best Buy location?
Yes, customers can receive expert advice and Geek Squad support at the Best Buy store in Chula Vista.
Is the Best Buy in Chula Vista wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance to accommodate all customers.
What types of products can I find at Best Buy Chula Vista?
You can shop TVs, computers, appliances, and more electronics and home gadgets at Best Buy Chula Vista.
Where is Best Buy located in Chula Vista?
Best Buy is located at 59 N Broadway, Chula Vista, CA 91910, USA.
Are there nearby places to visit before or after shopping at Best Buy?
Yes, nearby places include Vivint Smart Home for home services, Payless ShoeSource for footwear, and Pacific Sales Kitchen and Home for appliances and kitchen needs.
How can I get printing or packing services near Best Buy?
The UPS Store 7391 is nearby and offers printing, packing supplies, and freight services for your convenience.
Are there food options close to Best Buy in Chula Vista?
Yes, nearby you can find La Michoacana Plus, a fast food and ice cream shop, and Subway for sandwiches and quick meals.
Does Best Buy accept debit cards and checks for payment?
Best Buy Chula Vista accepts debit cards and checks, and does not require cash-only payments.
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