Brand Certified
Best Buy
4.4(2681 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
2015 Birch Rd, Chula Vista, CA
91915, United States
Certified by Best Buy • Feb 22, 2026
(619) 397-4050
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ca/chula-vista/2015-birch-rd-1769.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.4
2,681 reviews
5 stars
1,833
4 stars
509
3 stars
143
2 stars
50
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for being helpful and knowledgeable, while others were criticized for being dismissive and unhelpful.
Checkout Experience
Customers reported long wait times at checkout due to inefficient line management, with some expressing frustration over combined lines for purchases and returns.
Product Availability
Several customers noted issues with stock availability, particularly for popular items, leading to disappointment.
Management Issues
Negative experiences with store management were highlighted, with some customers feeling dismissed or poorly treated during conflict resolution.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated the friendliness and assistance of specific staff members.
- KVKertley Veira6 days ago3.0Staff was kind. My only issue is there is never enough cashiers when so many employees are on the floor doing nothing.
- KRKaty RodríguezFeb 17, 20265.0Excelente atención por parte del muchacho que nos atendió, sin duda volvería, resolvieron todas mis dudas al respecto.
- JSJennifer SFeb 14, 20262.0Down in the dumps is what Best Buy is. We walked in and no one greeted us or tried to help us. At one point we were about to walk out because we truly didn’t know what to purchase. Luckily an apple employee finally said something and then he helped us. The Best Buy employees the apple guy referred us to after were completely naive to everything. They also admitted to not knowing much about Microsoft. Definitely a weird and waste of our time experience. And to top it off, the location replied to contact them on social media. I don’t even have social media so they definitely need to improve on their customer service platforms
- AOAdam OfarrellFeb 11, 20261.0Don’t ever purchase an extended warranty through this place. They say that it is a no questions ask warranty when you bring back a certain item. Then you purchased the extended warranty and then they tell you that it is having to go through a warranty test. I bought a vacuum turns out the vacuum does not work or stay charged more than 10 minutes. Then they said that the warranty I purchased is not what they told me it was when I purchased the item. There is no reason to buy another warranty from Best Buy. It is not covered. Nothing but a lie.
- GGGianina GianzonFeb 2, 20265.0Huge thank you to Alexis and Louie at Best Buy! This was my first time doing an exchange and they were so kind, patient, and attentive. They went above and beyond to help me! Truly amazing customer service!
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 2015 Birch Rd offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, Geek Squad support, and same day pickup.
What are the operating hours of Best Buy in Chula Vista?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Best Buy Chula Vista provide curbside pickup?
Best Buy offers curbside pickup services to customers.
Is the Best Buy store in Chula Vista wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance.
Can I get my electronics serviced at Best Buy Chula Vista?
Yes, Geek Squad service repair is available at Best Buy Chula Vista.
What payment methods are accepted at Best Buy Chula Vista?
Best Buy accepts debit cards and checks; cash payments are not required exclusively.
Are there any places to eat near Best Buy Chula Vista?
Yes, nearby dining options include Blaze Pizza, The Kebab Shop Otay Ranch, Panera Bread, Denny's, Sushiya, and Domino's Pizza.
What fitness or recreational facilities are near Best Buy Chula Vista?
Nearby fitness and recreation venues include Aqua-Tots Swim Schools Otay Ranch and San Diego Gymnastics - Otay Ranch.
Where can I get beauty or salon services near Best Buy in Chula Vista?
You can visit Gila Rut Aveda Salon, Studio 42, or Charlie & Hair for beauty and salon services nearby.
How can nearby stores like Geek Squad assist me when visiting Best Buy Chula Vista?
Geek Squad provides mobile phone and electronics support, complementing Best Buy's services for tech repairs and assistance.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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