Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.4
2,612 reviews
5 stars
1,791
4 stars
504
3 stars
140
2 stars
45
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor assistance.
Product Availability
Several customers expressed frustration with limited stock and issues related to product availability, particularly with online orders and delivery.
Technical Support
Many reviews highlighted positive experiences with technical support, especially from the Geek Squad, noting their helpfulness and expertise.
Store Experience
Customers appreciated the store layout and selection of electronics, but some mentioned issues with long wait times and inefficient service during busy periods.
Pricing Concerns
There were complaints about high prices and misleading promotions, with some customers feeling that the value did not match their expectations.
- SSSteven Sousa5 days ago5.0I had an issue with an order that took bestbuy.com Customer service over a month to settle and ended up not helping. After I reached out to the social media customer service (in response to my bad review) and spoke to Bobby, They were able to resolve my problem, which allowed me to update my review to five stars.
- ALArmando LpzNov 12, 20251.0Stood around for 30 minutes looking for someone to help me and no one stopped by to see if we needed help trying to buy a Phone, again this is the 2nd Best Buy that happens with almost the same thing, I like best buy but unfortunately if they keep having bad customer service they'll be gone soon
- EFEmmanuel FriasNov 8, 20255.0Buenas tienda con buenos precios
- HMHaley MarieOct 31, 20255.0Thank you so much!! Every time I crack my screen protector, I come right back to this location since any screen protector comes with a free warranty for life. I wish I knew about it sooner. I would've been saving so much money. 😩 Also, I do have to say that they are very attentive and friendly. I have never had a bad experience here!
- JGJoe GOct 9, 20255.0Great staff 👍 and helpful 👍. Thanks .
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 2015 Birch Rd offer?
Best Buy offers TVs, computers, appliances, and more, along with expert advice, Geek Squad support, and same day pickup.
What are the operating hours of Best Buy in Chula Vista?
Best Buy is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Best Buy Chula Vista provide curbside pickup?
Best Buy offers curbside pickup services to customers.
Is the Best Buy store in Chula Vista wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance.
Can I get my electronics serviced at Best Buy Chula Vista?
Yes, Geek Squad service repair is available at Best Buy Chula Vista.
What payment methods are accepted at Best Buy Chula Vista?
Best Buy accepts debit cards and checks; cash payments are not required exclusively.
Are there any places to eat near Best Buy Chula Vista?
Yes, nearby dining options include Blaze Pizza, The Kebab Shop Otay Ranch, Panera Bread, Denny's, Sushiya, and Domino's Pizza.
What fitness or recreational facilities are near Best Buy Chula Vista?
Nearby fitness and recreation venues include Aqua-Tots Swim Schools Otay Ranch and San Diego Gymnastics - Otay Ranch.
Where can I get beauty or salon services near Best Buy in Chula Vista?
You can visit Gila Rut Aveda Salon, Studio 42, or Charlie & Hair for beauty and salon services nearby.
How can nearby stores like Geek Squad assist me when visiting Best Buy Chula Vista?
Geek Squad provides mobile phone and electronics support, complementing Best Buy's services for tech repairs and assistance.