Brand Certified
Apple Otay Ranch
4.1(1042 reviews)
Certified by Apple Otay Ranch • Feb 22, 2026
Business Details
2015 Birch Road, Chula Vista, CA
91915, United States
Certified by Apple Otay Ranch • Feb 22, 2026
(619) 205-6400
Certified by Apple Otay Ranch • Feb 22, 2026
https://www.apple.com/retail/otayranch
Certified by Apple Otay Ranch • Feb 22, 2026
About
Certified by Apple Otay Ranch • Feb 22, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Otay Ranch • Feb 22, 2026
Hours
Certified by Apple Otay Ranch • Feb 22, 2026
Reviews
4.1
1,042 reviews
5 stars
680
4 stars
129
3 stars
57
2 stars
24
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their patience and willingness to assist.
Efficiency
Several reviews noted quick service and efficient problem resolution, although some customers experienced long wait times.
Product Knowledge
While many staff members were knowledgeable, some customers reported instances of limited product knowledge among employees.
Appointment Issues
Customers expressed frustration with appointment scheduling and wait times, particularly when arriving on time for scheduled services.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported poor treatment and dissatisfaction.
- JCJorge Arturo Aguirre CortesFeb 14, 20265.0Excelente servicio y atención del personal
- AMAmérica MtzFeb 11, 20265.0Me atendieron rápido y con facilidad
- LSLuis SmazaJan 20, 20265.0An excellent and spectacular place to buy and repair everything related to Apple products.
- JSJema Rodríguez sánchezJan 15, 20265.0Fueron rápidos en su atención al cliente, me dieron execelente precio de cambio por iPad air
- AGAustin GreenJan 8, 20265.0I haven't written a review in a while but this store and the people who work there are worth it! I have had some frustrations with buying a new phone through my cellular carrier so I went directly to the Apple store. Bianca spent extra time to help me understand the different options that I had available to me, thoroughly explained the fine print in the contract with the carrier, and answered all of my many questions. I accomplished more in 15 minutes in this store than I had in 3 different cellular carrier stores. Incredible service! If I need anything, I will be returning here!
Frequently Asked Questions About Apple Otay Ranch
What products can I find at Apple Otay Ranch?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Otay Ranch.
Does Apple Otay Ranch offer technical support?
Yes, technical support is available at the Genius Bar at Apple Otay Ranch.
What are the regular operating hours of Apple Otay Ranch?
Apple Otay Ranch is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Apple Otay Ranch open on holidays?
Apple Otay Ranch is closed on November 27, 2025, and December 25, 2025; it has special holiday hours on other dates.
Does Apple Otay Ranch provide in-store shopping and pickup options?
Yes, Apple Otay Ranch offers both in-store shopping and in-store pickup services.
Can I recycle electronics at Apple Otay Ranch?
Yes, Apple Otay Ranch provides electronics recycling services.
What payment methods are accepted at Apple Otay Ranch?
Apple Otay Ranch accepts debit cards and mobile NFC payments.
Is Apple Otay Ranch wheelchair accessible?
Yes, Apple Otay Ranch has a wheelchair accessible entrance for customers.
What clothing stores are nearby Apple Otay Ranch for additional shopping?
Nearby clothing stores include Hollister Co., LOFT, Chycas Boutique, and Claire's, offering a variety of apparel options.
Are there dining options close to Apple Otay Ranch where I can eat before or after shopping?
Yes, nearby dining options include Buffalo Wild Wings for casual dining, Karina's Mexican Seafood for Mexican cuisine, and Wetzel's Pretzels for quick snacks.
Where can I enjoy beauty and wellness services near Apple Otay Ranch?
Nearby beauty and wellness services include Venus Nail Lounge and Spa, CosmoGlam Hair Closet, and AB Hair Studio for salon and spa treatments.
Brand Certified Facts from Apple Otay Ranch
Apple Otay Ranch partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website