WARNING Be careful when Returning computers to Best Buy this store received my return via FedEx last Monday i still have not received my refund in gift cards apparently Best Buy thinks it’s ok to steal money
CK
C Kennedy
Apr 5, 2026
5.0
I purchased many items for my work from home station yesterday. The team was very helpful in guiding me through the options available. I was very appreciative of their support.
RD
Richard Duran
Mar 24, 2026
5.0
friendly and professional service
JL
Jun Lian
Mar 13, 2026
1.0
On February 20, 2026, I ordered a freezer from Best Buy (Order Number: BBY01-xxxx). The delivery was scheduled for the 23rd; when the delivery guys arrived, they called me that the product had been damaged and would need to be returned to the warehouse before a new delivery could be scheduled. Since I didn't have time to wait, I told them I wanted to cancel the order. Subsequently, a Best Buy customer service representative called me and asked me not to cancel; they proposed that I temporarily use the damaged freezer, and they would deliver a brand-new replacement a few days later. However, to this day, I haven't received any formal notification—such as a letter or email—regarding this arrangement. Today, I called Best Buy customer service to inquire why the freezer had not yet been replaced. The representative said that more than two weeks had passed, they would no longer replace the freezer for me. According to him, they had left me a voicemail regarding this matter. I have paid the price for brand-new freezer, but I have a defective product. Best Buy has my mailing address and my email address, but they don't give me any formal written notification—offering only a single voicemail instead. I hope that other customers learn from my experience and avoid falling into the trap they set, NEVER NEVER NEVER trust them, they won't keep their promises!!!
RS
Ricco Suave
Mar 4, 2026
5.0
Always love being in best buy when in need of something in specific and too anxious to wait for online delivery I head in store their employees are well knowledgeable in electronics and alot if not all electronics come with warranties and let's be serious who doesn't like the Geek Squad they're computer savvy so I don't need to be
What types of products can I find at Best Buy in Chino?
You can shop TVs, computers, appliances, cameras, and more at Best Buy Chino.
What are the store hours for Best Buy in Chino?
Best Buy Chino is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Chino offer in-store pickup services?
Yes, Best Buy Chino offers in-store pickup for your convenience.
Is there Geek Squad support available at Best Buy in Chino?
Yes, Geek Squad support is available at Best Buy Chino for expert assistance and repair services.
Does Best Buy in Chino provide wheelchair accessible entrances?
Yes, the Best Buy in Chino has wheelchair accessible entrances to accommodate all customers.
What payment methods are accepted at Best Buy in Chino?
Best Buy Chino accepts debit cards and checks, and does not require cash only payments.
Can I recycle electronics at Best Buy in Chino?
Yes, Best Buy offers electronics recycling services at their Chino location.
What nearby stores can I visit along with Best Buy in Chino?
Nearby stores include Tilly's for shoes and clothing, Five Below for discount shopping, and Pier 1 Imports for home decor.
Are there dining options near Best Buy in Chino?
Yes, you can visit nearby eateries such as Blimpie Subs Of Chino, Wetzel's Pretzels, Burger King, and In-N-Out Burger for a quick meal before or after shopping.
What other services are available near Best Buy in Chino for tech repair or assistance?
Besides Geek Squad, nearby services include iFixandRepair at Chino Walmart for appliance and computer repair, and minuteKEY for locksmith services.
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