About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chico, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
417 reviews
5 stars
362
4 stars
27
3 stars
7
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Dee, D, and Jose, received high praise for their friendly, knowledgeable, and efficient service.
Product Knowledge
Employees demonstrated strong product knowledge, helping customers with various issues and providing valuable advice.
Efficiency
Many reviews highlighted the quick and efficient service, with customers often being helped promptly and effectively.
Positive Atmosphere
Customers appreciated the welcoming and fun environment created by the staff, making visits enjoyable.
Mixed Experiences
While most feedback was positive, some customers reported issues with billing and service fees, indicating a need for better transparency.
- EMEva Mitchell4 days ago5.0D was amazing! Got my needs taken care of!
- RRRickNov 16, 20255.0I bought a Data cord. Ridiculously overpriced but since I was there I bought it. The people who work there are always great. It’s not their fault that Verizon stores are rip offs
- PNphillip nguyenNov 6, 20255.0Great service
- LRLouise RichardOct 20, 20255.0Dee is the best of the best! So fun and thorough! Made getting a new phone easy and fun.
- DLDaniel LawrenceOct 19, 20255.0Dee is the most patient person ever! Thanks for all of you help!
Frequently Asked Questions About Verizon
What types of products does Verizon at 855 East Ave in Chico offer?
Victra at this Verizon Authorized Retailer location offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Chico, CA?
The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Which brands can I find at this Verizon store?
You can find products from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
Does this Verizon store in Chico offer in-store pickup?
Yes, this location provides in-store pickup services.
What payment options are accepted at Verizon on East Ave?
They accept American Express, Apple Pay, Samsung Pay, Cash, Discover, Mastercard, Visa, Android Pay, and debit cards.
Is it possible to recycle electronics at this Verizon retailer?
Yes, the store offers electronics recycling services for customers.
Does the Verizon store provide support for both English and Spanish speakers?
Yes, the store supports both English and Spanish languages to assist customers.
Are there any nearby places where I can grab a smoothie or juice after visiting Verizon?
Yes, you can visit nearby Jamba Juice or Jamba North Valley Plaza smoothie juice bars for refreshing drinks after your visit.
What entertainment or shopping options are near the Verizon store in Chico?
Nearby GameStop and North Valley Plaza - GameStop offer video games, hobby supplies, and entertainment options.
Are there places to eat near the Verizon store at 855 East Ave?
Yes, nearby dining options include MOD Pizza, Buffalo Wild Wings, Crumbl Cookies, The Pour House, and Starbucks for a variety of food and beverage experiences.