Location.com logo
Brand Certified

Verizon

4.7
(451 reviews)

Business Details

855 East Ave, Chico, CA
95926, United States
(530) 433-5694
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chico, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
855 East Ave, Chico, CA
95926, United States

Hours

Reviews

4.7
451 reviews
5 stars
392
4 stars
28
3 stars
7
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Dee, Jose, and Micah.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing and setting up devices smooth.

Sales Issues

Some customers expressed dissatisfaction with sales practices, mentioning unexpected fees and feeling misled about charges.

Overall Experience

Most reviews reflected a positive overall experience, with many customers stating they would return to this store for future needs.
  • JM
    Jordan Menkes
    Feb 6, 2026
    5.0
    Isaiah was very professional, and knowledgeable but most importantly he was super helpful in saving me money. Through some deals my monthly bill is now lower and my wife and I got 'free' (still paid taxes) flagship phones!
  • JP
    Joanne Parsley
    Feb 4, 2026
    5.0
    D was a rockstar!
  • SL
    steven lane
    Jan 16, 2026
    5.0
    Ashley was great! Very helpful and professional.
  • AS
    Anne Steinsiek
    Jan 13, 2026
    5.0
    Jose was very efficient, knowledgeable and easy to communicate with. Always had a smile and very helpful no matter how many questions I asked (plenty).
  • LP
    Lulu Pimentel
    Dec 29, 2025
    1.0
    I went to a Verizon store to purchase iPhones for Christmas, but I was given three incorrect devices. I returned to the store to exchange them for the models I originally requested. However, the sales representatives refused to take responsibility for their mistake and repeatedly cited store policy as the reason they could not resolve the issue. At no point did they acknowledge that the error was made by the

Frequently Asked Questions About Verizon

What types of products does Verizon at 855 East Ave in Chico offer?

Victra at this Verizon Authorized Retailer location offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours for Verizon in Chico, CA?

The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: