About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chico, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
423 reviews
5 stars
366
4 stars
27
3 stars
7
2 stars6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Dee, Jose, and Micah.
Efficiency
Customers frequently noted the quick and efficient service they received, often highlighting how fast their issues were resolved.
Product Knowledge
Several reviews emphasized the staff's expertise and ability to provide clear explanations and solutions to customer inquiries.
Mixed Experiences
While most feedback was positive, some customers reported issues with pricing transparency and felt pressured during sales interactions.
- LPLulu PimentelDec 29, 20251.0I went to a Verizon store to purchase iPhones for Christmas, but I was given three incorrect devices. I returned to the store to exchange them for the models I originally requested. However, the sales representatives refused to take responsibility for their mistake and repeatedly cited store policy as the reason they could not resolve the issue. At no point did they acknowledge that the error was made by the
- KHKaren HamarDec 12, 20255.0Ashley was very helpful setting up my phone and saving me money on my bill. Micah was very funny and awesome to work with. Isaiah applied my screen protector no problem.
- KDKids Smile DentalDec 4, 20255.0Nice person there
- GMGege MortonNov 28, 20255.0D was very helpful. Very glad we got her .
- RRRickNov 16, 20255.0I bought a Data cord. Ridiculously overpriced but since I was there I bought it. The people who work there are always great. It’s not their fault that Verizon stores are rip offs
Frequently Asked Questions About Verizon
What types of products does Verizon at 855 East Ave in Chico offer?
Victra at this Verizon Authorized Retailer location offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Chico, CA?
The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Which brands can I find at this Verizon store?
You can find products from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
Does this Verizon store in Chico offer in-store pickup?
Yes, this location provides in-store pickup services.
What payment options are accepted at Verizon on East Ave?
They accept American Express, Apple Pay, Samsung Pay, Cash, Discover, Mastercard, Visa, Android Pay, and debit cards.
Is it possible to recycle electronics at this Verizon retailer?
Yes, the store offers electronics recycling services for customers.
Does the Verizon store provide support for both English and Spanish speakers?
Yes, the store supports both English and Spanish languages to assist customers.
Are there any nearby places where I can grab a smoothie or juice after visiting Verizon?
Yes, you can visit nearby Jamba Juice or Jamba North Valley Plaza smoothie juice bars for refreshing drinks after your visit.
What entertainment or shopping options are near the Verizon store in Chico?
Nearby GameStop and North Valley Plaza - GameStop offer video games, hobby supplies, and entertainment options.
Are there places to eat near the Verizon store at 855 East Ave?
Yes, nearby dining options include MOD Pizza, Buffalo Wild Wings, Crumbl Cookies, The Pour House, and Starbucks for a variety of food and beverage experiences.