Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
344 reviews
5 stars
294
4 stars
20
3 stars3
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Brandon, Brittany, and Jose.
Efficiency
Numerous reviews highlighted the quick service, with customers often being in and out with new devices in under an hour.
Mixed Billing Experiences
Some customers reported issues with billing and unexpected charges, leading to frustration and dissatisfaction with the transparency of pricing.
Sales Pressure
A few customers felt pressured into purchasing additional accessories they did not want, indicating a need for improved sales practices.
- MSMaureen Sweeney4 days ago5.0Excellent!!! Karla is so professional so knowledgeable. The best service I have ever had. I would give her 10 stars and for sure a raise. Very happy customer
- LLLaceyDec 26, 20255.0came in with a broken phone and left with a new one for a great price within an hour . Great experience Serof was very helpful thank you!!
- TFTim FloresDec 13, 20255.0Jose was very helpful and friendly. Very easy experience.
- SHSnake HeistOct 31, 20255.0Karla was very helpful in helping me get a new phone . Thanks
- RARod AngusOct 18, 20251.0Carla lied to me several times, added multiple things I did not ask for on my bill, and messed up all my personal info which I am still trying to get straightened out over a week later.
Frequently Asked Questions About Verizon
What types of products does Verizon in Chico offer?
Verizon in Chico offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories such as cases, audio, and power accessories.
What are the store hours for Verizon at 724 Mangrove Ave, Chico?
The Verizon store in Chico is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does this Verizon store provide in-store pickup services?
Yes, Verizon in Chico offers in-store pickup for products.
What payment methods are accepted at the Verizon Chico store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there customer support or contact options for this Verizon location?
You can contact Verizon Chico at +1 530-433-5461 or email WeCare@victra.com for support.
Which brands does Verizon Chico carry?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I pick up my online order in-store at Verizon Chico?
Yes, in-store pickup is offered at the Verizon store in Chico.
Is there a Verizon retail store near local restaurants like Papa John’s Pizza or Subway?
Yes, the Verizon store at 724 Mangrove Ave is near restaurants such as Papa John’s Pizza and Subway, making it convenient to visit Verizon before or after grabbing a meal.
What nearby places are useful for customers visiting Verizon in Chico?
Customers can visit nearby places such as Starbucks for coffee, US Nails & Spa for beauty services, and the USPS post office for shipping needs when visiting the Verizon store.
Are there fitness or recreational facilities near Verizon Chico?
Yes, nearby fitness options include 9Round Fitness and Fight Forward Kickboxing Fitness, useful for customers wanting to combine errands with workout sessions.