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Verizon

4.6
(350 reviews)

Business Details

724 Mangrove Ave, Chico, CA
95926, United States
(530) 433-5461
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
724 Mangrove Ave, Chico, CA
95926, United States

Hours

Reviews

4.6
350 reviews
5 stars
299
4 stars
20
3 stars
3
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Brittany, Brandon, and Jose.

Efficiency

Customers frequently noted quick service and efficient handling of transactions, often completing phone upgrades and data transfers in under an hour.

Mixed Experiences

While most reviews were positive, there were some complaints about billing issues and a few negative experiences with specific employees.

Store Environment

Several reviews highlighted the store's welcoming atmosphere and the staff's attentiveness to customer needs.
  • BH
    Buddy Harry
    Feb 6, 2026
    5.0
    Agent was very helpful
  • LG
    Len Goldkind
    Jan 31, 2026
    5.0
    I despise standing in line at the Verizon store always crowded always a wait. Here if you see it is busy, come in at opening on most days, no to minimal wait time
  • KR
    Kim Rodgers
    Jan 24, 2026
    5.0
    We had an amazing sales rep! He represents your company very well! I will seek him out specifically next time I come in to the store!
  • LB
    Linda Boyle
    Jan 11, 2026
    5.0
    Employee Jose Gatineau was extremely helpful to this non tech savvy senior. He walked me through each step and was very kind. He checked all the “offers” available to me. Thank you Jose!
  • MS
    Maureen Sweeney
    Jan 8, 2026
    5.0
    Excellent!!! Karla is so professional so knowledgeable. The best service I have ever had. I would give her 10 stars and for sure a raise. Very happy customer

Frequently Asked Questions About Verizon

What types of products does Verizon in Chico offer?

Verizon in Chico offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories such as cases, audio, and power accessories.

What are the store hours for Verizon at 724 Mangrove Ave, Chico?

The Verizon store in Chico is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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