Business Details
724 Mangrove Ave, Chico, CA
95926, United States
Certified by Verizon • Feb 22, 2026
(530) 433-5461
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
350 reviews
5 stars
299
4 stars
20
3 stars3
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Brittany, Brandon, and Jose.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, often completing phone upgrades and data transfers in under an hour.
Mixed Experiences
While most reviews were positive, there were some complaints about billing issues and a few negative experiences with specific employees.
Store Environment
Several reviews highlighted the store's welcoming atmosphere and the staff's attentiveness to customer needs.
- BHBuddy HarryFeb 6, 20265.0Agent was very helpful
- LGLen GoldkindJan 31, 20265.0I despise standing in line at the Verizon store always crowded always a wait. Here if you see it is busy, come in at opening on most days, no to minimal wait time
- KRKim RodgersJan 24, 20265.0We had an amazing sales rep! He represents your company very well! I will seek him out specifically next time I come in to the store!
- LBLinda BoyleJan 11, 20265.0Employee Jose Gatineau was extremely helpful to this non tech savvy senior. He walked me through each step and was very kind. He checked all the “offers” available to me. Thank you Jose!
- MSMaureen SweeneyJan 8, 20265.0Excellent!!! Karla is so professional so knowledgeable. The best service I have ever had. I would give her 10 stars and for sure a raise. Very happy customer
Frequently Asked Questions About Verizon
What types of products does Verizon in Chico offer?
Verizon in Chico offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and accessories such as cases, audio, and power accessories.
What are the store hours for Verizon at 724 Mangrove Ave, Chico?
The Verizon store in Chico is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does this Verizon store provide in-store pickup services?
Yes, Verizon in Chico offers in-store pickup for products.
What payment methods are accepted at the Verizon Chico store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Are there customer support or contact options for this Verizon location?
You can contact Verizon Chico at +1 530-433-5461 or email WeCare@victra.com for support.
Which brands does Verizon Chico carry?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I pick up my online order in-store at Verizon Chico?
Yes, in-store pickup is offered at the Verizon store in Chico.
Is there a Verizon retail store near local restaurants like Papa John’s Pizza or Subway?
Yes, the Verizon store at 724 Mangrove Ave is near restaurants such as Papa John’s Pizza and Subway, making it convenient to visit Verizon before or after grabbing a meal.
What nearby places are useful for customers visiting Verizon in Chico?
Customers can visit nearby places such as Starbucks for coffee, US Nails & Spa for beauty services, and the USPS post office for shipping needs when visiting the Verizon store.
Are there fitness or recreational facilities near Verizon Chico?
Yes, nearby fitness options include 9Round Fitness and Fight Forward Kickboxing Fitness, useful for customers wanting to combine errands with workout sessions.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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