Verizon

3.7
522 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Chico for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1950 E 20th St, Chico, CA
95928, United States

Hours

Reviews

3.6
357 reviews
5 stars
169
4 stars
61
3 stars
27
2 stars
30
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unhelpful.

Wait Times

Customers frequently reported long wait times, often exceeding expectations, leading to frustration.

Staff Knowledge

While some employees were noted for their knowledge and problem-solving skills, others were described as unhelpful or lacking in expertise.

Store Experience

Overall store experience varied; some customers had positive interactions, while others faced issues with service and inventory.
  • SF
    Samantha Franklin
    3 days ago
    5.0
    Good customer service
  • MB
    Mike Berichon
    Nov 22, 2025
    5.0
    We had a wonderful sales associate here spend more than an hour with us, he answered every question and more 😀.
  • HO
    Honest Reviews Only
    Nov 8, 2025
    5.0
    Tyler is the best!!!
  • EF
    elle fran
    Oct 27, 2025
    5.0
    Brittney helped me save my phone. My sim card was extremely messed up and i thought id have to upgrade. Thank fully she helped me fix my phone while i communicated back and fourth with my mom. Brittney stayed professional and friendly and got my phone working again.
  • LD
    Lori Dow.
    Oct 19, 2025
    2.0
    Poor service. Friends device issues. Unhelpful staff.

Frequently Asked Questions About Verizon

What products does the Verizon store in Chico offer?

The Verizon store in Chico offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon Chico store's operating hours?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.