Business Details
1950 E 20th St, Chico, CA
95928, United States
Certified by Verizon • Feb 22, 2026
(530) 892-6900
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/california/chico/chico-ca-R00000343145
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Chico for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.7
525 reviews
5 stars
275
4 stars
74
3 stars
35
2 stars
38
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unhelpful.
Wait Times
Customers frequently reported long wait times, often exceeding expectations, leading to frustration.
Staff Knowledge
While some employees were noted for their knowledge and helpfulness, others were described as unhelpful or lacking in problem-solving skills.
Store Experience
Overall store experience varied, with some customers having positive interactions while others faced significant issues, including being bypassed in line.
- ABAndrew BFeb 19, 20265.0kayleen is the best verizon employee i have ever dealt with. she took care of my problem and then solved many more problems that i didn’t even know i had. she got me into great products that i didn’t know i needed and i am so excited to work with her again in the future and to have her as my go to rep.
- JJJesseFeb 19, 20265.0Kayleen is absolutely wonderful. Addressed my need, and offered me solutions that I didn't even know I needed. I would 100% recommend her to absolutely anyone
- SFSamantha FranklinJan 9, 20265.0Good customer service
- MBMike BerichonNov 22, 20255.0We had a wonderful sales associate here spend more than an hour with us, he answered every question and more 😀.
- HOHonest Reviews OnlyNov 8, 20255.0Tyler is the best!!!
Frequently Asked Questions About Verizon
What products does the Verizon store in Chico offer?
The Verizon store in Chico offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Chico store's operating hours?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I order online and pick up my purchase at the Verizon Chico store?
Yes, you can buy online and pick up your order in store. The store also offers free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon Chico accept mobile payments and offer free Wi-Fi?
Yes, Verizon Chico accepts mobile NFC payments, debit cards, and checks. The store also provides free Wi-Fi for customers.
How can I schedule an appointment at the Verizon store in Chico?
You can schedule an in-store appointment using the My Verizon app or by visiting their website linked in their profile.
What mobile and internet plans are available at Verizon Chico?
The store offers mobile plans, wireless internet plans, and voice plans tailored for business and personal use.
Which nearby clothing stores can I visit around Verizon Chico?
Nearby clothing stores include H&M, francesca's, American Eagle Outfitters, Victoria's Secret, rue21, and Forever 21, perfect for a shopping trip before or after your Verizon visit.
Are there any nearby salons close to Verizon Chico for a quick beauty stop?
Yes, salons nearby include MasterCuts, Cleo's Salon, and Privvy Modern Health, offering hair, beauty, and wellness services.
Where can I rent a car near the Verizon store in Chico?
You can rent a car nearby at Budget Car Rental or Avis Car Rental, which are convenient if you need transportation after your Verizon visit.
What is the address and contact information for Verizon in Chico?
The Verizon store is located at 1950 E 20th St, F-619, Chico, CA 95928. You can reach them at +1 800-880-1077 or visit their website for more details.
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Certified February 22, 2026Yext Knowledge Graph
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