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Brand Certified

Verizon

3.7
(525 reviews)

Business Details

1950 E 20th St, Chico, CA
95928, United States
(530) 892-6900

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Chico for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1950 E 20th St, Chico, CA
95928, United States

Hours

Reviews

3.7
525 reviews
5 stars
275
4 stars
74
3 stars
35
2 stars
38
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude and unhelpful.

Wait Times

Customers frequently reported long wait times, often exceeding expectations, leading to frustration.

Staff Knowledge

While some employees were noted for their knowledge and helpfulness, others were described as unhelpful or lacking in problem-solving skills.

Store Experience

Overall store experience varied, with some customers having positive interactions while others faced significant issues, including being bypassed in line.
  • AB
    Andrew B
    Feb 19, 2026
    5.0
    kayleen is the best verizon employee i have ever dealt with. she took care of my problem and then solved many more problems that i didn’t even know i had. she got me into great products that i didn’t know i needed and i am so excited to work with her again in the future and to have her as my go to rep.
  • JJ
    Jesse
    Feb 19, 2026
    5.0
    Kayleen is absolutely wonderful. Addressed my need, and offered me solutions that I didn't even know I needed. I would 100% recommend her to absolutely anyone
  • SF
    Samantha Franklin
    Jan 9, 2026
    5.0
    Good customer service
  • MB
    Mike Berichon
    Nov 22, 2025
    5.0
    We had a wonderful sales associate here spend more than an hour with us, he answered every question and more 😀.
  • HO
    Honest Reviews Only
    Nov 8, 2025
    5.0
    Tyler is the best!!!

Frequently Asked Questions About Verizon

What products does the Verizon store in Chico offer?

The Verizon store in Chico offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon Chico store's operating hours?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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