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VCA Valley Oak Veterinary Center

3.0
(430 reviews)

Business Details

2480 Dr. Martin Luther King Jr. Pkwy, Chico, CA
95928, United States
(530) 433-9944
https://vcahospitals.com/valley-oak

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty ServicesPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Valley Oak Veterinary Center
2480 Dr. Martin Luther King Jr. Pkwy, Chico, CA
95928, United States

Hours

Reviews

3.0
430 reviews
5 stars
187
4 stars
22
3 stars
6
2 stars
26
1 star
189

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and empathy during difficult situations, especially in emergencies.

High Costs

Numerous reviews highlighted the high prices for services, with many customers feeling that the costs were excessive and not transparent.

Mixed Experiences

While some customers had positive experiences with care and communication, others reported negative interactions and dissatisfaction with service.

Emergency Services

The facility is noted for being one of the few 24-hour emergency vet options, but there are complaints about wait times and availability.

Communication Issues

Several reviews mentioned poor communication regarding costs and treatment options, leading to frustration among pet owners.
  • TW
    Terrilynn Webb
    Feb 12, 2026
    5.0
    My friend had taken her dog here on an emergency and I felt I should throw in my two cents. The bad reviews are all pretty consistent. They were unhappy with the cost and felt that the pet should have been treated first then costs be discussed afterwards. The prices was their complaint as well. I just wanted to say that at no time whenn no I took her here did they act unsympathetic, They were, however, direct about the costs and we didn’t find this offensive at all. The hey can’t stay in business if they didn’t get pad. And the costs are higher in an emergency situation. $1000 isn’t a bad price at all when there’s X-rays, bloodwork, tox screen, etc. It’s sad that people have pets and don’t understand the costs that can come with them. My friends dog did, infact, eat a sock and the appropriate surgery was done and he’s fine. They did a fine job. And I’d recommend this vet office.
  • SD
    Sharon Duby
    Jan 2, 2026
    5.0
    Best place ever! They took such good care of my cat, he survived Parvo which was amazing with about 20% chance of survival rating! Worth every dollar I spent! Thank you so much
  • CG
    Courtney Gray
    Jan 2, 2026
    5.0
    Right before Christmas I realized I had to put my cat down. I had never been to Valley Oak but it was the only place that was open. It was the most wonderful experience. Every person I was in contact with made the whole process of having my cat put down so lovely. Truly. I am so grateful for each of them making such a hard moment easier. Thank you
  • CC
    Cindy Christensen
    Dec 28, 2025
    5.0
    We've experienced nothing but the best care and compassion with both pups!
  • MP
    maxximus primeape
    Dec 14, 2025
    5.0
    We had an incredibly positive experience with valley oaks. They were incredibly kind and empathetic from start to finish. I had lots of questions and they were patient and answered each thoroughly. Our dog had to have surgery and they kept us updated every step of the way offering frequent phone calls with updates and letting us know we could call anytime ourselves if we wanted to check even overnight. The drs themselves were incredibly kind and knowledgeable. The cost was tough but we knew with an emergency situation it was going to be pricey. To our pleasant surprise they actually charged us thousands less than the estimate. They were upfront about all the charges, and when I asked about removing something from the plan of care they were completely fine with it. Throughout a really rough situation this facility showed us nothing but kindness and understanding. Im thankful we have an emergency vet and thankful for such an amazing staff.

Frequently Asked Questions About VCA Valley Oak Veterinary Center

What types of animals does VCA Valley Oak Veterinary Center treat?

VCA Valley Oak Veterinary Center treats avians, cats, dogs, exotics, pocket pets, pot-bellied pigs, rabbits, and reptiles.

What are the operating hours of VCA Valley Oak Veterinary Center?

The veterinary center is open 24 hours a day, 7 days a week, with continuous service throughout the week.

Brand Certified Facts from VCA Valley Oak Veterinary Center

VCA Valley Oak Veterinary Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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