Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty ServicesPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Valley Oak Veterinary Center
2480 Dr. Martin Luther King Jr. Pkwy, Chico, CA
95928, United States
Hours
Reviews
3.0
429 reviews
5 stars
187
4 stars
22
3 stars6
2 stars
26
1 star
188
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, empathy, and thorough communication during difficult situations.
High Costs
Numerous reviews highlighted concerns about the high prices for services, with many feeling that the costs were excessive and not transparent.
Emergency Services
While some customers appreciated the availability of emergency services, others reported long wait times and dissatisfaction with the handling of urgent cases.
Mixed Experiences
Feedback varied widely, with some customers expressing gratitude for the care received, while others reported negative experiences, including misdiagnoses and poor customer service.
- SDSharon DubyJan 2, 20265.0Best place ever! They took such good care of my cat, he survived Parvo which was amazing with about 20% chance of survival rating! Worth every dollar I spent! Thank you so much
- CGCourtney GrayJan 2, 20265.0Right before Christmas I realized I had to put my cat down. I had never been to Valley Oak but it was the only place that was open. It was the most wonderful experience. Every person I was in contact with made the whole process of having my cat put down so lovely. Truly. I am so grateful for each of them making such a hard moment easier. Thank you
- KKKaamsoDec 19, 20255.0Always kind staff and they got my cat in last minute to be checked out. Thank you so much for same day appointments! I work two jobs and have a small window of availability.
- JJJaceDec 17, 20251.0This place made me hate vets. Spent over $1500 for literally no results and they tell me "thats just how your cat is." They are evil just wanting to bank money on people who love their pets. This place is a last resort
- MPmaxximus primeapeDec 14, 20255.0We had an incredibly positive experience with valley oaks. They were incredibly kind and empathetic from start to finish. I had lots of questions and they were patient and answered each thoroughly. Our dog had to have surgery and they kept us updated every step of the way offering frequent phone calls with updates and letting us know we could call anytime ourselves if we wanted to check even overnight. The drs themselves were incredibly kind and knowledgeable. The cost was tough but we knew with an emergency situation it was going to be pricey. To our pleasant surprise they actually charged us thousands less than the estimate. They were upfront about all the charges, and when I asked about removing something from the plan of care they were completely fine with it. Throughout a really rough situation this facility showed us nothing but kindness and understanding. Im thankful we have an emergency vet and thankful for such an amazing staff.
Frequently Asked Questions About VCA Valley Oak Veterinary Center
What types of animals does VCA Valley Oak Veterinary Center treat?
VCA Valley Oak Veterinary Center treats avians, cats, dogs, exotics, pocket pets, pot-bellied pigs, rabbits, and reptiles.
What are the operating hours of VCA Valley Oak Veterinary Center?
The veterinary center is open 24 hours a day, 7 days a week, with continuous service throughout the week.
Does VCA Valley Oak Veterinary Center offer emergency services?
Yes, the center offers veterinarian emergency services along with specialty and general veterinary care.
What payment methods are accepted at VCA Valley Oak Veterinary Center?
The center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What health and safety protocols are in place at VCA Valley Oak Veterinary Center?
The center follows health and safety protocols based on healthcare best practices and complies with state and local guidance and regulations.
Does VCA Valley Oak Veterinary Center provide boarding services for pets?
Yes, boarding services are available along with a range of veterinary care options.
Where is VCA Valley Oak Veterinary Center located?
It is located at 2480 Dr. Martin Luther King Jr. Parkway, Chico, CA 95928, USA.
Are there any pet supply stores near VCA Valley Oak Veterinary Center for convenience?
Yes, Tractor Supply Co., a hardware store and outdoor gear retailer, is nearby for pet supplies and other needs that customers might have.
What dining options are available near VCA Valley Oak Veterinary Center for customers?
Nearby dining options include Tacos El Grullense, a Mexican food truck specializing in Tex-Mex cuisine, and Tackle Box Chico, a bar and grill restaurant.
How can nearby attractions enhance my visit to VCA Valley Oak Veterinary Center?
After your appointment, you might enjoy visiting local attractions such as Silver Dollar Speedway for racing events or the nearby Dutch Bros Coffee for a beverage, enhancing your overall visit experience.