Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,474 reviews
5 stars
1,241
4 stars
643
3 stars
302
2 stars
99
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service, lack of communication, and unresolved issues.
Repair Issues
Numerous complaints about delays and poor communication regarding repairs, particularly with Geek Squad, leading to frustration among customers.
Product Availability
Customers frequently noted issues with stock availability, with some items being out of stock or requiring long wait times for delivery.
Sales Experience
While many customers appreciated the knowledgeable and patient sales staff, there were instances of misleading information regarding warranties and service plans.
Store Environment
The store is generally described as clean and well-staffed, with a pleasant shopping atmosphere, although some customers felt overwhelmed by the layout.
- RSRoger Silva2 days ago5.0Very helpfull employees!
- LFLarryioe FerreiraNov 17, 20252.0I was pretty disappointed! I was like they were told not to suggest options or really do anything beyond sale you something!!
- VFVirginia FreemanNov 11, 20255.0Only issue is that I "purchased" a stove and it's insanely delayed by the company, not Best Buy.
- TMTheresa MillerNov 8, 20252.0With as many employees they had standing around chit chatting in an empty store you'd think they would ask if I needed help finding anything but I had to interrupt their group conversation to get alittle assistance. Bad customer service.
- CKCharlie KitsuneNov 6, 20255.0The manager Sergio and geek squad worker John were extremely helpful! I was having issues with my AppleCare warranty on my watch and they helped me through and got it solved, extremely helpful and I’ll be sure to go to this Best Buy again!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy located at 2005 Forest Ave, Chico?
You can shop TVs, computers, appliances, and more, with expert advice and Geek Squad support available.
What are the store hours for Best Buy in Chico, CA?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Chico offer curbside pickup or in-store shopping?
The store offers in-store shopping and same-day pickup but does not offer curbside pickup.
Is the Best Buy location at 2005 Forest Ave wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get my electronics repaired at this Best Buy location?
Yes, the store provides service and repair for electronics through Geek Squad.
What payment methods are accepted at Best Buy in Chico?
They accept debit cards and do not require cash-only payments.
Are there any nearby coffee shops I can visit before or after shopping at Best Buy?
Yes, Starbucks and Dutch Bros Coffee are nearby, great for a coffee break before or after your visit.
Where can I find other electronics or computer stores near Best Buy in Chico?
Geek Squad and a nearby Best Buy location also offer electronics and computer-related services close by.
Are there nearby places to eat close to Best Buy in Chico?
Yes, TOGO'S Sandwiches, Ichiban Asian Fusion Restaurant, and The Handle Bar are nearby dining options visitors can explore.
Is there a place nearby where I can get office supplies or printing services?
Staples is nearby and provides office equipment and printing services, convenient for business needs.