Verizon

4.2
225 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chatsworth, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9229 Winnetka Ave, Chatsworth, CA
91311, United States

Hours

Reviews

4.2
220 reviews
5 stars
165
4 stars
12
3 stars
5
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Iris, Rafael, and Dorian.

Long Wait Times

Several reviews mentioned long wait times and inefficient service, with some customers expressing frustration over delays.

Mixed Experiences

While many customers had positive experiences, others reported issues with dishonesty and unprofessional behavior from staff.

Product Knowledge

Customers appreciated the staff's product knowledge, with several reviews noting that employees took the time to explain options and answer questions.

Store Management

Some reviews criticized the management and overall organization of the store, indicating a lack of professionalism and customer care.
  • DW
    Debi Williams
    Nov 11, 2025
    5.0
    Good service. Took time to explain plans.
  • SS
    Shan Sedigh
    Oct 18, 2025
    5.0
    The are good castomer service she hep me and I have good experience
  • GH
    Gail Huhn
    Oct 4, 2025
    5.0
    Stephanie was knowledgeable, took her time,cand was very helpful thank you
  • KG
    Keith Gray
    Aug 15, 2025
    5.0
    Good customer service and help
  • IG
    Iris Guerrero
    Aug 10, 2025
    5.0
    Iris was the best! Extremely patient and very funny haha. She’s very helpful and answered all my concerns. She made my experience great. Thank you!

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Chatsworth offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for the Verizon Authorized Retailer at 9229 Winnetka Ave, Chatsworth?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.