Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Chatsworth, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
220 reviews
5 stars
165
4 stars
12
3 stars
5
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Iris, Rafael, and Dorian.
Long Wait Times
Several reviews mentioned long wait times and inefficient service, with some customers expressing frustration over delays.
Mixed Experiences
While many customers had positive experiences, others reported issues with dishonesty and unprofessional behavior from staff.
Product Knowledge
Customers appreciated the staff's product knowledge, with several reviews noting that employees took the time to explain options and answer questions.
Store Management
Some reviews criticized the management and overall organization of the store, indicating a lack of professionalism and customer care.
- DWDebi WilliamsNov 11, 20255.0Good service. Took time to explain plans.
- SSShan SedighOct 18, 20255.0The are good castomer service she hep me and I have good experience
- GHGail HuhnOct 4, 20255.0Stephanie was knowledgeable, took her time,cand was very helpful thank you
- KGKeith GrayAug 15, 20255.0Good customer service and help
- IGIris GuerreroAug 10, 20255.0Iris was the best! Extremely patient and very funny haha. She’s very helpful and answered all my concerns. She made my experience great. Thank you!
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Chatsworth offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for the Verizon Authorized Retailer at 9229 Winnetka Ave, Chatsworth?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Which brands are available at the Verizon Authorized Retailer in Chatsworth?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
What payment options are accepted at the Verizon store in Chatsworth?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Verizon in Chatsworth offer in-store pickup services?
Yes, in-store pickup is available for customers.
Is there free Wi-Fi available in the Verizon store at Chatsworth?
Yes, the store offers free Wi-Fi to customers.
Are there any nearby restaurants where I can eat before or after visiting Verizon in Chatsworth?
Yes, nearby restaurants include Poquito Mas (Mexican), Stonefire Grill (American/Barbecue), Pak'd Pizza Co (Pizza), The Habit Burger Grill, and Applebee's Grill + Bar.
What fitness options are near Verizon in Chatsworth?
Orangetheory Fitness Northridge and Club Respawn EA gym are nearby, offering fitness and recreational opportunities.
Are there any entertainment venues close to the Verizon store?
Yes, Pacific Theatres Winnetka 21 is a nearby cinema; also, there are arts and entertainment options like Fish Art.
How can nearby places like Matadors Community Credit Union be helpful when visiting Verizon?
Matadors Community Credit Union offers banking services and ATMs close to Verizon, which can be convenient for financial transactions during your visit.