Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chatsworth, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
224 reviews
5 stars
169
4 stars
12
3 stars
5
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Iris, Rafael, and Dorian.
Long Wait Times
Several reviews highlighted long wait times and inefficient service, with customers expressing frustration over delays and lack of urgency.
Mixed Experiences
While many customers reported positive experiences, there were also significant complaints about dishonesty and unprofessional behavior from some staff members.
Product Knowledge
Customers appreciated the staff's product knowledge and ability to explain plans and options clearly, contributing to a better purchasing experience.
- JJJewelDec 6, 20255.0Stephanie has been very helpful and patient. She has to do 6 lines for about 5 hours and she just kept on working. Kudos to her. I wish everyone would be like her. Appreciate all your hard effort Stephanie. Till we meet again.
- DWDebi WilliamsNov 11, 20255.0Good service. Took time to explain plans.
- SSShan SedighOct 18, 20255.0The are good castomer service she hep me and I have good experience
- GHGail HuhnOct 4, 20255.0Stephanie was knowledgeable, took her time,cand was very helpful thank you
- KGKeith GrayAug 15, 20255.0Good customer service and help
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Chatsworth offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for the Verizon Authorized Retailer at 9229 Winnetka Ave, Chatsworth?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Which brands are available at the Verizon Authorized Retailer in Chatsworth?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
What payment options are accepted at the Verizon store in Chatsworth?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Verizon in Chatsworth offer in-store pickup services?
Yes, in-store pickup is available for customers.
Is there free Wi-Fi available in the Verizon store at Chatsworth?
Yes, the store offers free Wi-Fi to customers.
Are there any nearby restaurants where I can eat before or after visiting Verizon in Chatsworth?
Yes, nearby restaurants include Poquito Mas (Mexican), Stonefire Grill (American/Barbecue), Pak'd Pizza Co (Pizza), The Habit Burger Grill, and Applebee's Grill + Bar.
What fitness options are near Verizon in Chatsworth?
Orangetheory Fitness Northridge and Club Respawn EA gym are nearby, offering fitness and recreational opportunities.
Are there any entertainment venues close to the Verizon store?
Yes, Pacific Theatres Winnetka 21 is a nearby cinema; also, there are arts and entertainment options like Fish Art.
How can nearby places like Matadors Community Credit Union be helpful when visiting Verizon?
Matadors Community Credit Union offers banking services and ATMs close to Verizon, which can be convenient for financial transactions during your visit.