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Brand Certified

Verizon

4.2
(231 reviews)

Business Details

9229 Winnetka Ave, Chatsworth, CA
91311, United States
(818) 576-3563
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Chatsworth, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection. We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use. Frontier Internet is also available at this location, with strong offers for homes and businesses in the area. Visit us for reliable wireless service, expert support, and solutions that fit your needs.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9229 Winnetka Ave, Chatsworth, CA
91311, United States

Hours

Reviews

4.2
231 reviews
5 stars
174
4 stars
12
3 stars
5
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and patience of staff members like Iris, Rafael, and Dorian, highlighting their professionalism and knowledge.

Negative Experiences

Several reviews mentioned poor service, including long wait times, unprofessional behavior, and issues with billing and miscommunication.

Product Knowledge

Customers appreciated the staff's ability to explain plans and products clearly, although some reported instances of misinformation.

Store Environment

The store was noted for being busy, with some customers expressing frustration over the lack of staff during peak times.
  • KR
    Kevin Rull
    Feb 3, 2026
    5.0
    Iris was very helpful and extremely kind. Very patient and answered all of the questions we had for her. Made the change from one phone to a newer one such a breeze.
  • TT
    tudor1986q tudor1986q
    Jan 15, 2026
    1.0
    They do not know what they are doing. No knowledge of their own offers.
  • JJ
    Jewel
    Dec 6, 2025
    5.0
    Stephanie has been very helpful and patient. She has to do 6 lines for about 5 hours and she just kept on working. Kudos to her. I wish everyone would be like her. Appreciate all your hard effort Stephanie. Till we meet again.
  • DW
    Debi Williams
    Nov 11, 2025
    5.0
    Good service. Took time to explain plans.
  • SS
    Shan Sedigh
    Oct 18, 2025
    5.0
    The are good castomer service she hep me and I have good experience

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Chatsworth offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for the Verizon Authorized Retailer at 9229 Winnetka Ave, Chatsworth?

The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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