Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,413 reviews
5 stars
1,995
4 stars
757
3 stars
291
2 stars
123
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude or unhelpful, leading to frustration among customers.
Product Availability
Customers frequently noted issues with product availability, including discrepancies between online listings and in-store stock, leading to dissatisfaction.
Store Management
Several reviews highlighted poor management practices, including inconsistent application of return policies and lack of accountability from managers, which negatively impacted customer experiences.
Staff Knowledge
While some staff members were commended for their expertise, others were criticized for a lack of product knowledge and efficiency, resulting in negative shopping experiences.
Overall Experience
Overall, experiences varied widely; some customers reported excellent service and satisfaction, while others expressed disappointment and frustration with the shopping process.
- BBBrahma3 days ago5.0Great customer service always helpful. They were under staff and they still help me five stars.
- NONate OcampoNov 16, 20251.0For Electronics they are fine but for tcg cards not so much they let the customers camp outside for the launch of phantasmal flames thats cool, I was one of the first three in line and didn't recieve the free promo card. A lot of customers were waiting and not enough merchandise, maybe they needed them for when they run out idk but I waited in the rain for 12hrs to end up not getting it.
- TSTrin SalaloyNov 15, 20251.0Extremely disappointed with Best Buy and Geek Squad. We bought a brand new washer and paid for Geek Squad protection, expecting a smooth experience. Instead, we’ve been stuck for weeks with a defective unit and no real help. Geek Squad has scheduled multiple service appointments , no one ever shows up, no calls, no follow-ups. We’ve called support repeatedly, and all they do is reschedule for a week later, only for the same thing to happen again. We even went to the store, and they just gave us the same number to call. This has been going on for weeks. No washer. No service. No accountability. Best Buy sold us a broken appliance and a service plan that’s been completely useless. We need this escalated to someone who can actually resolve the issue.
- RORodrigo OliveiraNov 12, 20255.0Variedade e profundidade de sortimento, encontra desde TVs, laptops, smartphones até grandes eletrodomésticos. Preço: em muitos casos, os valores não são os mais baixos se comparados a promoções online ou lojas especializadas. Achei a política de cancelamento e troca, muito boa, rápida e prática
- BHBugzy HamsterNov 1, 20255.0went in uncertain about what headphones to get, so i ended up mindlessly browsing the section and trying on the displays until Hugo came to help me! he did such an amazing job at showing me the headphones and what would work for me the best—he's very knowledgeable and friendly. someone get this man a raise!!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Cerritos Town Center?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Cerritos Town Center.
What are the opening hours for Best Buy in Cerritos?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Cerritos offer in-store and curbside pickup services?
Best Buy Cerritos offers in-store pickup but does not offer curbside pickup.
Is the Best Buy store in Cerritos accessible for customers with disabilities?
Yes, the Best Buy store has a wheelchair-accessible entrance for customers.
Can I get repair services and tech support at Best Buy Cerritos?
Yes, Best Buy Cerritos provides Geek Squad support and service repair for electronics and appliances.
Which payment methods are accepted at Best Buy Cerritos?
Best Buy Cerritos accepts debit cards and paychecks. It does not require cash-only payments.
Are there any nearby grocery stores to Best Buy in Cerritos Town Center?
Yes, Trader Joes is a nearby grocery and health food store where you can shop before or after visiting Best Buy.
What nearby restaurants can I visit close to Best Buy Cerritos?
You can find several nearby restaurants such as Pieology Pizzeria, Romano's Macaroni Grill, Wood Ranch BBQ & Grill, Tapioca Express, and Yasai within walking distance from Best Buy.
Is there entertainment available near Best Buy in Cerritos?
Yes, Regal Edwards Cerritos cinema is nearby, offering movies and entertainment options close to Best Buy.
Where can I find health and wellness services near Best Buy Cerritos?
Nearby health and wellness options include CareMore Health, Dr. Anil Hanuman DO, Restore Hyper Wellness, and Caremore Medical Group.