Best Buy

Reviews

• MF

  Michael Flores

  Apr 2, 2026
  1.0
  The AI customer service assistant does not work. I could not get transferred to an actual person to assist me. It hung up on me.
• DG

  DIOS GV

  Mar 26, 2026
  5.0
  emoyees very helpful
• EE

  Edward Espinoza

  Mar 18, 2026
  2.0
  They got everything you need, but there are a ton of flies and gnats flying around the electronics. We bought a few things and now there are gnats in our house.. they should really clean the area and find out where they're coming from, it was disgusting trying to test out phones and IPads while being bombarded with flies
• LD

  Leslie Deveraux

  Mar 6, 2026
  1.0
  Thee most unpleasant shopping experience EVER!!!! IF YOUR BUYING A TV BEWARE!!!!! Let's start from the beginning, I've been a LOYAL customer for over 20 years! Ordered a 55' Samsung tv for pickup on a Sunday afternoon! Was ready in a decent amount of time and was excited to pick it up. Fast forward, picked up TV. Screen was cracked in many places, photos included! Called customer service they said go bk to the store, this is where things went south!!! First pulling up and see Iike 5+ employees taking a break in an unprofessional manor, wish I would have taken a photo! Than walk in with TV, clearly struggling and NO ONE ASKS TO HELP US IF WE NEED HELP, OR SAYS HELLO!!! Made our way to customer service and waiting for at least 10 mins while employees chat with a customer about Pokémon cards, not 1 person ask me if I need help, no line, just me and my son!!! Martha in a blue shirt shows up, no apology just a nasty attitude and not one employee apologized for the inconvenience, NOT 1!!! They got about WITHOUT TALKING TO ME, and plug it in and continously ask when I ordered and picked it up, "both that day, ordered 3pm picked up 4pm" I HAVE NEVER EVER EVER FELT LIKE SHIT AS IT WAS THE WORST CUSTOMER SERVICE EVER THAT DAY!@@@ They didn't have the exact TV I ordered that was damaged so I "HAD TO PAY" the difference!! You'd think the difference was worth keeping a LOYAL CUSTOMER, UMMMM NO!!!! MONEY MEANS MORE TO THEM!!! Called store next day to talk to an actual manager as, NOT 1 came during my process!!! Left a message 3 days ago and STILL HAVEN'T HEARD A THING!!!! NEXT STOP CORPORATE!! My family and friends are loyal customers but will not EVER VISIT THIS LOCATION AGAIN!@@ DO BETTER!!!!Also after walking around the employees have more of a social life there than a job, not 1 person that I made eye contact with, smiled, and when they had us go look for a tv the guy I asked for a price was like "I, The CUSTOMER was bothering him?" Really!!@ " DO better!!!
• SM

  Sammy Mohamed

  Feb 28, 2026
  1.0
  02/26/2026 went to inside store to Gas Range. Unfortunately nobody came to help me even asked few guys. not happy with negative ten star.

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