Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Carson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
255 reviews
5 stars
132
4 stars
35
3 stars
21
2 stars
19
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while a few praised specific employees for their assistance.
Store Experience
Several reviews mention long wait times and understaffing, leading to frustration among customers, although some noted a welcoming atmosphere and efficient service during their visits.
Product Issues
Customers expressed dissatisfaction with product availability and issues related to billing and refunds, highlighting a lack of support for resolving these problems.
Staff Knowledge
There are mixed reviews regarding staff knowledge, with some customers feeling that employees were uninformed or unable to assist with their inquiries.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire to switch providers due to negative experiences at this location.
- BSBobby SmithSep 23, 20251.0This place blows. Staff was not helpful at all. I took my grandma there to help her make some changes on her account because its easier for her to do it in person. The staff said they have no system to help with customers accounts. Which is a complete lie. Incredibly lazy. Will never return to this location.
- RMrafael martinezAug 26, 20251.0Bad service with bad attitude
- RRRX7CodyJun 6, 20255.0Great new store, parking much easier, store much more welcoming. Picked up my order here and the employees were very helpful and nice, no issues at all. Thank you.
- MSMary SmithSep 26, 20175.0Great customer service
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Carson offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for Verizon in Carson?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon in Carson provide online ordering and pickup options?
Yes, customers can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which services can I get at the Verizon store in Carson?
The store provides mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Is Verizon Carson store accessible for customers who prefer speaking Spanish?
Yes, the store provides services in both English and Spanish.
Can I schedule an in-store appointment at the Verizon store in Carson?
Yes, you can schedule an in-store appointment via their website or the My Verizon app to ensure personalized service.
What payment methods does Verizon in Carson accept?
They accept checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Which nearby restaurants can I visit before or after shopping at Verizon in Carson?
You can enjoy meals at nearby restaurants such as Crab N Spice Carson (seafood), Raising Cane's (fast food chicken), Sizzler (seafood and American), Tony Roma's (barbecue and steakhouse), and Wingstop (chicken and fast food).
Are there nearby shopping locations to visit around the Verizon store in Carson?
Yes, SouthBay Pavilion Mall is nearby where you can shop for cosmetics and beauty supplies, among other retail options.
How can nearby transit or automotive services help customers visiting Verizon in Carson?
Services like America’s Tire and Firestone Complete Auto Care nearby can assist customers with automotive needs before or after visiting Verizon, making it convenient for multitasking errands.