Visit our store at Carson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being rude or unhelpful.
Store Experience
Customers appreciate the store's welcoming atmosphere and helpful staff, but many report long wait times and understaffing issues.
Product Issues
Several customers experienced problems with product availability and billing, leading to frustration and dissatisfaction.
Staff Knowledge
While some staff members are noted for their expertise, others are described as uninformed or unhelpful, impacting the overall customer experience.
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Karam Abdalla
Dec 27, 2025
5.0
Good service
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Amber Beck
Dec 19, 2025
5.0
This is now my favorite Verizon store! Jasmine, Esslyn (I hope I spelled that right), and the rest of the team were all very kind and professional. They were friendly and really helpful when I upgraded my phone. They knew their stuff and answered all of my questions, even the ones I thought were ridiculous. I also appreciated that when I came back a few days later, Jasmine remembered me. I really appreciate good customer service because it makes everything so much easier.
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Bobby Smith
Sep 23, 2025
1.0
This place blows. Staff was not helpful at all. I took my grandma there to help her make some changes on her account because its easier for her to do it in person. The staff said they have no system to help with customers accounts. Which is a complete lie. Incredibly lazy. Will never return to this location.