Verizon

3.8
349 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Carson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
20715 Avalon Blvd, Carson, CA
90746, United States

Hours

Reviews

3.7
257 reviews
5 stars
134
4 stars
35
3 stars
21
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised helpful staff while others reported rude or unhelpful interactions.

Store Experience

Many customers noted issues with long wait times and understaffing, leading to frustration during their visits.

Product Issues

Several reviews highlighted problems with product availability and incorrect information regarding purchases and upgrades.

Positive Staff Interactions

Despite negative experiences, some employees received commendations for their friendliness and efficiency, making a positive impact on customer experiences.
  • KA
    Karam Abdalla
    Dec 27, 2025
    5.0
    Good service
  • AB
    Amber Beck
    Dec 19, 2025
    5.0
    This is now my favorite Verizon store! Jasmine, Esslyn (I hope I spelled that right), and the rest of the team were all very kind and professional. They were friendly and really helpful when I upgraded my phone. They knew their stuff and answered all of my questions, even the ones I thought were ridiculous. I also appreciated that when I came back a few days later, Jasmine remembered me. I really appreciate good customer service because it makes everything so much easier.
  • BS
    Bobby Smith
    Sep 23, 2025
    1.0
    This place blows. Staff was not helpful at all. I took my grandma there to help her make some changes on her account because its easier for her to do it in person. The staff said they have no system to help with customers accounts. Which is a complete lie. Incredibly lazy. Will never return to this location.
  • RM
    rafael martinez
    Aug 26, 2025
    1.0
    Bad service with bad attitude
  • AS
    Ampelio Soto
    Apr 21, 2024
    3.0
    Good, friendly service

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Carson offer?

The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.

What are the store hours for Verizon in Carson?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.