Visit our store at Carson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; some customers praised helpful staff while others reported rude or unhelpful interactions.
Store Experience
Many customers noted issues with long wait times and understaffing, leading to frustration during their visits.
Product Issues
Several reviews highlighted problems with product availability and incorrect information regarding purchases and upgrades.
Positive Staff Interactions
Despite negative experiences, some employees received commendations for their friendliness and efficiency, making a positive impact on customer experiences.
KA
Karam Abdalla
Dec 27, 2025
5.0
Good service
AB
Amber Beck
Dec 19, 2025
5.0
This is now my favorite Verizon store! Jasmine, Esslyn (I hope I spelled that right), and the rest of the team were all very kind and professional. They were friendly and really helpful when I upgraded my phone. They knew their stuff and answered all of my questions, even the ones I thought were ridiculous. I also appreciated that when I came back a few days later, Jasmine remembered me. I really appreciate good customer service because it makes everything so much easier.
BS
Bobby Smith
Sep 23, 2025
1.0
This place blows. Staff was not helpful at all. I took my grandma there to help her make some changes on her account because its easier for her to do it in person. The staff said they have no system to help with customers accounts. Which is a complete lie. Incredibly lazy. Will never return to this location.
What products and brands does the Verizon store in Carson offer?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for Verizon in Carson?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon in Carson provide online ordering and pickup options?
Yes, customers can place orders online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which services can I get at the Verizon store in Carson?
The store provides mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Is Verizon Carson store accessible for customers who prefer speaking Spanish?
Yes, the store provides services in both English and Spanish.
Can I schedule an in-store appointment at the Verizon store in Carson?
Yes, you can schedule an in-store appointment via their website or the My Verizon app to ensure personalized service.
What payment methods does Verizon in Carson accept?
They accept checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Which nearby restaurants can I visit before or after shopping at Verizon in Carson?
You can enjoy meals at nearby restaurants such as Crab N Spice Carson (seafood), Raising Cane's (fast food chicken), Sizzler (seafood and American), Tony Roma's (barbecue and steakhouse), and Wingstop (chicken and fast food).
Are there nearby shopping locations to visit around the Verizon store in Carson?
Yes, SouthBay Pavilion Mall is nearby where you can shop for cosmetics and beauty supplies, among other retail options.
How can nearby transit or automotive services help customers visiting Verizon in Carson?
Services like America’s Tire and Firestone Complete Auto Care nearby can assist customers with automotive needs before or after visiting Verizon, making it convenient for multitasking errands.