VCA Sacramento Animal Medical Group

4.3
304 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Sacramento Animal Medical Group
4990 Manzanita Ave, Carmichael, CA
95608, United States

Hours

Reviews

4.3
304 reviews
5 stars
213
4 stars
49
3 stars
5
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the compassionate and attentive care provided by the veterinarians and staff, highlighting their dedication to animal health.

Communication Issues

Several reviews mentioned poor communication, including difficulties in scheduling appointments, lack of follow-up, and unclear explanations regarding treatment and pricing.

Pricing Concerns

Customers frequently noted that the services were expensive, with some feeling that they were charged for unnecessary procedures or medications.

Staff Professionalism

While many reviews commended the staff for their kindness and professionalism, there were also reports of rude behavior from receptionists and issues with staff training.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing deep satisfaction and loyalty, while others reported serious dissatisfaction and vowed not to return.
  • BN
    Brett Nolan
    Oct 14, 2025
    1.0
    Friend paid 800$ just to tell them their cat is fine when it’s clearly not.
  • SU
    Steve Upton
    Aug 5, 2025
    1.0
    Until recently we have always had excellent care here for both of our pets…but things have changed. All the vets have left this practice except 1. Makes you wonder why that is??? If you call to make an appointment they have none available & refer you to another VCA nearby. This is fine except they then won’t honor the care provided at the facility that they recommended within the VCA network. My pet was seen and had a full exam at VCA Sunset 3.5 months ago because Manazanita didn’t have any appointments - now Manzanita won’t refill prescriptions unless we pay for another full exam in their location. This was not disclosed to me until AFTER they drew blood for a heartworm test. If they can’t provide services & refer you to an in network facility they should stand by their services.
  • LW
    Laurie Walker
    Jul 30, 2025
    1.0
    If I didn’t have to give 1 star I wouldn’t. Myself and another customer had an appointment and due to something happening they closed without cancellation, no calls nothing. When I call there was a recording, press 1 or 2 if you have a question or need help. Called 3 times and was told the website says it’s open, called again and was told to drive over there, note on door. Payed 2000 for a teeth cleaning, over priced, they did his nails . Called go for nail trim and receptionist was rude and said I thought you don’t want to come here anymore. I called to another vca vet about no notification of closing and getting the runaround when asking if they were open or not. Don’t get you dogs nails done there $40.50 and they don’t quote you the price before they do it. Never would I go there again. They are overpriced and rude.
  • RM
    Rebecca Marie
    Jul 9, 2025
    5.0
    I have been taking my 3 pups here for years. One is medically fragile and has to get fluids 2x a week. They are so sweet and take care of him. My other 2 are 50lb+ pit mixes. They take care of all their needs as long as I stay up to date on their basic yearly visits. So blessed to have a vet office that cares this much ❤️ thank you for taking care of them!
  • AA
    Alex
    Jun 2, 2025
    4.0
    Brought my dog for his vaccines and grooming appointments …they always do a good job but getting my dog’s nails trimmed is expensive! Last time it was like 50+bucks!

Frequently Asked Questions About VCA Sacramento Animal Medical Group

What are the operating hours of VCA Sacramento Animal Medical Group?

VCA Sacramento Animal Medical Group is open Monday through Friday from 7:00 AM to 6:00 PM and closed on Saturdays and Sundays.

Which types of pets does VCA Sacramento Animal Medical Group care for?

They provide veterinary care primarily for cats and dogs.