Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Carlsbad, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
244 reviews
5 stars
206
4 stars3
3 stars
8
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kerry received numerous accolades for his exceptional customer service, with many customers expressing appreciation for his knowledge, patience, and helpfulness.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to provide clear, informative answers to their questions.
Store Experience
The store environment was described as clean and welcoming, contributing to a positive shopping experience.
Teamwork
Several reviews highlighted the effective teamwork among staff members, which enhanced the overall customer service experience.
Mixed Experiences
While many customers praised the service, there were a few negative experiences reported, particularly regarding communication issues and perceived pressure to make purchases.
- RRRitaOct 8, 20255.0Kerry and Kenny were excellent! There was an issue with a return but they persevered and finally resolved the issue! I worked with Athena & Magi as well when I first when to the Carlsbad Village store. Great employees.
- BCBarbara ConradySep 26, 20255.0Athena went beyond her job description and helped me with my verizon android mess. All fixed and I left store so pleased.
- LMLilia MagañaSep 17, 20255.0Kerry is the best thank you!!!!
- SSsocalsurfer211Sep 4, 20255.0Kerry was great , thanks for great service and laughs . Great store and better person
- MNMarcus newmanJul 7, 20255.0Kerry thank you for your hard work and taking care of us. Appreciate your knowledge!
Frequently Asked Questions About Verizon
What types of products does Verizon at 880 Carlsbad Village Dr offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Carlsbad?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Carlsbad support in-store pickup for orders?
Yes, Verizon offers in-store pickup services for customers.
What payment options are accepted at this Verizon location?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which brands can I find at the Verizon Authorized Retailer in Carlsbad?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and several others at this location.
Does Verizon in Carlsbad offer device protection and accessories?
Yes, the store provides accessories and device protection services to customers.
Are there any nearby places where I can grab a meal before or after visiting Verizon in Carlsbad?
Yes, nearby dining options include Subway, Vallarta Express, Alejandro's Mexican Food, and Jack in the Box.
Which nearby locations offer wellness or relaxation services close to Verizon in Carlsbad?
Nearby wellness spots include Ivy Spa Massage, Pacific Healing Massage, Glo Deep Tissue Bodywork, and Thrival Therapeutics.
What nearby transit or convenience locations can help me get to Verizon in Carlsbad?
Nearby gas stations and convenience stores like ExtraMile, Chevron, G&M Oil Company, and Texaco can assist with travel and quick stops near Verizon.
How can I contact the Verizon Authorized Retailer at Carlsbad Village Dr for more information?
You can contact the store by phone at +1 760-431-5505 or email Info@victra.com for inquiries.