Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Carlsbad for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
274 reviews
5 stars
118
4 stars
31
3 stars
20
2 stars
21
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Long Wait Times
Many customers reported long wait times, often exceeding the estimated wait, leading to frustration.
Management Issues
Several reviews highlighted poor management practices, including rude behavior from managers and lack of support for staff.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were noted for being uninformed or misleading about services and products.
Overall Experience
Customer experiences varied widely, with some leaving satisfied and others feeling frustrated and undervalued.
- SDSadie San DiegoDec 27, 20251.0We made appointment on 11am. We arrived 10mini earlier, the manager who chewing gum lady told will check in so we waited then 11 o’clock she taking care of other customers, then done with that customer they start call other customers who came after us. So we ask the manager she forgot checked us in. No sorry or anything with chewing gum. We just waisted our time there. Don’t go this shop.
- FSFood SherpaDec 19, 20251.0They don't take payments. they wanted to charge a fee to take a CASH payment. They don't accept equipment turn ins. One employee means long waits. Go to a real location. this one is a scam.
- MVMichael VillalpandoDec 7, 20255.0Came in today w phone issues and was helped by December. She had amazing service, very patient with a great personality. Recommend her for any issues. Thank you
- SKselim KARABAYIRDec 7, 20251.0The employees have nothing to do with the job; they just come to chat.
- KJKathy JohnsonOct 3, 20254.0OK well this is a follow up to my first review . Ok well they opened promptly at 10:00 am. And there was no wait. So the guy comes over and I tell him I ordered a upgrade to my s10. Or the exchange whatever they call it , only to find out it didn't go thru because of my situation and my brother gave me the phone and it's on his line/account so I'm stuck without his ok to do all this on his account . Needless to say it didn't get done and I'm still in the same boat. ¯\_(ツ)_/¯ dam it. My overall review was as it was and the clerk did most everything he could so I gave them a 4 star
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Carlsbad?
The Verizon store in Carlsbad offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours for the Verizon Carlsbad store?
The Verizon Carlsbad store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for your convenience.
What payment methods does Verizon Carlsbad accept?
Verizon Carlsbad accepts checks, debit cards, mobile NFC payments, and does not require cash-only payments.
Does Verizon Carlsbad offer in-store pickup for online orders?
Yes, customers can buy online and pick up their orders in store, in addition to free 2-day shipping, express lockers, or same-day delivery where available.
Which languages are supported at the Verizon Carlsbad store?
The Verizon Carlsbad store supports English and Spanish.
What nearby places can I visit after shopping at Verizon Carlsbad?
After visiting Verizon, you can enjoy nearby places like the Greek Corner Cafe for Mediterranean food, the Hosp Grove Park for hiking and playground activities, or stop by Starbucks for coffee.
Are there any repair services near the Verizon Carlsbad store?
Yes, uBreakiFix by Asurion and uBreakiFix - Phone and Computer Repair offer mobile phone and computer repair services close to Verizon Carlsbad.
Where can I get a haircut or grooming near Verizon in Carlsbad?
Nearby salons such as Right Hand Barber, Great Cuts, and The Luxe Hair Studio provide hair and beauty services near Verizon Carlsbad.
Does Verizon Carlsbad offer the latest 5G network and smartphones?
Yes, Verizon Carlsbad features the latest 5G smartphones and a reliable 5G network, including popular brands like Apple, Samsung, and Google.