Best Buy

4.2
3577 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
21601 Victory Blvd, Canoga Park, CA
91303, United States

Hours

Reviews

4.2
3,577 reviews
5 stars
2,084
4 stars
818
3 stars
292
2 stars
120
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or disinterested employees.

Product Availability

Several customers expressed frustration with inventory issues, including items being out of stock or not matching online listings.

Geek Squad Experience

Many customers had positive experiences with Geek Squad, highlighting their professionalism and helpfulness in resolving tech issues.

Return Policy Issues

Customers were dissatisfied with the return policy, particularly regarding strict adherence to timelines and lack of flexibility.

Store Environment

The store is generally described as clean and well-organized, with some customers noting improvements after recent renovations.
  • VS
    Vincent Scott
    Nov 12, 2025
    1.0
    I bought a headset here that had a defective wire, it stopped working just after two months from the purchase, it had light use and was maintained and stored properly. No non-defective product should act like this. They wouldn’t grant any exchanges or returns, just buy on Amazon, these clowns don’t deserve your business.
  • SC
    S Carriedo
    Nov 9, 2025
    5.0
    I went to the Porter Ranch store to buy a universal laptop charger. They ended up recommending the wrong one. So I went to the Woodland Hills Best Buy to buy the right one. Amir not only helped me with my purchase but helped me test it as well in store. Thank you so much Amir.
  • DA
    Dmitry A
    Nov 8, 2025
    5.0
    I had such a great experience at this Best Buy! The store is super organized, which makes it really easy to find what you’re looking for. There were a lot of sales associates around, and everyone I spoke to was friendly, knowledgeable, and ready to help without being pushy. The place was spotless — floors, shelves, displays — everything looked clean and well taken care of. You can tell they really take pride in keeping things in order. It was also fully stocked, so no empty shelves or missing products like you sometimes see at other stores. What really impressed me was how quick the whole trip was. I found what I needed, checked out, and was out the door in under five minutes. Fast and smooth! Overall, this is definitely one of the best Best Buys I’ve been to. Whether you’re shopping for a new laptop, TV, phone, or any kind of electronics, this is a great place to go.
  • BB
    Bryan
    Nov 7, 2025
    5.0
    Been coming here since it opened in 1995. Last couple of years coming here the service is very good as in years past. Very helpful, all the staff on the sales floor. When it came to buying a 2nd computer monitor, a TV wall mount, digital TV antenna, you name it they helped me out with it.
  • TB
    Tara Bina
    Nov 2, 2025
    5.0
    I bought some ear buds. Amir was able to help me pair them to my phone and help me work the touch controls on them. Thank you so much Amir for all of your help. I will be shopping here more often. He was so fast and he's amazing and he knew what he was doing exactly. Very professional. I'm so glad to find an employee like Amir.

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Canoga Park, CA?

Best Buy in Canoga Park is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Canoga Park offer curbside pickup?

No, Best Buy in Canoga Park does not offer curbside pickup, but it does have in-store pickup available.