Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude or disinterested employees.
Product Availability
Several customers expressed frustration with inventory issues, including items being out of stock or not matching online listings.
Geek Squad Experience
Many customers had positive experiences with Geek Squad, highlighting their professionalism and helpfulness in resolving tech issues.
Return Policy Issues
Customers were dissatisfied with the return policy, particularly regarding strict adherence to timelines and lack of flexibility.
Store Environment
The store is generally described as clean and well-organized, with some customers noting improvements after recent renovations.
VS
Vincent Scott
Nov 12, 2025
1.0
I bought a headset here that had a defective wire, it stopped working just after two months from the purchase, it had light use and was maintained and stored properly. No non-defective product should act like this. They wouldn’t grant any exchanges or returns, just buy on Amazon, these clowns don’t deserve your business.
SC
S Carriedo
Nov 9, 2025
5.0
I went to the Porter Ranch store to buy a universal laptop charger. They ended up recommending the wrong one. So I went to the Woodland Hills Best Buy to buy the right one. Amir not only helped me with my purchase but helped me test it as well in store. Thank you so much Amir.
DA
Dmitry A
Nov 8, 2025
5.0
I had such a great experience at this Best Buy! The store is super organized, which makes it really easy to find what you’re looking for. There were a lot of sales associates around, and everyone I spoke to was friendly, knowledgeable, and ready to help without being pushy.
The place was spotless — floors, shelves, displays — everything looked clean and well taken care of. You can tell they really take pride in keeping things in order. It was also fully stocked, so no empty shelves or missing products like you sometimes see at other stores.
What really impressed me was how quick the whole trip was. I found what I needed, checked out, and was out the door in under five minutes. Fast and smooth!
Overall, this is definitely one of the best Best Buys I’ve been to. Whether you’re shopping for a new laptop, TV, phone, or any kind of electronics, this is a great place to go.
BB
Bryan
Nov 7, 2025
5.0
Been coming here since it opened in 1995. Last couple of years coming here the service is very good as in years past. Very helpful, all the staff on the sales floor. When it came to buying a 2nd computer monitor, a TV wall mount, digital TV antenna, you name it they helped me out with it.
TB
Tara Bina
Nov 2, 2025
5.0
I bought some ear buds. Amir was able to help me pair them to my phone and help me work the touch controls on them. Thank you so much Amir for all of your help. I will be shopping here more often. He was so fast and he's amazing and he knew what he was doing exactly. Very professional. I'm so glad to find an employee like Amir.
What are the operating hours for Best Buy in Canoga Park, CA?
Best Buy in Canoga Park is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Canoga Park offer curbside pickup?
No, Best Buy in Canoga Park does not offer curbside pickup, but it does have in-store pickup available.
What types of products can I find at Best Buy Canoga Park?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Canoga Park.
Is the Best Buy store in Canoga Park wheelchair accessible?
Yes, Best Buy in Canoga Park has a wheelchair accessible entrance.
Does Best Buy Canoga Park provide repair and service support?
Yes, Best Buy Canoga Park offers service and repair support, including Geek Squad services.
Can I pay with debit cards and checks at Best Buy Canoga Park?
Yes, Best Buy Canoga Park accepts debit card payments and checks. It does not require cash only transactions.
Where can I find dining options near Best Buy Canoga Park?
Nearby dining options include Bubba Subs, Señor Grandes Fresh Mexican Grill, Deez Wings, Bad Ass Salads, Starbucks, TOGO'S Sandwiches, Jersey Mike's Subs, Zen Buffet, and Sumo Asian Buffet & Grill.
Are there any nearby electronics or appliance specialty stores to Best Buy Canoga Park?
Yes, nearby specialty electronics and appliance stores include Magnolia Audio Video, Wireless Advocates, and Appliances Doctor.
Where can I get golf equipment near Best Buy Canoga Park?
Nearby golf-related stores include Roger Dunn Golf Shops and Prosets Premium Golf Club Rentals, perfect for avid golfers visiting Best Buy.
What social media handles can I use to follow Best Buy Canoga Park?
You can follow Best Buy Canoga Park on Facebook at BestBuyWoodlandHills, on Instagram at @bestbuy, and on Twitter at @bestbuy.