Best Buy

Reviews

• TK

  thomas khammar

  6 days ago
  1.0
  Probably one of the worst managed stores in the area. They stand around and talk hitting # nd sales goals, while customers are standing around. Gossiping etc. Stood waiting for help for over 30 minutes to buy a new I phone. Ended up walking out. Easier to order via apple and pick up in minutes.
• GH

  Gerardo Hernandez

  Mar 30, 2026
  1.0
  Unfortunately I remembered why I stopped shopping at Best Buy, I was hoping to get a PS5 and a few games & the shelves are empty. I was greeted when I entered but that’s about it. About 4-6 employees passed by me. Not 1 offered to help or assistance, most just walking around in pairs talking not acknowledging guest or offering assistance. Guess I’ll have to order online
• DL

  Daniel L

  Mar 27, 2026
  2.0
  Bought a floor model TV that was listed as in “Excellent” condition. After getting it to the third floor, the box contained only the screen. Whoever packed it forgot to include legs, remote, power cable, and paperwork that usually goes with this. I called the store and was asked if I could grab the missing stuff. I was instead asked to bring everything back for an exchange.
• SA

  Sara Ahmadi

  Mar 19, 2026
  5.0
  Erfan was a huge help during my visit! And I had a great experience buying my new gaming laptop.
• NI

  New Air Inc.

  Mar 12, 2026
  1.0
  I tried to explain the below article to appliance department people and their supervisor about the open box in excellent condition purchasing: " Excellent. Excellent works and looks like new and is restored to factory settings. It also includes all original parts, packaging and accessories (or a suitable replacement). " These people not only do not know even the best buy rules. They even do not know how to be polit. They need very deep training. first about their job and second about the customer service.

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