Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Camarillo, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Feedback on customer service is mixed; while some employees received high praise for their knowledge and helpfulness, others were criticized for being rude or unhelpful.
Sales Practices
Several reviews mentioned aggressive upselling tactics and misleading information regarding promotions and fees, leading to customer dissatisfaction.
Staff Knowledge
Certain employees, particularly Shaunette, Ryan, and Mario, were highlighted for their expertise and ability to resolve issues effectively, while others were noted for lacking knowledge.
Store Experience
Customers reported long wait times and poor management, with some expressing frustration over the overall store environment and service quality.
BV
Bonnie Vela
Dec 21, 2025
5.0
Very nice and knowledgeable salesperson. Easy transition from old phone to new.
JA
Julian Armenta
Dec 19, 2025
1.0
Tried to turn in my phone after transferring my data at home brought it back like they asked then they said I had to take it to headquarters in Oxnard?!?! Terrible service
BH
Becky Hathaway
Dec 13, 2025
1.0
Not friendly, not helpful, I walked out and took care of the issue myself by dialing 611
SG
Sergio Galvez
Nov 29, 2025
4.0
I don’t know if it was the fact that it was early or just after the holidays, but the representatives could’ve smiled a bit more. As a customer it’s nice to feel that your business is appreciated.
KK
Kathy
Nov 24, 2025
5.0
We had a great experience at the Camarillo Verizon with Shaunette! She knew her stuff and got my mom and me exactly what we needed with no increase in price. She also stayed after to be sure the deal was done. Thanks, Shaunette!
What types of products does Victra, the Verizon Authorized Retailer in Camarillo, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Which brands can I find at Victra in Camarillo?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, and Tech21 at Victra.
What are the store hours for Victra in Camarillo?
Victra is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra provides in-store pickup services for customer convenience.
What payment methods are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra provide any eco-friendly or recycling services?
Yes, Victra offers electronics recycling services at their location.
Can I find other tech-related services near Victra in Camarillo?
Yes, nearby you can find JTech IT Solutions Group offering IT service and computer repair, and Plus One Software Engineering providing computer coaching and professional services.
Are there dining options near Victra for grabbing a meal before or after shopping?
Yes, you can visit nearby restaurants such as Ameci Pizza Kitchen, PizzaMan Dan's, or Daphne's California Greek for a variety of dining options.
Is there a place nearby Victra where I can print or ship packages?
The UPS Store is located nearby offering courier, printing, shipping, and post office services, convenient for your shipping and printing needs.
What languages are supported by Victra's staff in Camarillo?
Victra's staff can assist customers in both English and Spanish.