Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Camarillo, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or dismissive.
Knowledgeable Staff
Several customers highlighted the knowledge and expertise of staff members, particularly in resolving technical issues and providing information.
Sales Practices
Concerns were raised about aggressive upselling and misleading sales tactics, with multiple customers reporting being signed up for unwanted services.
Store Management
Inconsistent experiences with management; some customers reported helpful interactions, while others described poor management and lack of accountability.
Wait Times
Customers frequently mentioned long wait times in the store, which contributed to frustration during their visits.
CS
Cameron Schubert
Nov 10, 2025
5.0
Shaunette was very patient, kind, and understanding. Her knowledge and experience shows— She fixed a complicated issue with my SIM and IMEI mixup that another employee and a different store could not figure out in 3 hours— and without even having to call customer service. She was immensely helpful and got my phone working again in 15 minutes.
NS
Nathan Samuels
Nov 3, 2025
5.0
Had to order the phones , not in stock
BG
Beckie Galvez
Oct 28, 2025
5.0
Always ask for shaunette. She’s your girl!!!! Went in with my elderly father and she helped us with a very difficult situation with AT&T
JJ
Jeanie
Oct 17, 2025
5.0
We had a very patient and knowledgeable store Rep. We had to merge phone accounts so it was a challenge. She had no trouble doing the many steps. Camarillo Verizon on Los Posas. She was GREAT.
MM
Miggs
Oct 7, 2025
2.0
Sub par customer service. The young man had a snooty attitude about my older phone. Wasn't helpful in the least. Will research for a better carrier.
What types of products does Victra, the Verizon Authorized Retailer in Camarillo, offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Which brands can I find at Victra in Camarillo?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate, Otterbox, and Tech21 at Victra.
What are the store hours for Victra in Camarillo?
Victra is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra provides in-store pickup services for customer convenience.
What payment methods are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra provide any eco-friendly or recycling services?
Yes, Victra offers electronics recycling services at their location.
Can I find other tech-related services near Victra in Camarillo?
Yes, nearby you can find JTech IT Solutions Group offering IT service and computer repair, and Plus One Software Engineering providing computer coaching and professional services.
Are there dining options near Victra for grabbing a meal before or after shopping?
Yes, you can visit nearby restaurants such as Ameci Pizza Kitchen, PizzaMan Dan's, or Daphne's California Greek for a variety of dining options.
Is there a place nearby Victra where I can print or ship packages?
The UPS Store is located nearby offering courier, printing, shipping, and post office services, convenient for your shipping and printing needs.
What languages are supported by Victra's staff in Camarillo?
Victra's staff can assist customers in both English and Spanish.