Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Camarillo, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Feedback on customer service is mixed; while some employees received high praise for their knowledge and helpfulness, others were criticized for being rude and unhelpful.
Sales Practices
Several reviews mention aggressive upselling tactics and misleading information regarding promotions and fees, leading to customer dissatisfaction.
Staff Knowledge
Certain employees, particularly Shaunette, Ryan, and Mario, were noted for their exceptional knowledge and ability to resolve issues quickly, while others were described as lacking expertise.
Store Experience
Customers reported long wait times and inconsistent service quality, with some expressing frustration over the store's management and overall atmosphere.
BS
Barbara Samuels
Feb 7, 2026
1.0
Terrible customer service. One star is too generous
BV
Bonnie Vela
Dec 21, 2025
5.0
Very nice and knowledgeable salesperson. Easy transition from old phone to new.
JA
Julian Armenta
Dec 19, 2025
1.0
Tried to turn in my phone after transferring my data at home brought it back like they asked then they said I had to take it to headquarters in Oxnard?!?! Terrible service
BH
Becky Hathaway
Dec 13, 2025
1.0
Not friendly, not helpful, I walked out and took care of the issue myself by dialing 611
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Sergio Galvez
Nov 29, 2025
4.0
I don’t know if it was the fact that it was early or just after the holidays, but the representatives could’ve smiled a bit more. As a customer it’s nice to feel that your business is appreciated.