Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Buena Park, CA location.
Details
- DeliveryNot available
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
495 reviews
5 stars
434
4 stars
12
3 stars
8
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences, with some customers praising the friendly and helpful staff, while others reported unprofessional behavior and poor communication.
Product Availability
Several customers expressed frustration over the lack of stock for phones and accessories, leading to disappointing experiences.
Service Efficiency
While many reviews highlighted quick and efficient service, there were notable complaints about long wait times and unhelpful interactions.
Positive Experiences
Despite some negative feedback, numerous customers shared positive experiences, particularly with staff members like Kevin, who provided excellent assistance.
- JCJavier ChavezDec 6, 20251.0Came in 06DEC25 at 1754, was looking to upgrade my phone since mine was glitching. Representative told me they have no phones in stock, not a single one. Even after witnessing another rep bringing out phones in and out helping other customers. UNSAT!
- HRHelen RheeyoinNov 11, 20251.0I visited today for bring my phone to repair or consult. At 12:45pm. They put lunch hour sign 1:00. Pm to 2:00 pm. Just look through the person at front door but ignored. At least how can I help you to ask . I waited for an hour to meet Technician but right away he says " I am not able to help you just taking to Service Center. If you would of kind help on earlier time then I didn't have to waisted my valuable time. Verizon head quarter needs to know how bad or unprofessional service you provide.
- KBKevin ByuAug 31, 20255.0This Verizon Authorized Retailer provides an exceptionally smooth and positive experience. The employees are all extremely helpful, friendly, and knowledgeable. Their customer service is top tier, going out of their way to help those with issues that most official Verizon stores would've charged for. They even installed a complimentary phone case and screen protector, which saved my phone from a major accident I had on a roller coaster at Knott's Berry Farm. If it wasn't for them, I would've had to shell out $$ to replace a brand new screen. I highly recommend them for their outstanding service!
- KSKwang h SongApr 5, 20245.0thanks for help
- VCVidal CanizalesMay 21, 20205.0Very helpful. Set up the liquid glass protector on phone happy with the result
Frequently Asked Questions About Verizon
What products and services are available at the Verizon Authorized Retailer in Buena Park?
The store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Buena Park location.
What are the store hours for the Verizon store at 5315 Beach Blvd, Buena Park?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does this Verizon location offer pickup or delivery services?
This Verizon store offers in-store pickup and curbside pickup services but does not provide home delivery.
Which payment methods are accepted at the Verizon Authorized Retailer in Buena Park?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Buena Park wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I contact the Verizon Buena Park store via phone or email?
You can call them at +1 714-736-0018 or email stores@yourwirelessinc.com for inquiries.
Are there any nearby restaurants where I can eat before or after visiting the Verizon store?
Yes, nearby dining options include BCD Tofu House, Surah Korean BBQ & Sushi, Gangnam Station Korean BBQ, Tong Tong BBQ, Paris Baguette, El Pollo Loco, Haru Sushi, Modoo Donuts, and Myong Dong Boon Shik.
Are there any nearby schools or childcare centers near the Verizon store?
Nearby educational and childcare facilities include La Petite Academy, Tutor Time Child Care Learning, LiMai Montessori Academy, and Montessori Western Teacher Education Center.
Where can I find nearby beauty and wellness services close to the Verizon store?
You can visit Lee Ka Ja Total Beauty Care, Fox Brows, STYLETTE Hair Studio, and Bella Dia Salon And Day Spa for beauty and wellness services nearby.
What nearby transportation or financial services are available near the Verizon Buena Park location?
For transportation, Happy Rider, Inc. taxi service is nearby. Financial services are available at Bank of Hope and CoinFlip Bitcoin ATM close to the store.