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Verizon

4.6
(500 reviews)

Business Details

5315 Beach Blvd, Buena Park, CA
90621, United States
(714) 736-0018
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Buena Park, CA location.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
5315 Beach Blvd, Buena Park, CA
90621, United States

Hours

Reviews

4.6
500 reviews
5 stars
436
4 stars
12
3 stars
8
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.

Product Availability

Several customers expressed frustration over the lack of stock for phones, leading to disappointing experiences.

Service Efficiency

Customers noted issues with service speed and efficiency, particularly during busy times or when staff were unresponsive.

Staff Training

There are concerns about inadequate staff training, as some employees displayed unprofessional behavior and poor customer interaction.
  • JH
    James Han
    6 days ago
    5.0
    사람들이 왜 리뷰에 안좋은 애기 하는지는 모르겠지만 참고로 저는 verizon store 10년동안 이용하면서 단 한번도 불친절하다는걸 느끼질 못했읍니다 오늘도 전화기 문제 때문에 방문 했지만 넘 친절하고 전화기 문제도 깨끗하게 해결해 주었읍니다 특히 manger ray 그분은 항상 웃으면서 자기일처럼 도와주셨고 100% 만족하고 돌아왔읍니다 강추합니다 그리고 다시 한번 감사합니다
  • MC
    Michael Chu
    Jan 31, 2026
    1.0
    저녁 6시쯤 스토어에 들어서니 한 여자와 젋은 남자 직원이 눈치를 준다. 곳 퇴근시간이니 손님을 받기를 꺼려하는 눈치를 준다. 벌써 가계에는 손님들이 있었는데도 말이다. 플랜 및 전화기 교체 가격늘 상담했는데 젋은 남자직원의 말투가 굉장히 불친절하고 거슬린다. 그 직원의 이름은 Jaden이고 왠만하면 이 가계 비추천입니다. 사장이 욕을 먹어야해요 이런 가계는 직원 교육 똑바로 못시켰으니. When I walked into the store around 6:00 p.m., a female employee and a young male employee seemed visibly uncomfortable with my presence. It felt as though they were unwilling to assist customers since it was close to the end of their shift, even though there were already other customers in the store. I asked for assistance regarding plan options and phone upgrade pricing, but the young male employee, whose name is Jaden, was noticeably rude and dismissive in his tone. The overall experience was unpleasant, and I would not recommend this store. Management should take responsibility, as this reflects a lack of proper staff training.
  • SP
    Sung Park
    Jan 22, 2026
    5.0
    I visited this store and was left with a very positive impression. Not only was the phone sales experience excellent, but the after-sales service was also outstanding. Even though there were many customers, the staff were friendly and helpful throughout.
  • JC
    Javier Chavez
    Dec 6, 2025
    1.0
    Came in 06DEC25 at 1754, was looking to upgrade my phone since mine was glitching. Representative told me they have no phones in stock, not a single one. Even after witnessing another rep bringing out phones in and out helping other customers. UNSAT!
  • HR
    Helen Rheeyoin
    Nov 11, 2025
    1.0
    I visited today for bring my phone to repair or consult. At 12:45pm. They put lunch hour sign 1:00. Pm to 2:00 pm. Just look through the person at front door but ignored. At least how can I help you to ask . I waited for an hour to meet Technician but right away he says " I am not able to help you just taking to Service Center. If you would of kind help on earlier time then I didn't have to waisted my valuable time. Verizon head quarter needs to know how bad or unprofessional service you provide.

Frequently Asked Questions About Verizon

What products and services are available at the Verizon Authorized Retailer in Buena Park?

The store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Buena Park location.

What are the store hours for the Verizon store at 5315 Beach Blvd, Buena Park?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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