Verizon

4.6
497 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Buena Park, CA location.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
5315 Beach Blvd, Buena Park, CA
90621, United States

Hours

Reviews

4.6
495 reviews
5 stars
434
4 stars
12
3 stars
8
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences, with some customers praising the friendly and helpful staff, while others reported unprofessional behavior and poor communication.

Product Availability

Several customers expressed frustration over the lack of stock for phones and accessories, leading to disappointing experiences.

Service Efficiency

While many reviews highlighted quick and efficient service, there were notable complaints about long wait times and unhelpful interactions.

Positive Experiences

Despite some negative feedback, numerous customers shared positive experiences, particularly with staff members like Kevin, who provided excellent assistance.
  • JC
    Javier Chavez
    Dec 6, 2025
    1.0
    Came in 06DEC25 at 1754, was looking to upgrade my phone since mine was glitching. Representative told me they have no phones in stock, not a single one. Even after witnessing another rep bringing out phones in and out helping other customers. UNSAT!
  • HR
    Helen Rheeyoin
    Nov 11, 2025
    1.0
    I visited today for bring my phone to repair or consult. At 12:45pm. They put lunch hour sign 1:00. Pm to 2:00 pm. Just look through the person at front door but ignored. At least how can I help you to ask . I waited for an hour to meet Technician but right away he says " I am not able to help you just taking to Service Center. If you would of kind help on earlier time then I didn't have to waisted my valuable time. Verizon head quarter needs to know how bad or unprofessional service you provide.
  • KB
    Kevin Byu
    Aug 31, 2025
    5.0
    This Verizon Authorized Retailer provides an exceptionally smooth and positive experience. The employees are all extremely helpful, friendly, and knowledgeable. Their customer service is top tier, going out of their way to help those with issues that most official Verizon stores would've charged for. They even installed a complimentary phone case and screen protector, which saved my phone from a major accident I had on a roller coaster at Knott's Berry Farm. If it wasn't for them, I would've had to shell out $$ to replace a brand new screen. I highly recommend them for their outstanding service!
  • KS
    Kwang h Song
    Apr 5, 2024
    5.0
    thanks for help
  • VC
    Vidal Canizales
    May 21, 2020
    5.0
    Very helpful. Set up the liquid glass protector on phone happy with the result

Frequently Asked Questions About Verizon

What products and services are available at the Verizon Authorized Retailer in Buena Park?

The store offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Buena Park location.

What are the store hours for the Verizon store at 5315 Beach Blvd, Buena Park?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 7:00 PM.