Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Buellton, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
183 reviews
5 stars
149
4 stars
9
3 stars
3
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nicole, Ben, and Gabriel.
Incompetence Issues
Several reviews highlighted issues with staff incompetence, including billing errors and lack of assistance, leading to frustration among customers.
Positive Experiences
Numerous customers reported positive experiences, particularly with employees who went above and beyond to assist them, creating a welcoming atmosphere.
Long Wait Times
Some customers expressed dissatisfaction with long wait times and lack of acknowledgment from staff upon entering the store.
Product Knowledge
Employees were frequently noted for their product knowledge, helping customers make informed decisions about their purchases.
- JGJill GoldwornOct 29, 20255.0Pam was patient, helpful and all around amazing!
- MPMonet PrudhommeOct 23, 20251.0I went to this local store and purchased 2 phones and 2 iPads. I was told I was just paying tax, had a whole conversation with the rep asking why the tax was so high seemed like more than 10% of the cost. Rep said she didn’t know why tax was so high and took my payment. Come to find out the total was so high because there was $100 subtotal added to the bill that the rep didn’t mention, even after the total was questioned. I went back today to take care of it, per Verizon customer service. When I went in reps were dismissive, she said “I forgot” & didn’t care that they lied to me about what I was paying & let another random customer yell, approach me & get into my face. How do you forget when you are looking at the bill I’m asking you about…. Let’s just say it was def inappropriate. Then the store tried to report me after letting this random lady approach me. Complaint filed at Verizon corporate office.
- NTNic TascaSep 15, 20251.0After moving to Buellton, I decided to visit my local Verizon Store to inquire about some phone information with my Verizon account. I was greeted by a store employee, however I was not asked If I had any questions. I spent close to 5 minutes without any assistance. While I was there more customers entered and the available associate helped them without checking if I had any questions. This was a very bad experience and also a bad impression of this store. I will be visiting the Santa Maria Store from now on.
- DEDebbie EvansSep 4, 20255.0Everyone was very nice. I felt like I got a good deal on the phone. But, I showed up that I signed up for the cloud which I didn't.
- MMMs MaljanAug 11, 20255.0I went to my local Verizon store for a new phone update.The person who assisted me was Gabriel who is the store manager. He was extremely knowledgeable, very helpful, kind and patient. He is also excellent at multitasking and works well with all the customers. Kudos to Gabriel!! Thank you.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon Buellton offer?
Verizon Buellton offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands of devices can I find at Verizon Buellton?
You can find devices and accessories from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
What are the operating hours for Verizon Buellton?
Verizon Buellton is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Verizon Buellton offer in-store pickup services?
Yes, Verizon Buellton provides in-store pickup for orders.
What payment options are accepted at Verizon Buellton?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon Buellton welcoming to LGBTQ customers?
Yes, Verizon Buellton welcomes LGBTQ customers and promotes an inclusive environment.
Are there any nearby restaurants where I can eat before or after visiting Verizon Buellton?
Yes, nearby options include Wingstop, Rudy's Mexican Restaurant, Eddie's Grill, and Burger King, all offering a variety of food choices.
Where can I get coffee or smoothies near Verizon Buellton?
Close to Verizon Buellton, you can visit Zaca Coffee, Blenders In The Grass, Drover's Doughnuts, and Starbucks for coffee and smoothies.
Are there other mobile phone stores near Verizon Buellton?
Yes, nearby mobile phone stores include Verizon Authorized Retailer – GoWireless and Buellton AT&T, offering additional options for wireless services and devices.
What is the contact information for Verizon Buellton if I have questions?
You can contact Verizon Buellton by phone at +1 805-693-3700 or email them at Info@victra.com.