Business Details
About
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VCA Desert Dunes Animal Hospital is a veterinarian hospital with you in mind. We have been providing Home town care for over 20 years. We have six veterinarians and a wonderful staff that is well experienced, compassionate and loves to serve the community. We are a well equipped hospital located between the beautiful city La Qunta and Palm Desert. We providing full service veterinarian care as well as drop off for urgent care . We have some of the best surgeons in the Desert providing outstanding service in surgeries as well as orthopedic surgeries. With the MyVCA app our clients can have access to patient information, reminders and a highly profession they can talk to after hours. We deliver world class medicine with home town care.
Details
- Wheelchair accessible entranceAvailable
Location
VCA Desert Dunes Animal Hospital
42430 Washington Street, Bermuda Dunes, CA
92203, United States
Hours
Reviews
4.5
216 reviews
5 stars
168
4 stars
21
3 stars
5
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness, empathy, and compassionate care towards both pets and their owners.
Veterinary Care Quality
While some reviews highlighted excellent care from specific veterinarians, others expressed dissatisfaction with the treatment and diagnosis provided, particularly in urgent situations.
Customer Service Issues
Several customers reported negative experiences with the reception staff, citing rudeness and a lack of urgency in addressing urgent pet health concerns.
Facility Cleanliness
The clinic is frequently described as clean and well-maintained, contributing to a positive overall impression.
Appointment Availability
Customers expressed frustration with long wait times for appointments and difficulty in getting urgent care, especially during busy periods.
- BBBekahNov 15, 20255.0Have been taking my cat here her life(17yrs). The treat her with such care and fully understand how much she means to me. Dr. Brockmeier and her team are just so amazing.
- YSYoung SunSep 24, 20251.0I had a general exam appointment for my cat today, and it was the worst experience I’ve ever had. My cat doesn’t like vets, he gets stressed and scared, but never to the extent of today. I’ve taken him to three other vets before, he was scared but he was able to recover quickly when we got home. But today, he’s been scared of everything, every sound, wouldn’t let me near him or touch him. His mouth looks hurt and drooling. He’s a very gentle and very friendly senior cat. I feel like the people at this vet were definitely not dealing with him properly or professionally. I did not see it because they took him to the back to clean his ears. But with a strong reaction like this, which I’ve never seen before ever since I adopted him, I’m certain that they did not treat my cat right. This is messed up.
- CTChristina T.Aug 2, 20255.0I had a wonderful experience and trust that my fur baby is in good hands.
- KRKen RayaMay 10, 20205.0My Jack Russle (Gust) was suffering from serious allergies and couldn't sleep at night due to his scratching and chewing. Dr. Conner and his staff got him into the office immediately, even during the COVID-19 crisis. Practicing all the proper procedures. Dr. Conner was able to diagnose the problem and immediately gave him an injection that releived all of his allergic symptoms. My dog was back to normal in two days. Nothing but praise for Dr. Conner and the entire staff! Outstanding service!
- USUriel SilvaAug 18, 20155.0I have a blind dacshund/Jack Russell(almond Joy) and I have had great care with all the doctors at Desert Dunes. She ruptured her disks in her back and they were so gentle and gave her comfort care. I boarded her in the hospital side for a week and they took great care with her. The staff is very helpful and kind. I love that they are open on Sat. and Sun. so you don't have to pay extra for an emergency situation. Thank you Desert dunes. I don't trust anyone else with her. Nile Seay La Quinta
Frequently Asked Questions About VCA Desert Dunes Animal Hospital
What types of pets does VCA Desert Dunes Animal Hospital care for?
VCA Desert Dunes Animal Hospital provides care primarily for cats and dogs.
Where is VCA Desert Dunes Animal Hospital located?
It is located at 42430 Washington Street, Bermuda Dunes, CA 92203, USA.
What are the regular operating hours of VCA Desert Dunes Animal Hospital?
The hospital is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
What services does VCA Desert Dunes Animal Hospital offer?
They offer a wide range of services including surgery, dental care, urgent care, diagnostics, vaccinations, pet grooming, preventive care, and specialized services like orthopedics and cardiology.
Can I use the MyVCA app to manage my pet's health information with VCA Desert Dunes Animal Hospital?
Yes, clients can use the MyVCA app to access patient information, reminders, and to talk to professionals after hours.
What payment options are accepted at VCA Desert Dunes Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is VCA Desert Dunes Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance.
Are there any nearby places where I can shop or dine before or after visiting VCA Desert Dunes Animal Hospital?
Yes, nearby places include HomeGoods for shopping and Jack in the Box and Denny's for dining options.
What other pet services are available near VCA Desert Dunes Animal Hospital?
Nearby pet services include Desert Dunes Animal Hospital for grooming and The Pet Oasis pet store and services.
How can nearby banks and transportation options assist me when visiting VCA Desert Dunes Animal Hospital?
Wells Fargo is nearby for banking needs, and the hospital's central location between La Quinta and Palm Desert makes it accessible via local transit.