Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesVCA Animal Hospitals
VCA Desert Dunes Animal Hospital is a veterinarian hospital with you in mind. We have been providing Home town care for over 20 years. We have six veterinarians and a wonderful staff that is well experienced, compassionate and loves to serve the community. We are a well equipped hospital located between the beautiful city La Qunta and Palm Desert. We providing full service veterinarian care as well as drop off for urgent care . We have some of the best surgeons in the Desert providing outstanding service in surgeries as well as orthopedic surgeries. With the MyVCA app our clients can have access to patient information, reminders and a highly profession they can talk to after hours. We deliver world class medicine with home town care.
Details
- Wheelchair accessible entranceAvailable
Location
VCA Desert Dunes Animal Hospital
42430 Washington Street, Bermuda Dunes, CA
92203, United States
Hours
Reviews
4.4
216 reviews
5 stars
167
4 stars
21
3 stars
5
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion towards pets and their owners during difficult times.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported negative experiences, particularly regarding treatment and communication.
Customer Service Issues
Several reviews highlighted poor customer service, including rude receptionists and long wait times, which detracted from the overall experience.
Clean Environment
The facility is frequently noted for being clean and well-maintained, contributing to a positive impression of the hospital.
Emergency Response
Some customers appreciated the clinic's ability to accommodate urgent cases, although others expressed frustration with scheduling and availability.
- KCKristy Crow4 days ago1.0GARBAGE!!!! You need to stop bugging. I won't be back to this VCA or any VCA EVER!!! I had worries about my dog you looked at her for 2 minutes for 300 dollars and said she was fine no no not fine. GARBAGE!!! When someone has worries about their dog maybe validate it. Stop calling (blocked so no worries there) Stop sending mail.
- BBBekahNov 15, 20255.0Have been taking my cat here her life(17yrs). The treat her with such care and fully understand how much she means to me. Dr. Brockmeier and her team are just so amazing.
- YSYoung SunSep 24, 20251.0I had a general exam appointment for my cat today, and it was the worst experience I’ve ever had. My cat doesn’t like vets, he gets stressed and scared, but never to the extent of today. I’ve taken him to three other vets before, he was scared but he was able to recover quickly when we got home. But today, he’s been scared of everything, every sound, wouldn’t let me near him or touch him. His mouth looks hurt and drooling. He’s a very gentle and very friendly senior cat. I feel like the people at this vet were definitely not dealing with him properly or professionally. I did not see it because they took him to the back to clean his ears. But with a strong reaction like this, which I’ve never seen before ever since I adopted him, I’m certain that they did not treat my cat right. This is messed up.
- CTChristina T.Aug 2, 20255.0I had a wonderful experience and trust that my fur baby is in good hands.
Frequently Asked Questions About VCA Desert Dunes Animal Hospital
What types of pets does VCA Desert Dunes Animal Hospital care for?
VCA Desert Dunes Animal Hospital provides care primarily for cats and dogs.
Where is VCA Desert Dunes Animal Hospital located?
It is located at 42430 Washington Street, Bermuda Dunes, CA 92203, USA.
What are the regular operating hours of VCA Desert Dunes Animal Hospital?
The hospital is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
What services does VCA Desert Dunes Animal Hospital offer?
They offer a wide range of services including surgery, dental care, urgent care, diagnostics, vaccinations, pet grooming, preventive care, and specialized services like orthopedics and cardiology.
Can I use the MyVCA app to manage my pet's health information with VCA Desert Dunes Animal Hospital?
Yes, clients can use the MyVCA app to access patient information, reminders, and to talk to professionals after hours.
What payment options are accepted at VCA Desert Dunes Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is VCA Desert Dunes Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair accessible entrance.
Are there any nearby places where I can shop or dine before or after visiting VCA Desert Dunes Animal Hospital?
Yes, nearby places include HomeGoods for shopping and Jack in the Box and Denny's for dining options.
What other pet services are available near VCA Desert Dunes Animal Hospital?
Nearby pet services include Desert Dunes Animal Hospital for grooming and The Pet Oasis pet store and services.
How can nearby banks and transportation options assist me when visiting VCA Desert Dunes Animal Hospital?
Wells Fargo is nearby for banking needs, and the hospital's central location between La Quinta and Palm Desert makes it accessible via local transit.