Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
899 reviews
5 stars
479
4 stars
165
3 stars
63
2 stars
31
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Management Issues
Several customers reported negative experiences with management, citing unprofessional behavior and poor handling of customer concerns.
Appointment System
Customers expressed frustration with the appointment system, noting long wait times and issues with appointments being honored.
Product Knowledge
While some staff were commended for their expertise, others were criticized for providing incorrect information or being dismissive.
Store Environment
The store was noted for being clean and well-organized, but parking difficulties and crowding were common complaints.
- AIAmro Issa5 days ago1.0I want to share my recent experience with your stores. I replaced my phone with zero payment, which is clearly shown on my first receipt. However, when I went to the 4th store, they charged me $149 for the same replacement. This was unexpected and completely different from what I was originally told. Because of this, I am very disappointed with the service. I should not have been charged anything, and I should not have had to deal with conflicting information between stores. Due to this experience, I will no longer buy any products from your stores .
- LWLewis WheelerNov 4, 20255.0Amazing service. I was trading-in MacBook and iPhone for Air I bought 2 weeks ago in Boston. He solved a problem that Boston was helpless with. Damien was incredibly swift and helpful and gave me some good Mac tips when I asked.
- STSimran TamangNov 4, 20251.0I bought an iPhone yesterday, and honestly, it was a horrible customer service experience. They handed me the wrong phone even though I had already pre-ordered it. My original order was cancelled after a month of waiting, and I had to pre-order again. It’s been such a frustrating process. The employees were rude. Horrible
- NNname noOct 23, 20251.0The Asian female sales assistant's attitude was the worst. She was grumpy from the beginning, and in the end she left in a bad mood without answering my questions about the products and my order (we only had a few minutes of conversation).
- LMLeo MaOct 13, 20251.0I would give this store “Manager” on Monday 10/13/2025 at around 11:30am an unlimited negative review if it is possible. We came with online Apple technician’s advice on an Apple Watch s10. It’s losing paints and looks as ugly as sick. I followed the advice from the Apple online help going there for drop off and mail in repair. It is going to be repaired under warranty. The Manager, who claimed he is the store manager under no supervisor, did not review what we had communicated online; and insisted on his personal opinion- accused me of scratching the face and the back of the watch and charged me $299. I wanted him to review what has been communicated on messages and he refused. I wanted him to make an appointment for me and he refused further by threatening me with labeling the $299 on my watch and my account. G!! I understand now it’s recession and ppl even big brands are downsizing and downgrading the services. But in a management position you shall consider your product and care your customers. What do you have otherwise to reclaim the first of value!! This Manager sucked my day! Think before you visit this store.
Frequently Asked Questions About Apple 4th Street
What products can I purchase at the Apple 4th Street store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple 4th Street store.
What services does the Apple 4th Street store offer?
The store offers setup assistance from Specialists and technical support at the Genius Bar.
What are the Apple 4th Street store's regular hours of operation?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is the Apple 4th Street store open on holidays?
The store is closed on November 27, 2025, and has special hours from 8:00 AM to 7:00 PM on November 28, 2025.
Does the Apple 4th Street store offer in-store shopping and pickup?
Yes, the store supports in-store shopping and in-store pickup for your convenience.
Is the Apple 4th Street store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at the Apple 4th Street store?
The store accepts debit cards and mobile NFC payments.
Is there free Wi-Fi available at the Apple 4th Street store?
Yes, free Wi-Fi is available for customers inside the store.
Which nearby places can I visit before or after shopping at Apple 4th Street?
You can explore nearby shops like Buck Mason for men's clothing, Erica Tanov for women's apparel, or visit the Fourth Street Shops shopping center.
How can I use nearby transit or banks when visiting Apple 4th Street?
You can use Mechanics Bank ATM in West Berkeley nearby for your banking needs while visiting the Apple 4th Street store.
Are there any nearby wellness or beauty stores near Apple 4th Street?
Yes, nearby you can find beauty and wellness stores like Perricone MD, Aēsop, and Benefit Cosmetics Boutique and Brow Bar.