Best Buy Outlet

Reviews

• JM

  J M

  3 days ago
  3.0
  Most appliances were missing parts and I couldn't find an associate to answer questions about items
• FC

  Fabiola Casas

  6 days ago
  5.0
  Many options, reasonable prices. Great customer service! Justin L!!!! Is a superstar
• JG

  J G

  Feb 20, 2026
  4.0
  The store has a large inventory of items, purchasing the items online was easy, checkout and pick was also easy thanks to the very polite and attentive staff there. They even helped in getting the item that I purchased into my vehicle. So far my purchase has worked without any issues and I will definitely be back for other items.
• RV

  ROGELIO VILLARREAL

  Feb 19, 2026
  5.0
  I saw my next washer and refrigerator im going to buy soon
• BC

  Brian C

  Feb 13, 2026
  1.0
  I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.

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