Best Buy

Reviews

• AF

  Amir farhadpor

  May 13, 2026
  5.0
  Chris from Geek Squad was extremely professional, knowledgeable, and genuinely helpful throughout the entire process of checking and fixing my gaming laptop. He made the experience smooth, stress free, and enjoyable. Really appreciate the great customer service and attention to detail. Thank you again, Chris.
• MC

  Mr Chu

  May 12, 2026
  5.0
  ​I prefer buying online, but when I want it now, I go to a physical store. ​There is nothing quite like the convenience of browsing at home, but Best Buy is my go-to when I don’t want to wait for shipping. Their "Buy Online, Pick Up in Store" process is incredibly seamless, I can usually head over within an hour and grab exactly what I need. ​Even if I’m just walking in, the store is well-organized and the staff is helpful without being overbearing. It’s great to actually see the tech in person before making a final decision. Highly recommend for anyone who needs their tech immediately!
• SO

  Shannon ONeail

  May 6, 2026
  1.0
  We will be taking our business elsewhere. We recently bought a large TV and a mouse from here however today we attempted to buy headphones. Many of the display headphones were not there just empty spot or had at least one of the headphone pads missing. We wanted to try on one of the ones that had an empty display but the unfriendly, rude and unhelpful sales person would not let us try them on saying we would have to just buy them… we will be going somewhere else for all electronics from now on.
• CP

  Christina Pierre

  Apr 16, 2026
  1.0
  If I could give 0 stars i would. Walked-in there was many workers, I needed a new monitor (for my computer) they ask this white lady if she needed help not one work came up to us while we standing there they walked by us. However they asking every other customer around us for help, this behaviour isn’t uncommon for us being Indigenous sad to say they seem more discriminating and judgmental as soon as you walk in the door. This ain’t the first time this behaviour has been displayed sad to say they are in an Indigenous area Squamish Nation. I figured they would be more assisting and polite. Therefore 0 stars, if possible I hope honestly Google makes that’s available Sooner.
• KH

  Kortney Hedges

  Apr 15, 2026
  1.0
  I'm not usually a jerk but I don't really have a nicer way to say that the store manager of this best buy has no idea what he is talking about. My daughter goes to school in Canada to play hockey and we live in California. Her laptop does so she went here to buy a new one. She's a teenager so no credit cards but I had her add one of mine to her apple pay. They won't accept apple pay though for anything over $250. Dumb policy but okay. I talked to the manager over the phone because I realized I could place it online for in store pick up which should have been suggested to us but wasn't. I talked to the store manager on the phone explaining the situation and he tried to tell me my order wouldn't go through and that we couldn't buy anything without cash or a physical "Canadian" credit card. Not just any credit card, it had to be issued from Canada he said. 🤦🏼‍♀️Um buddy, Visa is accepted worldwide not sure where you're getting your info from. And if they didn't allow it why was I able to enter a US address as th billing info if that's not allowed! She pays for things with her phone all the time I'm Canada no issues! I even called the best buy call center and the lady I talked to kinda laughed because what he was saying was so absurd. And this is the manager. That's sad. So as much as she needed the laptop right away I cancelled the online order because I'm not giving that store business and I was able to order it shipped to where she lives. It'll take a few extra days but at least it won't be a hassle dealing with horrible customer service in the store. If it wasn't sold out at Costco I wouldn't have giveny business to best buy at all but unfortunately I don't know where else to go as we live in the US. I also called the call center 3 times trying to find out what was going on with my online order only to be given the run around until the 3rd try when I talked to Kelsey. Someone who was fantastic and actually helpful and knew what she was talking about. Thank you Kelsey! You need to train everyone else there!

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