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Brand Certified

Best Buy

3.3
(809 reviews)

Business Details

(866) 237-8289

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
3200 North Island Hwy, Unit 87, Nanaimo, BC
V9T1W1, Canada

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 7:00 PM

Reviews

3.3
809 reviews
5 stars
270
4 stars
177
3 stars
103
2 stars
46
1 star
213
  • AL
    Abby Lise
    1 day ago
    5.0
    Shout out to Cheden. Amazing customer service! Was extremely helpful in getting us set up with a new phone.
  • FA
    Francisco Aguiar
    Oct 4, 2026
    5.0
    Me resolvieron mi problema de forma correcta, gracias Randal
  • AD
    Aditi Dua
    Oct 3, 2026
    1.0
    Young male with long hair, in mobile department is not qualified enough. Doesn’t make any sense what he is saying. I would rather go to mobile shop than best buy where you can speak to qualified people. Sad to see that best buy hire people which are unqualified. Not recommended!
  • TM
    Tinky M
    Sep 26, 2026
    5.0
    I am going to start off by saying the new store looks very nice. I purchase a lot of phones and computers for my business from this Best Buy. I chose this store because they have a very good return policy for products that’s don’t work for me. The staff are very very helpful. My experience in this store with regards to purchases and returns has been nothing short of a 5-star service. The staff is knowledgeable, they are very quick to call someone on the radio to get extra assistance. This review is very specific to this store only. Other Best Buy stores generally don’t offer this kind of customer service. I have moved a lot of my online Amazon purchases for electronics to this store recently. Try them out. If you don’t get help make sure someone notices you or wave someone over. The other day a lady was in front of me at the Mobile till and the assistant explained all the contracts and pricing to her for 10mins while I waited. She walked out without buying anything. There was one person behind me also waiting. Instead of getting impatient, I recognized this as a service assistant explaining to the customer her options of purchase, if she’s gonna buy it or not - the assistant was giving her a detailed breakdown. I understood that the assistant needed his computer screen to look up her details and provide estimates. The assistant wrote it all down on a piece of paper for her. Same happens to me when I have been looking at laptops, the service advisors come to me and are more than happy to run me through the details for as long as I need. That’s one thing Amazon cannot do! It’s nice to see the shelves are stocked, and that they are getting regular stock for pickup. Anyways, thank you.
  • JB
    Jack Brix
    Sep 16, 2026
    1.0
    The materials feel very cheap and the overall quality is disappointing. However, the product is sold at a price and with packaging that make it look like a high-quality, expensive item. Unfortunately, the actual quality doesn’t match the price or presentation. Overall, it’s just okay and not something I would recommend.

Frequently Asked Questions About Best Buy

What are the main products and services offered at Best Buy Nanaimo?

Best Buy Nanaimo specializes in electronics including computers, mobile devices, TVs, home theatre, video games, and many other tech products. They also offer Geek Squad services for technology repair, protection, and memberships.

What are the store hours for Best Buy Nanaimo?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, Sunday from 11:00 AM to 6:00 PM, with varied holiday hours. It is closed on Christmas Day.

Brand Certified Facts from Best Buy

This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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