Trattoria by Italian Kitchen is a lively Italian restaurant in Burnaby, offering handmade pasta, wood-fired pizza, and authentic Italian cuisine made with fresh, local ingredients. Part of the renowned Glowbal Restaurant Group, Trattoria combines traditional Italian flavours with a modern, vibrant atmosphere perfect for family dining, casual meals, or group celebrations. Guests can enjoy a wide selection of wines, creative cocktails, and weekly specials like Tratt Tuesdays and Pizza & Wine Wednesdays. Whether it’s lunch, dinner, or a special occasion, Trattoria by Italian Kitchen delivers an authentic Italian dining experience in the heart of Burnaby.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.