Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Barstow, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
430 reviews
5 stars
355
4 stars
27
3 stars
15
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Caesar, David, and Stephanie.
Mixed Experiences
While some customers had positive interactions, others reported issues with service quality, including being misled about pricing and upgrades.
Store Operations
Several reviews highlighted frustrations with the store's handling of online orders and communication, leading to dissatisfaction among customers.
Professionalism
There were mixed reviews regarding professionalism, with some customers expressing disappointment in the staff's ability to resolve issues effectively.
- DRDiana RayDec 30, 20255.0Courteous knowledgeable,and prompt. Will recommend to others.
- EGEthan GrimsleyDec 26, 20251.0Sent elderly parents there to get phone fixed because it was not connecting to network. Did not help them (let them leave with non-working phone) and tried to charge them $40 for an esim for an account that is already being paid for.... Shameful way to treat a 70+ yr old.
- JBjon barsugliaDec 10, 20255.0Thanks !
- JCJohn CrainOct 24, 20255.0Great customer service and a friendly atmosphere.
- RARajai AljarabhOct 6, 20255.0Very good customer service thano
Frequently Asked Questions About Verizon
What services does the Verizon store at 411 Montara Rd in Barstow offer?
The Verizon store offers new lines, device upgrades, new devices including smartphones and tablets, and accessories. They also provide device protection and have knowledgeable staff to assist customers.
What brands of devices and accessories can I find at the Verizon Authorized Retailer in Barstow?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What are the store hours for the Verizon store in Barstow?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does the Verizon store in Barstow offer in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What payment options are accepted at the Verizon Authorized Retailer in Barstow?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide any recycling services for electronics?
Yes, the store offers electronics recycling services to help customers dispose of their old devices responsibly.
What languages are spoken at the Verizon store in Barstow?
The store provides services in both English and Spanish to accommodate a diverse customer base.
Are there any convenient places to eat near the Verizon store in Barstow?
Yes, nearby dining options include Burger King, McDonald's, Panda Express, Jack in the Box, Wetzel's Pretzels, and Pit Stop Bar & Grill, which customers can visit before or after their appointment.
Where can I find automotive services near the Verizon store in Barstow?
Walmart Auto Care Centers and Barstow Badlands are nearby locations offering automotive repair and parts services, which could be convenient for customers visiting the Verizon store.
Are there other mobile phone stores close to the Verizon Authorized Retailer in Barstow?
Yes, nearby options include AT&T Store, Metro by T-Mobile, and GameStop for related electronics and mobile phone products.