Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bakersfield, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
225 reviews
5 stars
177
4 stars
10
3 stars
7
2 stars0
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Dale, Raul, and Zora.
Efficiency
Several reviews highlighted the quick and efficient service, with customers appreciating the timely assistance they received during their visits.
Product Knowledge
Customers frequently noted the staff's expertise and ability to answer questions thoroughly, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unexpected charges, indicating inconsistency in customer experiences.
Store Environment
The store was generally described as clean and welcoming, contributing to a pleasant shopping atmosphere.
- CGCarlos GonsalezOct 18, 20255.0Excellent service, very knowledgeable on the product, walked me through whole process of transferring my phone.
- ETElva TorresOct 11, 20255.0Dale was wonderful and made he let me know the best deals I could get. Super respectful and kind.
- JSjeff sivesindOct 3, 20255.0James was the salesman I dealt with. He was very knowledgeable, professional and efficient. I would highly recommend both him and this Verizon store.
- JTJorge TorresJun 22, 20255.0Great customer service! In and out in a timely manner with our needs met.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Bakersfield, CA location?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection at the Bakersfield location.
What brands can I find at the Verizon Bakersfield store?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands at the store.
What services are available at this Verizon Authorized Retailer?
Services include new lines, upgrades, new devices, and accessories sales.
What are the operating hours for the Verizon store in Bakersfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Verizon store offer in-store pickup options?
Yes, in-store pickup is available at this Verizon location.
What payment methods are accepted at the Verizon Bakersfield location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I get help with recycling electronics at this Verizon store?
Yes, the store offers electronics recycling services.
What is a nearby place where I can get insurance services after visiting Verizon?
Nearby insurance agencies include Nationwide Mutual Insurance Company, Saber Insurance Agency, Ticor Title Company, and Farmers Insurance-Cynthia Hernandez, which you can visit for your insurance needs.
Where can I go nearby for groceries before or after shopping at Verizon?
Vallarta Supermarkets is a nearby grocery store where you can shop for groceries before or after your visit to Verizon.
Are there nearby dining options when visiting the Verizon store?
Yes, nearby dining options include Bamboo Cafe for Asian cuisine, Pizza Hut for pizza, McDonald's for fast food, Quiznos for sandwiches, and Hummus Express for Mediterranean food.