Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bakersfield, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
213 reviews
5 stars
151
4 stars
16
3 stars
10
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and lack of assistance.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with technical issues and product information.
Store Experience
Several reviews highlighted long wait times and poor management, leading to frustration among customers.
Product Availability
Customers expressed dissatisfaction with the availability of products and services, including issues with curbside pickup.
Positive Interactions
Specific employees, such as Alondra and Jean, received high praise for their exceptional service, making customers feel valued.
- RARavil AysovNov 13, 20255.0Mike did amazing job!
- MMMikeOct 3, 20255.0Kanye West is the greatest artist of all time
- CPcarla PonceAug 21, 20251.0I just left this store. I placed my order online and it was faster to pick it up here. When I arrived, the guy who was there gave me a bad attitude. He never asked me if I wanted to activate my device or offered any help. He didn't even give me a bag for my device. Unfortunately, this is my second time in this store that They've given me very bad customer service and don't help me at all.
- LHLuis HernandezAug 9, 20255.0Great friendly service
- JMJennifer MorganJul 24, 20252.0Thought it was a corporate store, my mistake, no biggie!! We went in anyways, one person sitting there and never said a word to us. I assumed a customer, but not sure! We waited a few minutes, but nobody ever came out to greet us or to even see if they could help us. We left.
Frequently Asked Questions About Verizon
What type of retailer is Victra and what products do they offer?
Victra is a Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Victra in Bakersfield, CA?
Victra is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for orders placed.
Which brands can I find at Victra?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and others at Victra.
Where is Victra located in Bakersfield, California?
Victra is located at 2697 Mount Vernon Ave, Ste A, Bakersfield, CA 93306.
What wireless services are available at Victra?
Victra offers new lines, upgrades, new devices, and accessories for wireless service.
Are there any places to eat near Victra for customers to visit before or after their shopping?
Yes, nearby dining options include Queen Pizza & Krispy Krunchy Chicken, City Sandwich Company, Krispy Krunchy Chicken, The Original City Sandwich Company, and Denny's.
What nearby convenience options are available close to Victra?
Nearby convenience spots include ARCO gas station, ampm convenience store with coffee, and Albertsons grocery store.
Are there any nearby financial or banking services to Victra?
Yes, nearby financial services include Chase Bank, Rabobank, H&R Block, and Check 'n Go.