Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bakersfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
672 reviews
5 stars
599
4 stars6
3 stars7
2 stars8
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Sales Experience
Several customers reported positive experiences with sales associates who provided good deals and assistance, but there were also complaints about deceptive practices and pressure tactics.
Service Issues
Many customers expressed frustration with ongoing service issues, including slow internet speeds and billing problems, leading to dissatisfaction with the overall service.
Store Environment
The store environment received mixed reviews, with some customers noting a welcoming atmosphere while others described it as chaotic and unprofessional.
- LRLuis RinconDec 9, 20255.0Really good service
- ALAlex LedezmaDec 2, 20255.0Excellent service & Excellent personal they were very helpful and with very nice attitude & attention!
- ISINDERJIT SINGHNov 30, 20251.0I bought a home WiFi Just one month work good After I am calling everyday about speed But still same Speed is very slow
- NKNarinder kumarNov 7, 20251.0Dear Verizon Customer Relations, I am writing to formally express my concern regarding an interaction I had with one of your employees, Mark, at a Verizon location. Unfortunately, my experience was far below the level of professionalism and courtesy I expect from a company of Verizon’s reputation. During my visit, Mark demonstrated a dismissive and condescending attitude, speaking in a manner that suggested a sense of superiority rather than a willingness to assist. His tone and overall approach lacked respect and basic customer service etiquette. The interaction left me feeling disregarded and uncomfortable, and it reflected poorly on Verizon’s otherwise strong commitment to customer satisfaction. I respectfully urge Verizon to address this matter and ensure that all employees receive appropriate guidance and training on professional communication and customer engagement. Every customer deserves to be treated with patience, respect, and professionalism, regardless of the situation. Thank you for your attention to this matter. I look forward to seeing improvements in service quality and professionalism at this location.
- DSdeep saabOct 18, 20251.0A person named Marco/mario works here. When I went there for my work, he encouraged me to get a new phone and I ordered a new phone, but I went three times to get that phone. They didn't give me the phone and kept saying that your phone hasn't arrived yet. And a friend of mine who goes and gets his phone the same day even though he didn't even order it.
Frequently Asked Questions About Verizon
What services does the Verizon store at 3100 Panama Ln offer?
The store provides Verizon wireless plans, prepaid wireless, smartphone upgrades, accessories, and exclusive Verizon services.
Which smartphone brands can I upgrade or purchase at this Verizon location?
You can upgrade or purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones.
What are the store hours for the Verizon location in Bakersfield?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need to make an appointment before visiting the Verizon store?
No appointment is required, but you can call ahead to make one if preferred.
What payment methods does this Verizon store accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online order at the store?
Yes, in-store pickup is available at this location.
What is the best way to reach Verizon at 3100 Panama Ln?
You can call the store directly at +1 661-735-3210 for inquiries and appointments.
Are there any dining options near the Verizon store for before or after visiting?
Yes, nearby restaurants include Los Hermanos (Mexican), Molly J's (American diner), Royal Punjabi Rasoi (Indian diner), Flame Broiler (Asian fast food), and Taco Bell (Mexican fast food).
Are there other electronics or mobile phone stores near the Verizon location?
Nearby stores include Cellular Sales, Bakersfield Wireless City, and T mobile, offering additional mobile phone and electronics options.
What other nearby services might be useful when visiting the Verizon store?
Close to the store are services like Gentle Dental Panama for dental care, CityRegistration for automobile registration, and Mister Car Wash for vehicle cleaning.