Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Bakersfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Bakersfield connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Sales Experience
Many customers reported positive experiences with sales representatives who provided good deals and assistance, but there were also complaints about deceptive practices and lack of follow-through on promises.
Store Environment
The store environment received mixed reviews, with some customers noting a welcoming atmosphere, while others described it as chaotic and unorganized.
Technical Issues
Several customers expressed frustration with ongoing technical issues and poor resolution from staff, leading to dissatisfaction with their service.
AL
Alan Loera
2 days ago
5.0
Ladies & gents , if you need to pay your bill, come see Josue . My boii had me in and then out in a jiffy . Come check out their new inventory .
GG
Gabrielllaaa
Feb 10, 2026
5.0
Great service!!! We had walked in for one thing and ended up leaving with a lower bill payment! (Josue) really helped us out on that and was very kind on explaining everything. Overall satisfied with my visit today!
JA
Joshua Aguirre
Feb 10, 2026
5.0
I worked with Harjot for a few weeks to secure some phones to transfer my plan from one provider to Verizon and I cannot stress how pleased I am with his and their support to get the transfer done. They were helpful throughout the whole process and even after the transfer was complete. I recommend this place to anyone looking to transfer to Verizon. A+ service and professionalism.
YG
Yami Gomez
Feb 9, 2026
5.0
The Panama Lane Verizon store in Bakersfield stands out as the most exceptional I have encountered. I visited the store solely to compare prices and discovered that Verizon offered a more favorable plan. So I decided to switch from AT&T, which was charging me a lot compared to Verizon. I am grateful to Josue for his assistance in making the switch as smooth as possible and providing excellent customer service.
TT
Tania
Feb 5, 2026
1.0
His customer service was subpar at best, he was very cocky. He charged me $40 cash, took the promotion off my line of ‘bring your own device’ and didn’t help connect the line. Wish I could give them a negative star.